---
title: "NHS London Emergency Department Digital Front Door solution"
ocid: "ocds-h6vhtk-0595fd"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0595fd"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-0595fd.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-0595fd.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "LONDON NORTH WEST UNIVERSITY HEALTHCARE NHS TRUST"
published: "2025-09-08"
---

# NHS London Emergency Department Digital Front Door solution

Buyer: LONDON NORTH WEST UNIVERSITY HEALTHCARE NHS TRUST  
Current stage: Award  
OCID: ocds-h6vhtk-0595fd

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[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-0595fd.json)

## Summary

The procurement process for the NHS London Emergency Department Digital Front Door solution, conducted by the London North West University Healthcare NHS Trust, has reached the award stage with the contract valued at £1,191,668. The procurement took place under the G-Cloud 14 Framework and was executed through a limited procurement method without prior publication. This service-based tender, categorised under IT software development, aimed to provide an e-Triage service across five emergency departments in London. The contract was signed on 29th July 2025, after a process that involved criteria assessing both pricing and capability against the framework suppliers' solutions.

This tender offers business expansion opportunities primarily for IT and software development firms, particularly those experienced with clinical information systems and digital healthcare solutions. SMEs like eConsult Health Limited, the awarded supplier, demonstrate the potential for smaller enterprises to secure significant government contracts. Businesses that can offer innovative, efficient, and scalable digital solutions tailored for healthcare environments are well-positioned to compete in such procurement processes, especially within specialized frameworks like G-Cloud. This contract underlines the necessity for companies to engage with established frameworks to access these lucrative opportunities.

## Notice

Provision of an e-Triage service across 5 emergency departments in London

### Lot Information

Lot 1

G-Cloud 13 Lot 2, Direct Award Process. Additional information: Price was not the only award criteria as the Authority followed the contract award process under the G-Cloud 13 Framework. This involved the preparation of a set of requirements and undertaking a desktop capability assessment based on the application of search terms against the framework suppliers' solutions on the catalogue in line with the contract award process. The G-Cloud 13 Framework has expired and so the contract has been entered into under the replacement G-Cloud 14 Framework. The contract award process under G-Cloud 13 is the same as the process under G-Cloud 14.

Options: This Call-Off Contract can be extended by the Authority for one period of up to 12 months

### Procurement Information

Authority followed the contract award process under the G-Cloud 13 Framework

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/054725-2025 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Limited |
| Procurement method details | Award procedure without prior publication of a call for competition |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 8 Sep 2025 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 28 Jul 2025 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £1,191,668 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | LONDON NORTH WEST UNIVERSITY HEALTHCARE NHS TRUST |
| Locality | HARROW |
| Post town | Harrow |
| Postcode | HA1 3UJ |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI7 Outer London - West and North West |
| ITL 3 | TLI72 Brent |
| Local authority | Brent |
| Electoral ward | Northwick Park |
| Westminster constituency | Brent West |
| Delivery location | TLI London |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | ECONSULT HEALTH |

## CPV Codes

### Divisions

- 48 - Software package and information systems
- 72 - IT services: consulting, software development, Internet and support

### Codes

- 48000000 - Software package and information systems
- 48810000 - Information systems
- 48814400 - Clinical information system
- 72200000 - Software programming and consultancy services
- 72211000 - Programming services of systems and user software
- 72212517 - IT software development services

## Release History

- 8 Sep 2025 at 14:09 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/054725-2025

## Notice URLs

- http://www.econsult.net
- https://www.lnwh.nhs.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0595fd. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-0595fd.json.