---
title: "Safe Haven Support Service Northumberland and North Tyneside"
ocid: "ocds-h6vhtk-0598d1"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0598d1"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-0598d1.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-0598d1.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "NHS NORTH EAST AND NORTH CUMBRIA INTEGRATED CARE BOARD"
published: "2026-03-26"
---

# Safe Haven Support Service Northumberland and North Tyneside

Buyer: NHS NORTH EAST AND NORTH CUMBRIA INTEGRATED CARE BOARD  
Current stage: Award  
OCID: ocds-h6vhtk-0598d1

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## Summary

The NHS North East and North Cumbria Integrated Care Board has completed the procurement process for the "Safe Haven Support Service Northumberland and North Tyneside" contract, which falls under the public services category of guidance and counselling. The procurement utilised an open procedure, adhering to the light-touch regime regulations, and centred around ensuring that economic, social, and environmental well-being were considered. The contract period begins on 1 July 2026 and ends on 30 June 2030, with the possibility of extension based on performance metrics. Everyturn Services Ltd was awarded the contract, valued at £3,617,500, as announced in the award notice on 3 March 2026. This contract marks the completion of the tender and award stages, wrapping up the procurement contract notice publication phase following the standstill period.

This tender offers significant business growth opportunities, particularly for larger organisations within the VCSE sector. Given the service category, businesses specialising in guidance and counselling, or those dedicated to support services in the health sector, would find this contract highly attractive. Suppliers capable of delivering high-quality services within the specified region of Northumberland and North Tyneside stand to benefit from enhanced partnerships with NHS frameworks and the ability to showcase their commitment to public service missions. The contract supports inclusivity by permitting an electronic submission method, which streamlines communication and document exchanges, opening up the field for tech-savvy organisations adept in digital service delivery.

## Notice

NHS North East and North Cumbria Integrated Care Board (the Contracting Authority), have undertaken a procurement to commission a Safe Haven Support Service Northumberland and North Tyneside under NHS Standard Contract within the Northumberland and North Tyneside areas. The contract term is for an initial period of 4 years commencing on 01 July 2026, with an option to extend for a further 12 months at the discretion of the Contracting Authority and subject to satisfactory contractual and financial performance. The publication of this notice marks the conclusion of the Standstill Period following the UK6 Contract award notice on 03 March 2026. This UK7 Contract Details Notice is being published following the completion of the voluntary standstill period and contract award.

### Lot Information

Lot 1

Renewal: option to extend for a further 12 months, subject to satisfactory financial and contractual performance and at the discretion of the Contracting Authority.

### Planning Information

NENC039- Safe Haven Service Northumberland and North Tyneside - Request for Information - NHS North East and North Cumbria Integrated Care Board 
NHS North East and North Cumbria Integrated Care Board, (the Contracting Authority), are conducting a Request for Information (RFI) exercise in order to gain a better understanding of the capacity and appetite of the market to deliver NENC039- Safe Haven Service Northumberland and North Tyneside for people within the Northumberland and North Tyneside areas of the ICB footprint.
It is anticipated that TUPE may apply to the current service elements for both areas.
This is a Procurement Act 2023 intended approach notice. 
The awarding of this contract is subject to the Procurement Act 2023 and the Procurement Regulations 2024. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 do not apply to this service.
It is important to note that this PIN/RFI is not a call for competition and as such potential providers will need to express an interest in any future tender opportunity once a contract notice is published on Find and Tender on the Central Digital Platform (CDP).
It should be noted that this PIN/RFI invites individuals and organisations to express an interest in this RFI exercise only, and it is NOT part of any pre-qualification or selection process. This PIN/RFI is intended as an awareness, communication, and information gathering exercise. An expression of interest is no indication of a commitment to participate in the RFI process nor does it infer any preferential or special status on those individuals and organisations who express an interest.
To register an interest in responding to this market engagement exercise and obtain a copy of the Request for Information documentation please go to the e-tender portal: https://health-family.force.com/s/Welcome.
Please note that the deadline for RFI responses is 
12 noon on Friday 25 September 2025. 
Please note that all communications and RFI submissions will be conducted via the Atamis e-tender portal only. 
It is free to register on the portal and it can be accessed at any time of day providing you have a working internet connection. Should bidders have any queries, or are having problems registering on the portal; they should contact the Atamis helpdesk via:
Phone number 02922 809277 and by email at support-health@atamis.co.uk 
The helpdesk is open Monday - Friday between 9am - 5.30pm

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/027698-2026 |
| Notice type | UK7 - Contract Details Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | SME, VCSE |
| Awardee scale | Large |
| All stages | Planning, Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 26 Mar 2026 |
| Submission deadline | 21 Jan 2026 |
| Future notice date | 25 Sep 2025 |
| Award date | 2 Mar 2026 |
| Contract period | 30 Jun 2026 - 30 Jun 2030 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £3,617,500 |
| Lots value | £3,617,500 |
| Awards value | £3,617,500 |
| Contracts value | £3,617,500 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NHS NORTH EAST AND NORTH CUMBRIA INTEGRATED CARE BOARD |
| Locality | SUNDERLAND |
| Post town | Sunderland |
| Postcode | SR5 3XB |
| Country | England |
| ITL 1 | TLC North East (England) |
| ITL 2 | TLC4 Northumberland, Durham and Tyne & Wear |
| ITL 3 | TLC44 Sunderland |
| Local authority | Sunderland |
| Electoral ward | Castle |
| Westminster constituency | Washington and Gateshead South |
| Delivery location | TLC2 Northumberland, and Tyne and Wear |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | EVERYTURN SERVICES |

## CPV Codes

### Divisions

- 85 - Health and social work services

### Codes

- 85312300 - Guidance and counselling services

## Release History

- 26 Mar 2026 at 09:47 - Award - UK7 - Contract Details Notice - https://www.find-tender.service.gov.uk/Notice/027698-2026
- 3 Mar 2026 at 13:47 - Award - UK6 - Contract Award Notice - https://www.find-tender.service.gov.uk/Notice/018949-2026
- 10 Dec 2025 at 10:47 - Tender - UK4 - Tender Notice - https://www.find-tender.service.gov.uk/Notice/081363-2025
- 11 Sep 2025 at 14:58 - Planning - UK2 - Preliminary Market Engagement Notice - https://www.find-tender.service.gov.uk/Notice/055914-2025

## Documents

- https://www.find-tender.service.gov.uk/Notice/027698-2026
  26th March 2026 - Contract details notice on Find a Tender
- https://www.find-tender.service.gov.uk/Notice/018949-2026
  3rd March 2026 - Contract award notice on Find a Tender
- https://www.find-tender.service.gov.uk/Notice/081363-2025
  10th December 2025 - Tender notice on Find a Tender
- https://www.find-tender.service.gov.uk/Notice/055914-2025
  11th September 2025 - Preliminary market engagement notice on Find a Tender

## Notice URLs

- http://www.everyturn.org/
- https://health-family.force.com/s/Welcome
- https://www.gov.uk/find-tender
- https://www.legislation.gov.uk/ukpga/2023/54/contents

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0598d1. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-0598d1.json.