---
title: "CST127 Provision of Domestic Abuse Support Services Lot 1 Helpline"
ocid: "ocds-h6vhtk-0591b8"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0591b8"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-0591b8.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-0591b8.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "DERBYSHIRE COUNTY COUNCIL"
published: "2025-09-02"
---

# CST127 Provision of Domestic Abuse Support Services Lot 1 Helpline

Buyer: DERBYSHIRE COUNTY COUNCIL  
Current stage: Award  
OCID: ocds-h6vhtk-0591b8

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## Summary

The contracting process initiated by Derbyshire County Council involves the provision of Domestic Abuse Support Services, specifically targeting Lot 1, the helpline. This falls under the industry category of health and social work services, with a CPV classification of 85000000. Located in the UKF1 region, the procurement is at the award stage and has been successfully awarded to The Elm Foundation Ltd as of 6th December 2023. The contract is active and encompasses a period of 2160 days, beginning with substantial amendments to address increased demand and cost pressures by extending services until March 2026. The procurement follows regulations set by the Public Contracts Regulation 2015 with a formal standstill period to ensure transparency and compliance.

The tender presents significant opportunities for businesses specialising in health, social work, or support services, particularly those equipped to handle high-demand scenarios efficiently. This procurement is suitable for larger organisations capable of delivering consistent, high-quality services across an extended contract duration, as evidenced by The Elm Foundation Ltd's involvement. Businesses looking to expand within the public sector's health and social service domain could leverage participation in similar procurements to foster growth and establish a foothold in governmental contracts. The existing procurement methodology also favours established firms with proven capabilities to manage increased operational scales without cost duplications.

### Lot Information

Lot 1

The Domestic Abuse Helpline (Lot 1) will provide advice and support to victims, their friends and family, and guidance for professionals seeking support for their clients. The helpline also functions as a central point of referrals for the Support Services (Lot 2). FTS Notice 2023/S 000-027207

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/052980-2025 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Not Specified |
| Procurement method details | Not specified |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 2 Sep 2025 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 6 Dec 2023 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £1,476,545 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Not specified |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | DERBYSHIRE COUNTY COUNCIL |
| Locality | MATLOCK |
| Post town | Derby |
| Postcode | DE4 3AG |
| Country | England |
| ITL 1 | TLF East Midlands (England) |
| ITL 2 | TLF1 Derbyshire and Nottinghamshire |
| ITL 3 | TLF13 South and West Derbyshire |
| Local authority | Derbyshire Dales |
| Electoral ward | Matlock West |
| Westminster constituency | Derbyshire Dales |
| Delivery location | TLF1 Derbyshire and Nottinghamshire |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | THE ELM FOUNDATION |

## CPV Codes

### Divisions

- 85 - Health and social work services

### Codes

- 85000000 - Health and social work services

## Release History

- 2 Sep 2025 at 07:03 - AwardUpdate - Award Notice - https://www.find-tender.service.gov.uk/Notice/052980-2025

## Notice URLs

- https://ted.europa.eu/udl?uri=TED:NOTICE:999999-2099:TEXT:EN:HTML
- https://www.derbyshire.gov.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0591b8. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-0591b8.json.