---
title: "Training Resource Augmentation"
ocid: "ocds-h6vhtk-0597d2"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0597d2"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-0597d2.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-0597d2.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "POST OFFICE LIMITED"
published: "2025-09-10"
---

# Training Resource Augmentation

Buyer: POST OFFICE LIMITED  
Current stage: Award  
OCID: ocds-h6vhtk-0597d2

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0597d2)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-0597d2.json)

## Summary

The procurement process titled "Training Resource Augmentation" was conducted by Post Office Limited, a public undertaking based in London, United Kingdom. The process involved providing franchisee support for training new counter staff on the Horizon system. The procurement followed a direct method, deemed below threshold and without competition, focusing on service provision in the training software and post office counter services categories. The contract was awarded on 8th September 2025 and is set to conclude by 7th September 2028, with a contract value of £120,000. The award stage has been completed and the contract is currently active with Potent Solutions Limited as the supplier.

This tender presents significant growth opportunities for businesses specialising in training services, especially those capable of offering bespoke solutions for post office operations. Companies familiar with training software packages and efficient counter service systems are well-suited to benefit from such contracts. SMEs like Potent Solutions Limited, which was successful in securing this contract, are likely candidates for similar future opportunities, given the direct procurement method favouring nimble and specialised business solutions within the public sector framework.

## Notice

Post Office franchisee support to train new counter staff on the correct use of the Horizon system. Post Office provide this in the first instance but from time to time the franchise requires additional counter training support.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/055497-2025 |
| Notice type | UK7 - Contract Details Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Direct |
| Procurement method details | Below threshold - without competition |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 10 Sep 2025 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 7 Sep 2025 |
| Contract period | 7 Sep 2025 - 7 Sep 2028 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £120,000 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | POST OFFICE LIMITED |
| Locality | LONDON |
| Post town | Central London |
| Postcode | EC2V 7ER |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI35 Westminster and City of London |
| Local authority | City of London |
| Electoral ward | Bassishaw |
| Westminster constituency | Cities of London and Westminster |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | POTENT SOLUTIONS |

## CPV Codes

### Divisions

- 48 - Software package and information systems
- 64 - Postal and telecommunications services

### Codes

- 48931000 - Training software package
- 64114000 - Post office counter services

## Release History

- 10 Sep 2025 at 14:49 - Award - UK7 - Contract Details Notice - https://www.find-tender.service.gov.uk/Notice/055497-2025

## Documents

- https://www.find-tender.service.gov.uk/Notice/055497-2025
  10th September 2025 - Contract details notice on Find a Tender

## Notice URLs

- https://corporate.postoffice.co.uk/
- https://www.legislation.gov.uk/ukpga/2023/54/contents

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0597d2. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-0597d2.json.