---
title: "Customer Image Capture Service"
ocid: "ocds-h6vhtk-0596d1"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0596d1"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-0596d1.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-0596d1.json"
source: "Find A Tender Service"
current_stage: "Planning"
buyer: "NOTTINGHAM COMMUNITY HOUSING ASSOCIATION LIMITED"
published: "2025-09-09"
---

# Customer Image Capture Service

Buyer: NOTTINGHAM COMMUNITY HOUSING ASSOCIATION LIMITED  
Current stage: Planning  
OCID: ocds-h6vhtk-0596d1

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## Summary

The Nottingham Community Housing Association Limited is initiating a procurement process for a Customer Image Capture Service within the services industry category. This tender, currently in the planning stage, is focused on the soft market testing for enabling the association to efficiently gather and process customer-submitted photographs related to repair reports. This initiative is being conducted in Nottingham, UK, with the response deadline set for 10th October 2025. Interested parties should participate via the In-Tend portal. The planning stage suggests that this procurement process is in its initial phase, with future stages likely to follow as the association completes its market engagement.

This tender presents significant opportunities for businesses specialising in image-processing and customer relationship management (CRM) software, as well as those providing customer-care services and survey solutions. Small and medium-sized enterprises (SMEs) focusing on technology-driven solutions for data capture and processing will find this opportunity particularly suited to their offerings. The contract period is anticipated to span from 2nd February 2026 to 1st February 2028, offering a substantial engagement period for successful participants. Engaging in such tender processes not only facilitates business growth through contractual partnerships but also enhances exposure to the public sector market.

## Notice

Nottingham Community Housing Association (NCHA) will be inviting Soft market testing returns from organisations for the provision of Customer Image Capture. The purpose of this service is to enable NCHA to quickly and easily gather photographs from customers of repairs being reported. With the image being easily linked to the created job number within our MRI repairs platform. The photo must be accessible for our colleagues and be provided to our operative mobile devices in advance of a job being carried out. Please request the documentation via the In-Tend portal, and submit your response by 5pm on the 10th of October 2025.

### Planning Information

Customer Image Capture Service - Soft Market Testing

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/055070-2025 |
| Notice type | UK2 - Preliminary Market Engagement Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Not Specified |
| Procurement method details | Not specified |
| Tender suitability | SME |
| Awardee scale | Not specified |
| All stages | Planning |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 9 Sep 2025 |
| Submission deadline | Not specified |
| Future notice date | 10 Oct 2025 |
| Award date | Not specified |
| Contract period | 2 Feb 2026 - 1 Feb 2028 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Planning |
| Lots status | Planning |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NOTTINGHAM COMMUNITY HOUSING ASSOCIATION LIMITED |
| Locality | NOTTINGHAM |
| Post town | Nottingham |
| Postcode | NG11 8PY |
| Country | England |
| ITL 1 | TLF East Midlands (England) |
| ITL 2 | TLF1 Derbyshire and Nottinghamshire |
| ITL 3 | TLF14 Nottingham |
| Local authority | Nottingham |
| Electoral ward | Clifton East |
| Westminster constituency | Nottingham South |
| Delivery location | Not specified |

## CPV Codes

### Divisions

- 22 - Printed matter and related products
- 24 - Chemical products
- 48 - Software package and information systems
- 72 - IT services: consulting, software development, Internet and support
- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 22315000 - Photographs
- 24931210 - Photographic developers
- 48328000 - Image-processing software package
- 48445000 - Customer Relation Management software package
- 72212328 - Image-processing software development services
- 79342310 - Customer survey services
- 79342311 - Customer satisfaction survey
- 79342320 - Customer-care services

## Release History

- 9 Sep 2025 at 13:50 - Planning - UK2 - Preliminary Market Engagement Notice - https://www.find-tender.service.gov.uk/Notice/055070-2025

## Documents

- https://www.find-tender.service.gov.uk/Notice/055070-2025
  9th September 2025 - Preliminary market engagement notice on Find a Tender

## Notice URLs

- https://www.legislation.gov.uk/ukpga/2023/54/contents

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0596d1. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-0596d1.json.