---
title: "TfWM Safeguarding Lead Consultancy Support"
ocid: "ocds-h6vhtk-059872"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-059872"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-059872.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-059872.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "WEST MIDLANDS COMBINED AUTHORITY"
published: "2025-09-11"
---

# TfWM Safeguarding Lead Consultancy Support

Buyer: WEST MIDLANDS COMBINED AUTHORITY  
Current stage: Award  
OCID: ocds-h6vhtk-059872

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## Summary

The procurement process titled "TfWM Safeguarding Lead Consultancy Support" was carried out by the West Midlands Combined Authority, focusing on transport systems consultancy services in the West Midlands region of the United Kingdom (UKG). This service falls under the industry category of services for safeguarding lead consultancy to support the safe operation of various transport services. The process is in the award stage, having been completed on 11 September 2025, with the contract signed on 3 September 2025. The procurement method used was a limited procedure involving a direct award to Waterman Aspen Limited, permissible under the MHA Framework guidelines, and the award amount was £38,395.20.

This tender presents opportunities primarily for large enterprises with expertise in transport consultancy services, particularly those capable of offering safeguarding protocols and audit services for public transport operators. Businesses with experience in safeguarding, compliance, and consultancy services related to the transport industry will find this contract particularly fitting. Companies that can provide a comprehensive set of services, including developing, delivering, and auditing safeguarding plans and offering independent advice on safeguarding incidents, would have been well-positioned to compete for this tender. The direct award nature of the procurement, however, indicates a narrow competitive window, beneficial primarily for pre-approved or long-established partners like Waterman Aspen Limited.

## Notice

Transport for West Midlands (TFWM) requires support from a Safeguarding Lead to ensure the safe and compliant operation of Ring & Ride (R&R)/Demand Responsive Transport (DRT)/West Midlands Bus on Demand services.

### Lot Information

Lot 1

Transport for West Midlands (TFWM) requires support from a Safeguarding Lead to ensure the safe and compliant operation of Ring & Ride (R&R)/Demand Responsive Transport (DRT)/West Midlands Bus on Demand services. * Ensure appropriate safeguarding protocols and procedures are developed and implemented, with adherence by TfWM and operators * Develop, deliver, and maintain the Safeguarding Action Plan for the delivery of R&R and DRT services in the region for all operational elements of the service including assurance and audit of NEAT operations; We Move operations; VIA system; internal TfWM training, processes and procedures and commissioned customer contact function. * Coordinate and undertake a repeat safeguarding and assurance audit of operational activity, including site visits to operators. * Provide expert, independent advice for any investigated safeguarding incidents undertaken by TfWM and operation partners, and support Customer Experience colleagues with specialist safeguarding advice. * Record the actions and outcomes from any investigated safeguarding incidents of near misses and implement and manage the action tracker ensuring that the actions identified are delivered. * Prepare and present reports to the R&R/DRT Steering Group and the operational management structure to report on safeguarding issues identified, resulting actions and progress. * Collate a consolidated list of development proposals with the tech provider to ensure the system can deliver safeguarding best practice across the service. * Support the programme management activities, leading on all safeguarding tasks, for the implementation of the new Target Operating Model. * Work with the technology provider to migrate to new operators as part of new TOM.

### Procurement Information

Direct award to Waterman Aspen as permissible under the MHA Framework guidelines.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/055744-2025 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Limited |
| Procurement method details | Award procedure without prior publication of a call for competition |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 11 Sep 2025 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 2 Sep 2025 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £38,395 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | WEST MIDLANDS COMBINED AUTHORITY |
| Locality | BIRMINGHAM |
| Post town | Birmingham |
| Postcode | B19 3SD |
| Country | England |
| ITL 1 | TLG West Midlands (England) |
| ITL 2 | TLG3 West Midlands |
| ITL 3 | TLG31 Birmingham |
| Local authority | Birmingham |
| Electoral ward | Newtown |
| Westminster constituency | Birmingham Ladywood |
| Delivery location | TLG West Midlands (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | WATERMAN ASPEN |

## CPV Codes

### Divisions

- 71 - Architectural, construction, engineering and inspection services

### Codes

- 71311200 - Transport systems consultancy services

## Release History

- 11 Sep 2025 at 10:33 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/055744-2025

## Notice URLs

- https://www.wmca.org.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-059872. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-059872.json.