--- title: "Provision of a Choice Based Lettings and Homelessness System" ocid: "ocds-h6vhtk-059612" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-059612" markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-059612.md" json_url: "https://d3tenders.com/contract/ocds-h6vhtk-059612.json" source: "Find A Tender Service" current_stage: "Planning" buyer: "SOUTHEND-ON-SEA CITY COUNCIL" published: "2025-09-08" --- # Provision of a Choice Based Lettings and Homelessness System Buyer: SOUTHEND-ON-SEA CITY COUNCIL Current stage: Planning OCID: ocds-h6vhtk-059612 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-059612) [Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-059612.json) ## Summary Southend-on-Sea City Council has initiated a procurement process to engage suppliers for the provision of a Choice Based Lettings and Homelessness System. The aim is to replace the existing system with a new one that aligns with current housing legislation and future requirements. The tender falls under the software package and information systems category and is classified as a good. This procurement is currently in the planning stage, and potential suppliers are invited to participate in the market engagement process. Important deadlines include the submission of an online questionnaire by 5 p.m. on 3rd October 2025, with potential interviews to be conducted between 27th and 31st October 2025. The project is expected to be delivered in the UKH31 region of the United Kingdom. This tender presents a significant opportunity for businesses specialising in software solutions tailored to housing and local government needs. Small and Medium Enterprises (SMEs) with expertise in developing robust, customisable case management systems for housing applications would find this tender particularly advantageous. The engagement process allows businesses to showcase their capabilities and possibly influence the system design to meet specific legislative and operational demands. Businesses that can provide comprehensive solutions to track and manage client information, housing applications, and assessments efficiently will be well-suited to compete for this contract. ## Notice Case management system for Southend-on-Sea City Council's housing register, homelessness and choice-based lettings solutions. The case management system (CMS) needs to be compliant with current housing legislation, the government HCLIC data specification and any future changes. The system needs to be robust and customisable to accommodate bespoke requirements as well as tracking and managing client information, housing applications, and assessments whilst enabling staff to document client interaction, progress and outcomes efficiently. ### Planning Information The aim is to explore the market to identify an efficient system that is compliant with housing and homelessness legislation to replace our existing system. The Council wants to ensure that any procurement and contract award relating to the provision of a housing system is done so with as much consideration to market research as possible. The aim is to explore the market to identify an efficient system that is compliant with housing and homelessness legislation to replace our existing system. The dual purpose of this exercise is to seek engagement with suppliers regarding the potential to provide a housing software solution that meets our needs. This will also enhance our understanding of what is achievable within the constraints of current budget pressure. We may decide to invite Selected Potential Providers to interview to discuss their responses to the questionnaire further. If these are held, they may be between 27th and the 31st of October 2025 Potential Providers will be invited to complete the online questionnaire and benchmarking schedule available on the Council's e-tendering portal (Pro Contract): https://procurement.southend.gov.uk/. If suppliers are not already registered on the portal, you will need to do so to take part in this engagement process. If you are interested in taking part in the Engagement Process, including the possibility of attending the Interview Stage, where your company's questions can be put directly to the Council, we would ask your company to register on the Council's e-tendering portal: https://procurement.southend.gov.uk/ and complete the online questionnaire no later than the deadline: of 5pm on Friday the 3rd of October 2025. Requests for clarification can be made via the Council's e-tendering portal email to https://procurement.southend.gov.uk/ no later than 3pm on Friday 19th of September 2025. ## Key Details | Field | Value | | --- | --- | | Publication source | Find A Tender Service | | Latest notice | https://www.find-tender.service.gov.uk/Notice/054761-2025 | | Notice type | UK2 - Preliminary Market Engagement Notice | | Procurement type | Standard | | Procurement category | Goods | | Procurement method | Not Specified | | Procurement method details | Not specified | | Tender suitability | SME | | Awardee scale | Not specified | | All stages | Planning | ## Dates | Field | Value | | --- | --- | | Publication date | 8 Sep 2025 | | Submission deadline | Not specified | | Future notice date | 3 Oct 2025 | | Award date | Not specified | | Contract period | 31 Jul 2026 - 31 Jul 2029 | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | Not specified | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Planning | | Lots status | Planning | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | SOUTHEND-ON-SEA CITY COUNCIL | | Locality | SOUTHEND ON SEA | | Post town | Southend-on-Sea | | Postcode | SS2 6FA | | Country | England | | ITL 1 | TLH East (England) | | ITL 2 | TLH3 Essex | | ITL 3 | TLH31 Southend-on-Sea | | Local authority | Southend-on-Sea | | Electoral ward | Victoria | | Westminster constituency | Southend East and Rochford | | Delivery location | TLH31 Southend-on-Sea | ## CPV Codes ### Divisions - 48 - Software package and information systems - 70 - Real estate services ### Codes - 48000000 - Software package and information systems - 70333000 - Housing services ## Release History - 8 Sep 2025 at 14:59 - Planning - UK2 - Preliminary Market Engagement Notice - https://www.find-tender.service.gov.uk/Notice/054761-2025 ## Documents - https://www.find-tender.service.gov.uk/Notice/054761-2025 8th September 2025 - Preliminary market engagement notice on Find a Tender ## Notice URLs - https://procurement.southend.gov.uk/ - https://www.legislation.gov.uk/ukpga/2023/54/contents ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-059612. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-059612.json.