---
title: "Kofax Maintenance & TM10 FileNet"
ocid: "ocds-h6vhtk-059978"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-059978"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-059978.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-059978.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "INTELLECTUAL PROPERTY OFFICE"
published: "2026-01-28"
---

# Kofax Maintenance & TM10 FileNet

Buyer: INTELLECTUAL PROPERTY OFFICE  
Current stage: Award  
OCID: ocds-h6vhtk-059978

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-059978)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-059978.json)

## Summary

The Intellectual Property Office (IPO) has successfully concluded the procurement process for the "Kofax Maintenance Support & TM10 FileNet" contract, with support and maintenance services awarded to Open Connections Solutions Ltd. This procurement, under the industry category of information technology software maintenance, is located in Newport, United Kingdom. The contract was awarded on 21st January 2026 and will be active from 1st February 2026 to 31st January 2029, signifying the completion stage of the procurement. The procurement was conducted through an open method, with the contract valued at £99,297.45 GBP for services provided below the threshold in an open competition format.

This tender offers significant opportunities for businesses specialising in IT software maintenance, particularly SMEs capable of providing licensing support for Kofax/TM10 systems. Of interest to technology service providers, this contract highlights a lucrative chance for SMEs that meet the specific service and maintenance criteria stated by IPO. The completed contract outlines target service levels and KPIs, adding value for competitive businesses ready to ensure over 95% service level agreement compliance, maintaining a high availability of system uptime. The maintenance contract, also applicable for social value contribution, illustrates the potential growth and expansion opportunities for experts in software maintenance, integration, and service reliability within the UK public sector.

## Notice

Licencing support and maintenance for Kofax/TM10

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/007625-2026 |
| Notice type | UK7 - Contract Details Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Below threshold - open competition |
| Tender suitability | SME |
| Awardee scale | SME |
| All stages | Planning, Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 28 Jan 2026 |
| Submission deadline | 26 Nov 2025 |
| Future notice date | 20 Oct 2025 |
| Award date | 18 Dec 2025 |
| Contract period | 1 Feb 2026 - 31 Jan 2029 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £111,000 |
| Lots value | £111,000 |
| Awards value | £99,000 |
| Contracts value | £99,297 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | INTELLECTUAL PROPERTY OFFICE |
| Locality | NEWPORT |
| Post town | Newport |
| Postcode | NP10 8QQ |
| Country | Wales |
| ITL 1 | TLL Wales |
| ITL 2 | TLL5 South East Wales |
| ITL 3 | TLL54 Monmouthshire and Newport |
| Local authority | Newport |
| Electoral ward | Tredegar Park and Marshfield |
| Westminster constituency | Newport West and Islwyn |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | OPEN CONNECTIONS SOLUTIONS |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72267100 - Maintenance of information technology software

## Release History

- 28 Jan 2026 at 13:58 - Award - UK7 - Contract Details Notice - https://www.find-tender.service.gov.uk/Notice/007625-2026
- 18 Dec 2025 at 14:11 - Award - UK6 - Contract Award Notice - https://www.find-tender.service.gov.uk/Notice/084432-2025
- 29 Oct 2025 at 15:26 - Tender - UK4 - Tender Notice - https://www.find-tender.service.gov.uk/Notice/069471-2025
- 12 Sep 2025 at 12:47 - Planning - UK3 - Planned Procurement Notice - https://www.find-tender.service.gov.uk/Notice/056203-2025

## Documents

- https://www.find-tender.service.gov.uk/Notice/007625-2026
  28th January 2026 - Contract details notice on Find a Tender
- https://www.find-tender.service.gov.uk/Notice/084432-2025
  18th December 2025 - Contract award notice on Find a Tender
- https://www.find-tender.service.gov.uk/Notice/069471-2025
  29th October 2025 - Tender notice on Find a Tender
- https://www.find-tender.service.gov.uk/Notice/056203-2025
  12th September 2025 - Planned procurement notice on Find a Tender
- https://www.find-tender.service.gov.uk/Notice/Attachment/A-11093

## Notice URLs

- https://atamis.co.uk/
- https://www.gov.uk/government/organisations/intellectual-property-office
- https://www.legislation.gov.uk/ukpga/2023/54/contents

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-059978. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-059978.json.