---
title: "Direct Award for Planned Maintenance of Proprietary Nurse Call Systems at Birmingham Heartlands Hospital"
ocid: "ocds-h6vhtk-0595cc"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0595cc"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-0595cc.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-0595cc.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "UNIVERSITY HOSPITALS BIRMINGHAM NHS FOUNDATION TRUST"
published: "2025-11-19"
---

# Direct Award for Planned Maintenance of Proprietary Nurse Call Systems at Birmingham Heartlands Hospital

Buyer: UNIVERSITY HOSPITALS BIRMINGHAM NHS FOUNDATION TRUST  
Current stage: Award  
OCID: ocds-h6vhtk-0595cc

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## Summary

The University Hospitals Birmingham NHS Foundation Trust has recently completed a procurement process involving the direct award of a contract for the planned maintenance of proprietary nurse call systems at Birmingham Heartlands Hospital. The maintenance and support services are provided by Static Systems Group Limited, the original manufacturer of the proprietary system. This direct award was made due to the proprietary nature of the system, which restricts servicing, firmware updates, and component support to the original manufacturer. The procurement falls under the "services" category and operates under UK central government regulations. The contract, valued at £169,970 (net) with a gross value of £203,964, commences on 1st December 2025 and extends until 18th November 2030. The procurement stage has been completed, with key dates including the contract award announcement on 19th November 2025 and the anticipated signature by 30th November 2025.

This tender presents a significant opportunity for businesses specialising in medical equipment maintenance services, especially those capable of providing proprietary system support or considering subcontracting options with the primary contractor. The maintenance of these critical healthcare systems is essential, offering potential growth and partnership opportunities for suppliers who can adapt to specialised technical requirements. Companies that have expertise in navigating technical solutions involving proprietary technology, and those interested in strategic alliances with larger suppliers like Static Systems Group Limited, would find this contract particularly advantageous for entering or expanding within the healthcare service industry.

## Notice

This contract is for the maintenance and support of a proprietary pneumatic tube systems supplied by Static Systems Group. The system operates as a closed-loop solution, with servicing, firmware updates and component support exclusively available through the original manufacturer.

### Procurement Information

This direct award is made under Schedule 5, Exception 5 of the Procurement Act 2023, on the grounds that only one supplier can deliver the required services for technical reasons, relating to the proprietary nature of the system.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/075154-2025 |
| Notice type | UK6 - Contract Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Direct |
| Procurement method details | Direct award |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 19 Nov 2025 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 8 Sep 2025 |
| Contract period | 1 Dec 2025 - 18 Nov 2030 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | £169,970 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Pending |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | UNIVERSITY HOSPITALS BIRMINGHAM NHS FOUNDATION TRUST |
| Locality | BIRMINGHAM |
| Post town | Birmingham |
| Postcode | B15 2GW |
| Country | England |
| ITL 1 | TLG West Midlands (England) |
| ITL 2 | TLG3 West Midlands |
| ITL 3 | TLG31 Birmingham |
| Local authority | Birmingham |
| Electoral ward | Edgbaston |
| Westminster constituency | Birmingham Edgbaston |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | STATIC SYSTEMS GROUP |

## CPV Codes

### Divisions

- 50 - Repair and maintenance services

### Codes

- 50421000 - Repair and maintenance services of medical equipment

## Release History

- 19 Nov 2025 at 11:38 - Award - UK6 - Contract Award Notice - https://www.find-tender.service.gov.uk/Notice/075154-2025
- 8 Sep 2025 at 12:26 - Award - UK5 - Transparency Notice - https://www.find-tender.service.gov.uk/Notice/054642-2025

## Documents

- https://www.find-tender.service.gov.uk/Notice/075154-2025
  19th November 2025 - Contract award notice on Find a Tender
- https://www.find-tender.service.gov.uk/Notice/054642-2025
  8th September 2025 - Transparency notice on Find a Tender

## Notice URLs

- https://www.health-family.force.com/s/Welcome
- https://www.legislation.gov.uk/ukpga/2023/54/contents

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0595cc. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-0595cc.json.