---
title: "Direct Award for Planned Maintenance of Proprietary Nurse Call Systems at Birmingham Heartlands Hospital"
ocid: "ocds-h6vhtk-0595bd"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0595bd"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-0595bd.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-0595bd.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "UNIVERSITY HOSPITALS BIRMINGHAM NHS FOUNDATION TRUST"
published: "2025-09-08"
---

# Direct Award for Planned Maintenance of Proprietary Nurse Call Systems at Birmingham Heartlands Hospital

Buyer: UNIVERSITY HOSPITALS BIRMINGHAM NHS FOUNDATION TRUST  
Current stage: Award  
OCID: ocds-h6vhtk-0595bd

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## Summary

The University Hospitals Birmingham NHS Foundation Trust has completed a direct award for the planned maintenance of proprietary nurse call systems at Birmingham Heartlands Hospital. This procurement falls under the services category, specifically focusing on system maintenance services (CPV code 50324100), and is legally based on the Procurement Act 2023, under Schedule 5, Exception 5. The contract period extends from 19th September 2025 to 18th September 2030, with the project located in Birmingham, UK. This direct award process is justified on technical grounds, as only Static Systems Group, the original manufacturer, can fulfil the technical requirements of servicing, firmware updates, and component support.

This procurement offers significant opportunities for businesses specialising in the support and maintenance of proprietary systems, particularly those experienced with pneumatic tube systems. While the award has been directly given to Static Systems Group due to technical constraints, companies in related fields can benefit by exploring partnership or subcontracting options with Static Systems Group. The maintenance of complex hospital systems demands skilled service providers who prioritise reliable support and specialised solutions, which may encourage future growth and competency acquisition in this niche market.

## Notice

This contract is for the maintenance and support of a proprietary pneumatic tube systems supplied by Static Systems Group. The system operates as a closed-loop solution, with servicing, firmware updates and component support exclusively available through the original manufacturer.

### Procurement Information

This direct award is made under Schedule 5, Exception 5 of the Procurement Act 2023, on the grounds that only one supplier can deliver the required services for technical reasons.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/054612-2025 |
| Notice type | UK5 - Transparency Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Direct |
| Procurement method details | Direct award |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 8 Sep 2025 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 8 Sep 2025 |
| Contract period | 18 Sep 2025 - 18 Sep 2030 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | £169,970 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Pending |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | UNIVERSITY HOSPITALS BIRMINGHAM NHS FOUNDATION TRUST |
| Locality | BIRMINGHAM |
| Post town | Birmingham |
| Postcode | B15 2WB |
| Country | England |
| ITL 1 | TLG West Midlands (England) |
| ITL 2 | TLG3 West Midlands |
| ITL 3 | TLG31 Birmingham |
| Local authority | Birmingham |
| Electoral ward | Edgbaston |
| Westminster constituency | Birmingham Edgbaston |
| Delivery location | Not specified |

## CPV Codes

### Divisions

- 50 - Repair and maintenance services

### Codes

- 50324100 - System maintenance services

## Release History

- 8 Sep 2025 at 11:17 - Award - UK5 - Transparency Notice - https://www.find-tender.service.gov.uk/Notice/054612-2025

## Documents

- https://www.find-tender.service.gov.uk/Notice/054612-2025
  8th September 2025 - Transparency notice on Find a Tender

## Notice URLs

- https://www.legislation.gov.uk/ukpga/2023/54/contents
- https://www.uhb.nhs.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0595bd. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-0595bd.json.