---
title: "Waiting Well Programme"
ocid: "ocds-h6vhtk-0595f0"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0595f0"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-0595f0.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-0595f0.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "THE NEWCASTLE UPON TYNE HOSPITALS NHS FOUNDATION TRUST"
published: "2025-10-03"
---

# Waiting Well Programme

Buyer: THE NEWCASTLE UPON TYNE HOSPITALS NHS FOUNDATION TRUST  
Current stage: Award  
OCID: ocds-h6vhtk-0595f0

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## Summary

The Newcastle Upon Tyne Hospitals NHS Foundation Trust has completed the procurement process for the "Waiting Well Programme," a service contract focused on health services classified under CPV 85100000. The project targets specific health improvements in the Newcastle Upon Tyne area (UKC22) and will run from 1st November 2025 to 31st August 2026, with a total contract value of £198,781.56. The contract has been awarded through a direct award process under the Provider Selection Regime (PSR) Regulations 2023, not subject to the Public Contracts Regulations 2015. 

This tender offers growth opportunities for businesses specialised in health improvement services. Organisations with expertise in addressing complex health conditions such as diabetes, pre-operative care, smoking cessation, and obesity management are particularly well-suited to participate in this programme. Healthworks, the successful bidder, exemplifies the kind of provider that can successfully engage in direct award processes without prior publication of a call for competition, offering bespoke solutions for improving patient outcomes while reducing the burden on healthcare systems.

## Notice

This is a Provider Selection Regime (PSR) confirmation of contract award notice. This contract has been awarded under the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 do not apply to this award. This contract has now been formally awarded using direct award process C.
Winning Bidder - Healthworks
Start Date 01/11/25
End Date 31/08/26 - Value PS198,781.56

### Lot Information

Lot 1

The COVID pandemic has seen elective surgery suspended during the first and second waves of the pandemic. This resulted in a dramatic fall in surgical procedures being undertaken and a relates increase in patients waiting for surgery, and waiting long periods of time. This will undoubtably lead to worsening health and impact on postoperative recovery, complication rates and increased burden on primary and secondary care. 

The plan for the region is to target the complex issues known to impact on postponements from pre-assessments, on the day cancellations, complications and failed day case rates. The areas to be targeted have already been piloted within the city, existing services that have been established and can be referred into and also new bespoke interventions. 
Targeted areas for interventions that are part of this agreement are: 
1. Uncontrolled Type 2 diabetes 
2. Pre-operative opiate use 
3. Smoking 
4. Obesity 

Screening, Health Improvement Practitioner, and Preoperative diabetes interventions 
Their person-centred intervention will include 
- Identify and remove barriers to lifestyle change such as debt, housing issues etc. 
- Support the person to understand their condition(s) at a level bespoke to them. 
- Support the person to understand the risks their condition(s) and increased risks to health, including how to reduce risk realistically though diet change and exercise. 
- Share knowledge around diet and diabetes . 
- Agree a health plan, share motivational tools and set SMART goals. 
- Support the person to access the community and make better use of services to reduce social isolation and improve health. 
- Offer a stop smoking service and access to stop smoking medication. 
The health improvement practitioners will also engage with the higher risk groups patients at the end of their dietitian interventions to ensure continued adherence to the program whilst waiting for surgery.

Wee are intending to award a contract an existing provider following direct award process C

Dates 01/11/2025 - 31/08/2026 - PS198,781.56

### Procurement Information

This is a Provider Selection Regime (PSR) intention to award notice. The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 do not apply to this award. The standstill period begins on the day after the publication of this notice. Representations by providers must be made to decision makers by [Add date]. This contract has not yet formally been awarded; this notice serves as an intention to award under the PSR

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/062106-2025 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Limited |
| Procurement method details | Award procedure without prior publication of a call for competition |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 3 Oct 2025 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 7 Sep 2025 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £198,781 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | THE NEWCASTLE UPON TYNE HOSPITALS NHS FOUNDATION TRUST |
| Locality | NEWCASTLE UPON TYNE |
| Post town | Newcastle upon Tyne |
| Postcode | NE7 7DN |
| Country | England |
| ITL 1 | TLC North East (England) |
| ITL 2 | TLC4 Northumberland, Durham and Tyne & Wear |
| ITL 3 | TLC43 Tyneside |
| Local authority | Newcastle upon Tyne |
| Electoral ward | Dene & South Gosforth |
| Westminster constituency | Newcastle upon Tyne North |
| Delivery location | TLC2 Northumberland, and Tyne and Wear |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | HEALTHWORKS |

## CPV Codes

### Divisions

- 85 - Health and social work services

### Codes

- 85100000 - Health services

## Release History

- 3 Oct 2025 at 11:21 - TenderUpdate - Tender Notice - https://www.find-tender.service.gov.uk/Notice/062106-2025
- 8 Sep 2025 at 13:54 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/054707-2025

## Notice URLs

- https://www.newcastle-hospitals.nhs.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0595f0. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-0595f0.json.