---
title: "SECURE TRANSPORT SERVICES FOR MENTAL HEALTH PATIENTS"
ocid: "ocds-h6vhtk-059754"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-059754"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-059754.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-059754.json"
source: "Find A Tender Service"
current_stage: "Tender"
buyer: "CARDIFF AND VALE UNIVERSITY HEALTH BOARD"
published: "2026-06-23"
---

# SECURE TRANSPORT SERVICES FOR MENTAL HEALTH PATIENTS

Buyer: CARDIFF AND VALE UNIVERSITY HEALTH BOARD  
Current stage: Tender  
OCID: ocds-h6vhtk-059754

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## Summary

The recent procurement process for 'Secure Transport Services for Mental Health Patients' is conducted by Cardiff and Vale University Health Board under the Provider Selection Regime Wales regulations. This tender, focused on the provision of ambulance services, involves the safe and timely transport of mental health patients within Cardiff and the Vale of Glamorgan. The procurement is currently at the tender stage, with bids required by 27th July 2026, and the contract is expected to commence in January 2027. The procurement follows an open procedure and the contract term is initially three years, with the possibility of a two-year extension. All submissions must be made electronically through the eTenderwales platform, and the contract includes clauses aimed at delivering significant community benefits.

This tender represents a substantial opportunity for businesses in the health and transportation industries, particularly those specialising in secure and specialised patient transport. Companies adept at providing 24/7 services with a focus on patient safety and well-being are likely to be well-suited to compete. The contract encourages involvement from consortia, including SMEs, ensuring that various business sizes can participate. By integrating community benefits, such contracts can promote local employment and sustainability, therefore supporting business growth and contributing positively to the socio-economic landscape. Businesses with expertise in operating within regulatory health frameworks and those equipped with appropriate vehicles and trained staff will likely find this a compelling business prospect.

## Notice

The provision of secure transport services for mental health patients across Cardiff and the Vale of Glamorgan, supporting safe, timely, and compassionate transfers between healthcare and community settings, including urgent and high-risk journeys on a 24/7 basis. The contract is expected to commence in January 2027 for an initial term of three years, with the option to extend for a further two years

### Lot Information

Lot 1

The contract is for the provision of secure transport services for mental health patients across Cardiff and the Vale of Glamorgan. The service will support the safe, timely, and compassionate transfer of patients between a range of settings, including acute hospital sites, community locations, inpatient mental health units, and other clinically appropriate destinations across the UK. This will include hospital-to-hospital transfers, community-to-hospital admissions, discharge-related transport, and other clinically required journeys. The provider will be required to deliver a flexible, responsive, and multi-purpose transport service capable of meeting a wide range of patient needs, including routine, urgent, and high-risk transfers. This includes the safe conveyance of patients detained under the Mental Health Act, as well as those requiring enhanced supervision, secure transport arrangements, or specialist handling. All services must be delivered in a manner that prioritises patient safety, dignity, and wellbeing, with staff trained in trauma-informed care, de-escalation techniques, and the safe and proportionate use of restraint where clinically necessary. The service must operate 24 hours a day, 7 days a week, 365 days per year, supporting both pre-planned and emergency requests. Providers will be expected to meet defined response times, including urgent responses within one hour and standard responses within two hours. The provider must maintain an appropriately resourced and roadworthy fleet, including vehicles capable of meeting enhanced safety requirements (such as secure pods or cells where required), and ensure availability of suitable staffing levels determined through risk assessment for each journey. The provider will also be required to ensure full compliance with all relevant statutory, regulatory, and clinical standards, including the Mental Health Act, safeguarding requirements, NHS Wales standards, and applicable guidance from Healthcare Inspectorate Wales. Robust arrangements for quality assurance, incident reporting, performance monitoring, and continuous improvement will be expected, alongside effective communication and coordination with Health Board services. The contract is expected to commence in January 2027 for an initial term of three years, with the option to extend for a further period of up to two years, subject to satisfactory performance and agreement by the Health Board.

Renewal: The contract will be awarded for an initial term of 36 months, with the option to extend for a further period of up to 24 months, subject to satisfactory performance and at the discretion of the Health Board.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/058799-2026 |
| Notice type | UK1 - Pipeline Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | SME, VCSE |
| Awardee scale | Not specified |
| All stages | Planning, Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 23 Jun 2026 |
| Submission deadline | 27 Jul 2026 |
| Future notice date | 3 Nov 2025 |
| Award date | Not specified |
| Contract period | 31 Mar 2026 - 31 Mar 2029 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £2,500,000 |
| Lots value | £2,500,000 |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Active |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | CARDIFF AND VALE UNIVERSITY HEALTH BOARD |
| Additional buyers | NHS WALES SHARED SERVICES PARTNERSHIP-PROCUREMENT SERVICES (HOSTED BY VELINDRE UNIVERSITY NHS TRUST) |
| Locality | CARDIFF |
| Post town | Cardiff |
| Postcode | CF14 4HH |
| Country | Wales |
| ITL 1 | TLL Wales |
| ITL 2 | TLL5 South East Wales |
| ITL 3 | TLL52 Cardiff and Vale of Glamorgan |
| Local authority | Cardiff |
| Electoral ward | Heath |
| Westminster constituency | Cardiff North |
| Delivery location | TLL22 Cardiff and Vale of Glamorgan |

## CPV Codes

### Divisions

- 85 - Health and social work services

### Codes

- 85143000 - Ambulance services

## Release History

- 23 Jun 2026 at 09:11 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/058799-2026
- 10 Sep 2025 at 09:42 - Planning - UK1 - Pipeline Notice - https://www.find-tender.service.gov.uk/Notice/055281-2025

## Documents

- https://www.find-tender.service.gov.uk/Notice/055281-2025
  10th September 2025 - Pipeline notice on Find a Tender

## Notice URLs

- http://nwssp.nhs.wales/ourservices/procurement-services/
- https://etenderwales.bravosolution.co.uk/home.html
- https://etenderwales.ukp.app.jaggaer.com/web/login.shtml
- https://www.legislation.gov.uk/ukpga/2023/54/contents
- https://www.sell2wales.gov.wales/search/Search_AuthProfile.aspx?ID=AA0221
- https://www.sell2wales.gov.wales/search/search_switch.aspx?ID=165067
- https://www.sell2wales.gov.wales/search/search_switch.aspx?ID=166753

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-059754. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-059754.json.