--- title: "Managed Debt Collection Services" ocid: "ocds-h6vhtk-059404" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-059404" markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-059404.md" json_url: "https://d3tenders.com/contract/ocds-h6vhtk-059404.json" source: "Find A Tender Service" current_stage: "Planning" buyer: "GOVERNMENT COMMERCIAL AGENCY" published: "2026-05-26" --- # Managed Debt Collection Services Buyer: GOVERNMENT COMMERCIAL AGENCY Current stage: Planning OCID: ocds-h6vhtk-059404 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-059404) [Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-059404.json) ## Summary The Government Commercial Agency is leading the procurement process for the Managed Debt Collection Services framework, with key industry classifications in financial consultancy, technical analysis, and collection agency services. This framework aims to manage a panel of FCA regulated Debt Collection Agencies, delivering a wide range of services including enforcement, litigation, digital self-service portals, and others to ensure sustainable and ethical debt collection. Located in Liverpool, United Kingdom, this procurement is in the planning stage, with significant upcoming market engagement sessions scheduled for 6 November 2025. The framework is expected to start on 31 March 2027 and end by 30 March 2030, with an option for renewal until 2031. The notification of future tender opportunities is anticipated by 3 September 2026, making it crucial for interested parties to engage early in the process. This procurement presents substantial growth opportunities for businesses equipped with debt management and collection capabilities, financial consultancy, and technical analysis services. Companies with expertise in managing diverse debt agency portfolios and developing data-driven debt recovery strategies will find this framework advantageous. Small and medium-sized enterprises (SMEs) are encouraged to participate, particularly those offering innovative solutions for debt prevention, analytics, and digital integration. With a potential framework value of approximately £600 million, this procurement offers a lucrative entry into the government debt management sector, presenting a stable and expansive market for cutting-edge service providers. ## Notice The establishment of a framework for Managed Debt Collection Services using a Managed Service Provider (MSP). The MSP will manage a panel of FCA regulated Debt Collection Agencies (DCAs) who have specialist capabilities in debt management. The DCAs offer desk based collection services to arrange repayment of outstanding debts. The MSPs will use data to create debt recovery strategies and monitor performance. The MSP will work directly with debt customers and ensure debt is collected sustainably and fairly, including identification and ethical treatment of vulnerable consumers. Envisaged scope of services: * Managed Service: The Supplier will provide comprehensive management of all debt collection activities via their own operations and/or via DCA subcontractors. * Optional Services: The Supplier may be required to offer access to additional services, including but not limited to: * Enforcement and Litigation * Auctioneer Services * Digital Self-Service Portals The confirmed scope of this framework will be determined as a result of the market and customer engagement. ### Planning Information GCA in conjunction with HMRC will be hosting an initial Pre Market Engagement session to share with the market the outline plans for the updated Managed Collection Services framework. This framework is being tendered on a standalone basis following the removal of the service from the Debt Resolution Services 2 framework which is currently in procurement. The session will give an overview of the requirements and invite feedback (commercially confidential where appropriate) to assist shaping the service offering from the most innovative solutions in the market to ensure maximum value for the nation throughout the life of the framework. The initial webinar will take place at 11am on 6 November 2025. Further sessions with interested parties and more in depth market engagement sessions will follow. Please email managedcollectionsprocurement@gca.gov.uk to express an interest in the market engagement and to receive further details. ## Key Details | Field | Value | | --- | --- | | Publication source | Find A Tender Service | | Latest notice | https://www.find-tender.service.gov.uk/Notice/049048-2026 | | Notice type | UK2 - Preliminary Market Engagement Notice | | Procurement type | Framework | | Procurement category | Services | | Procurement method | Not Specified | | Procurement method details | Not specified | | Tender suitability | SME | | Awardee scale | Not specified | | All stages | Planning | ## Dates | Field | Value | | --- | --- | | Publication date | 26 May 2026 | | Submission deadline | Not specified | | Future notice date | 3 Sep 2026 | | Award date | Not specified | | Contract period | 30 Mar 2027 - 30 Mar 2030 | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | £500,000,000 | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Planned | | Lots status | Planned | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | GOVERNMENT COMMERCIAL AGENCY | | Additional buyers | CROWN COMMERCIAL SERVICE | | Locality | LIVERPOOL | | Post town | Liverpool | | Postcode | L3 9PP | | Country | England | | ITL 1 | TLD North West (England) | | ITL 2 | TLD7 Merseyside | | ITL 3 | TLD72 Liverpool | | Local authority | Liverpool | | Electoral ward | City Centre North | | Westminster constituency | Liverpool Riverside | | Delivery location | TLE Yorkshire and The Humber | ## CPV Codes ### Divisions - 66 - Financial and insurance services - 71 - Architectural, construction, engineering and inspection services - 75 - Administration, defence and social security services - 79 - Business services: law, marketing, consulting, recruitment, printing and security ### Codes - 66171000 - Financial consultancy services - 71621000 - Technical analysis or consultancy services - 75112000 - Administrative services for business operations - 75120000 - Administrative services of agencies - 75130000 - Supporting services for the government - 75131000 - Government services - 79200000 - Accounting, auditing and fiscal services - 79400000 - Business and management consultancy and related services - 79410000 - Business and management consultancy services - 79411000 - General management consultancy services - 79412000 - Financial management consultancy services - 79720000 - Investigation services - 79721000 - Detective agency services - 79940000 - Collection agency services - 79994000 - Contract administration services ## Release History - 26 May 2026 at 15:30 - PlanningUpdate - UK2 - Preliminary Market Engagement Notice - https://www.find-tender.service.gov.uk/Notice/049048-2026 - 26 May 2026 at 10:25 - PlanningUpdate - UK2 - Preliminary Market Engagement Notice - https://www.find-tender.service.gov.uk/Notice/048548-2026 - 20 May 2026 at 07:39 - PlanningUpdate - UK1 - Pipeline Notice - https://www.find-tender.service.gov.uk/Notice/046001-2026 - 13 Apr 2026 at 15:20 - PlanningUpdate - UK2 - Preliminary Market Engagement Notice - https://www.find-tender.service.gov.uk/Notice/033415-2026 - 9 Apr 2026 at 07:33 - PlanningUpdate - UK1 - Pipeline Notice - https://www.find-tender.service.gov.uk/Notice/032150-2026 - 12 Dec 2025 at 09:52 - PlanningUpdate - UK1 - Pipeline Notice - https://www.find-tender.service.gov.uk/Notice/082307-2025 - 4 Dec 2025 at 11:32 - PlanningUpdate - UK1 - Pipeline Notice - https://www.find-tender.service.gov.uk/Notice/079663-2025 - 4 Dec 2025 at 11:28 - PlanningUpdate - UK1 - Pipeline Notice - https://www.find-tender.service.gov.uk/Notice/079659-2025 - 4 Dec 2025 at 09:14 - PlanningUpdate - UK1 - Pipeline Notice - https://www.find-tender.service.gov.uk/Notice/079564-2025 - 20 Nov 2025 at 16:11 - PlanningUpdate - UK1 - Pipeline Notice - https://www.find-tender.service.gov.uk/Notice/075813-2025 - 20 Nov 2025 at 16:09 - PlanningUpdate - UK1 - Pipeline Notice - https://www.find-tender.service.gov.uk/Notice/075811-2025 - 27 Oct 2025 at 14:06 - Planning - UK2 - Preliminary Market Engagement Notice - https://www.find-tender.service.gov.uk/Notice/068567-2025 - 27 Oct 2025 at 13:12 - Planning - UK2 - Preliminary Market Engagement Notice - https://www.find-tender.service.gov.uk/Notice/068550-2025 - 4 Sep 2025 at 11:17 - Planning - UK1 - Pipeline Notice - https://www.find-tender.service.gov.uk/Notice/053880-2025 ## Documents - https://www.find-tender.service.gov.uk/Notice/049048-2026 26th May 2026 - Preliminary market engagement notice on Find a Tender - https://www.find-tender.service.gov.uk/Notice/048548-2026 26th May 2026 - Preliminary market engagement notice on Find a Tender - https://www.find-tender.service.gov.uk/Notice/046001-2026 20th May 2026 - Pipeline notice on Find a Tender - https://www.find-tender.service.gov.uk/Notice/033415-2026 13th April 2026 - Preliminary market engagement notice on Find a Tender - https://www.find-tender.service.gov.uk/Notice/032150-2026 9th April 2026 - Pipeline notice on Find a Tender - https://www.find-tender.service.gov.uk/Notice/082307-2025 12th December 2025 - Pipeline notice on Find a Tender - https://www.find-tender.service.gov.uk/Notice/079663-2025 4th December 2025 - Pipeline notice on Find a Tender - https://www.find-tender.service.gov.uk/Notice/079659-2025 4th December 2025 - Pipeline notice on Find a Tender - https://www.find-tender.service.gov.uk/Notice/079564-2025 4th December 2025 - Pipeline notice on Find a Tender - https://www.find-tender.service.gov.uk/Notice/075813-2025 20th November 2025 - Pipeline notice on Find a Tender - https://www.find-tender.service.gov.uk/Notice/075811-2025 20th November 2025 - Pipeline notice on Find a Tender - https://www.find-tender.service.gov.uk/Notice/068567-2025 27th October 2025 - Preliminary market engagement notice on Find a Tender - https://www.find-tender.service.gov.uk/Notice/068550-2025 27th October 2025 - Preliminary market engagement notice on Find a Tender - https://www.find-tender.service.gov.uk/Notice/053880-2025 4th September 2025 - Pipeline notice on Find a Tender ## Notice URLs - https://www.gca.gov.uk/ - https://www.legislation.gov.uk/ukpga/2023/54/contents ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-059404. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-059404.json.