---
title: "Skype Replacement"
ocid: "ocds-h6vhtk-059477"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-059477"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-059477.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-059477.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "PLYMOUTH CITY COUNCIL"
published: "2025-09-04"
---

# Skype Replacement

Buyer: PLYMOUTH CITY COUNCIL  
Current stage: Award  
OCID: ocds-h6vhtk-059477

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-059477)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-059477.json)

## Summary

Plymouth City Council has completed the contracting process for the "Skype Replacement" project, selecting Delt Shared Services Ltd as the supplier. This initiative falls within the IT services industry category, specifically under consulting, software development, internet, and support. The project's aim is to facilitate telephony options for the council following Microsoft's retirement of Skype for Business. Key dates include the start of the contract on August 12th, 2025, with completion by March 31st, 2026, aligning with the extended support period ending on October 14th, 2025. Based in Plymouth, this project was procured using a direct method below the threshold, meaning it was awarded without competition.

This tender represents a significant opportunity for businesses specialising in IT services, particularly those with expertise in software development and internet support, to offer solutions that enable seamless telephony integration. Companies that can provide innovative communication solutions may find growth opportunities within public sector tenders like this one, either as potential direct suppliers or through subcontracting with selected firms such as Delt Shared Services Ltd. The project underlines the need for businesses equipped to navigate and implement modern telecommunication infrastructure and services.

## Notice

Skype for Business was retired by Microsoft in January 2024 with extended support in place until 14th October 2025. The Council needs the ability to use some form of telephony when Skype goes to end of life. Currently PCC have 2090 Microsoft E3 licences, which enables collaboration and calls between staff who have the E3 licence and where possible telephony will be facilitated using federated Teams calling with other Local Authorities, Central government and other federated partners. Some of the council functions will require staff to be able to call an external number of an organisation or an individual with whom the council is not federated, to facilitate this all staff will have an E5 licences applied to them, licencing them for external calling.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/054053-2025 |
| Notice type | UK7 - Contract Details Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Direct |
| Procurement method details | Below threshold - without competition |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 4 Sep 2025 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 11 Aug 2025 |
| Contract period | 11 Aug 2025 - 31 Mar 2026 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £94,400 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | PLYMOUTH CITY COUNCIL |
| Locality | PLYMOUTH |
| Post town | Plymouth |
| Postcode | PL1 3BJ |
| Country | England |
| ITL 1 | TLK South West (England) |
| ITL 2 | TLK4 Devon |
| ITL 3 | TLK41 Plymouth |
| Local authority | Plymouth |
| Electoral ward | St Peter and the Waterfront |
| Westminster constituency | Plymouth Sutton and Devonport |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | DELT SHARED SERVICES |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 4 Sep 2025 at 15:19 - Award - UK7 - Contract Details Notice - https://www.find-tender.service.gov.uk/Notice/054053-2025

## Documents

- https://www.find-tender.service.gov.uk/Notice/054053-2025
  4th September 2025 - Contract details notice on Find a Tender

## Notice URLs

- http://www.plymouth.gov.uk
- https://deltservices.com/
- https://www.legislation.gov.uk/ukpga/2023/54/contents

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-059477. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-059477.json.