---
title: "Provision of a Marketing CRM"
ocid: "ocds-h6vhtk-05934d"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-05934d"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-05934d.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-05934d.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "ABERTAY UNIVERSITY"
published: "2026-01-06"
---

# Provision of a Marketing CRM

Buyer: ABERTAY UNIVERSITY  
Current stage: Award  
OCID: ocds-h6vhtk-05934d

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[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-05934d.json)

## Summary

Abertay University, located in Dundee, has recently concluded the procurement process for their project titled "Provision of a Marketing CRM." This procurement falls under the industry category for sales, marketing, and business intelligence software development services. The procurement process, conducted via an open procedure, reached the award stage with the contract being actively signed on 31st December 2025. The project was situated in the UK, particularly at Abertay University's premises, and the procurement classification adhered to the legal basis of EU Directive 2014/24/EU. The tender, with an initial deadline in October 2025, aimed to implement a cloud-based CRM system to enhance scalability and integration with external platforms. The procurement was supported by certifications including ISO27001 and Cyber Essentials to ensure compliance with UK GDPR standards, reflecting a period of approximately three years for contract execution.

This tender presents significant opportunities for businesses specialising in software services focused on CRM solutions, digital marketing, and business intelligence. The contract was awarded to Gecko Labs Ltd., a small and medium enterprise (SME) based in Edinburgh, evidencing the potential for smaller businesses to secure substantial public contracts. Suitable businesses are those capable of providing scalable cloud-based platforms with advanced integration features for social and advertising platforms, alongside automated communication tools. With its focus on innovation and compliance, the contract encourages enterprises with expertise in secure and GDPR-compliant software solutions to engage in this public sector domain, fostering growth through strategic partnerships and technological development.

## Notice

The Contract Agreement includes but is not limited to the following element: Be a cloud-based platform to ensure scalability, accessibility, and ease of maintenance Native or supported integration with SITS for data flows. Native connectors to ad/social platforms (Meta, Google, TikTok, LinkedIn) for attribution. Provide automated communication tools across WhatsApp, SMS, and email, with full GDPR-compliant consent management. Accessible form builder embeddable on abertay.ac.uk with server-side validation and secure submission. Offer event registration and real-time event check-in, including offline mobile scanning, QR ticketing, and reporting capabilities. Feature an accessible drag-and-drop email/template builder for ease of use across teams. Be hosted in the UK or EU, with certifications including ISO27001 and Cyber Essentials to ensure data security and UK GDPR compliance.

### Lot Information

Lot 1

The Contract Agreement includes but is not limited to the following element: Be a cloud-based platform to ensure scalability, accessibility, and ease of maintenance Native or supported integration with SITS for data flows. Native connectors to ad/social platforms (Meta, Google, TikTok, LinkedIn) for attribution. Provide automated communication tools across WhatsApp, SMS, and email, with full GDPR-compliant consent management. Accessible form builder embeddable on abertay.ac.uk with server-side validation and secure submission. Offer event registration and real-time event check-in, including offline mobile scanning, QR ticketing, and reporting capabilities. Feature an accessible drag-and-drop email/template builder for ease of use across teams. Be hosted in the UK or EU, with certifications including ISO27001 and Cyber Essentials to ensure data security and UK GDPR compliance.

Renewal: 24 month extension

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/000547-2026 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 6 Jan 2026 |
| Submission deadline | 17 Oct 2025 |
| Future notice date | Not specified |
| Award date | 31 Dec 2025 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £75,000 |
| Lots value | £75,000 |
| Awards value | Not specified |
| Contracts value | £30,000 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | ABERTAY UNIVERSITY |
| Locality | DUNDEE |
| Post town | Dundee |
| Postcode | DD1 1HG |
| Country | Scotland |
| ITL 1 | TLM Scotland |
| ITL 2 | TLM0 Eastern Scotland |
| ITL 3 | TLM03 Angus and Dundee City |
| Local authority | Dundee City |
| Electoral ward | Maryfield |
| Westminster constituency | Dundee Central |
| Delivery location | TLM71 Angus and Dundee City |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | GECKO LABS |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72212480 - Sales, marketing and business intelligence software development services

## Release History

- 6 Jan 2026 at 10:27 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/000547-2026
- 3 Sep 2025 at 13:50 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/053595-2025

## Notice URLs

- http://www.abertay.ac.uk
- https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000808915
- https://www.publiccontractsscotland.gov.uk/search/Search_AuthProfile.aspx?ID=AA00103
- https://www.publictendersscotland.publiccontractsscotland.gov.uk/go/1977365701990F975C2C

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-05934d. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-05934d.json.