---
title: "Falls assessment app and decision-making tool Falls lifting kit attached to site"
ocid: "ocds-h6vhtk-059ae1"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-059ae1"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-059ae1.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-059ae1.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "WEST NORTHAMPTONSHIRE COUNCIL"
published: "2025-09-16"
---

# Falls assessment app and decision-making tool Falls lifting kit attached to site

Buyer: WEST NORTHAMPTONSHIRE COUNCIL  
Current stage: Award  
OCID: ocds-h6vhtk-059ae1

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## Summary

The procurement process initiated by West Northamptonshire Council revolves around the implementation of a falls assessment app and associated decision-making tools, vital for community and residential care settings. The industry category is community health services, with a focus on reducing ambulance callouts and hospital admissions through efficient post-fall decision support. Located in Northampton, UK, the project was awarded on 16 September 2025, with a contract period starting on 1 October 2025 and ending on 30 September 2026. The process reached the award stage, culminating in a direct procurement method below the threshold and without competition, which indicates a streamlined approval process.

This tender supports business growth by fostering innovation in community healthcare technologies and offers significant opportunities for SMEs specialising in digital health solutions. Companies capable of delivering clinically validated tools that integrate with NHS protocols would be competitive candidates. The contract, valued at £36,995 excluding VAT, was awarded to MANGAR INTERNATIONAL LIMITED, an SME with expertise in this domain. Their involvement demonstrates the demand for skilled providers who can offer scalable and effective solutions to enhance care workflows and patient safety.

## Notice

Falls prevention and post-fall decision support are critical components of care in community and residential settings. The iStumble app, developed by Winncare, provides a clinically validated decision-making framework for non and clinical staff to assess and respond to falls safely and effectively. The iStumble app is currently the only commercially available digital tool that offers a structured post-fall assessment and decision support pathway aligned with NHS community care protocols. The previously available HelpFall app, which served as a comparable alternative and was used during the falls pilot, is no longer available for purchase due to Felgains discontinuing supply of Raizer chairs and associated software. The app supports safe lifting decisions, reducing unnecessary ambulance callouts and hospital admissions. It aligns with NHS England's falls response models and supports workforce empowerment in care homes and domiciliary care. The summary below outlines the outcomes of a collaborative pilot project conducted through a partnership between West Northamptonshire Council (WNC), North Northamptonshire Council (NNC), Northamptonshire Healthcare NHS Foundation Trust (NHFT), and the Integrated Care Board (ICB). The initiative aimed to reduce long lies and minimise ambulance callouts following falls. The pilot and the associated procurement exercise are funded by the ICB and the initial plan was to purchase the solution through the Equipment Contract, however, due to budget limitations it's no longer possible. Impact of Falls: Falls range from minor injuries to major incidents including fractures and head injuries. The project has demonstrated significant operational and financial benefits by reducing ambulance callouts using lifting devices. * Current Outcomes: * 418 lifts completed, with 91 additional lifts by EMAS first responders. * Estimated ambulance cost avoidance of PS140,000 in the first year. * Time savings: 1,196 hours saved based on reduced ambulance wait times. * Governance & Reporting: * Use of HelpFall tool for post-fall decision support and reporting. * Issues identified with underreporting and low usage in some care homes. * Training and reminders have been implemented to improve compliance. * Future Plans: * Expand deployment of Raizer 2 chairs and HelpFall tool. * Introduce GPS tracking and community access via wall-mounted cabinets. * Establish community wardens to manage equipment.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/056799-2025 |
| Notice type | UK6 - Contract Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Direct |
| Procurement method details | Below threshold - without competition |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 16 Sep 2025 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 15 Sep 2025 |
| Contract period | 30 Sep 2025 - 30 Sep 2026 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | £36,995 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | WEST NORTHAMPTONSHIRE COUNCIL |
| Locality | NORTHAMPTON |
| Post town | Northampton |
| Postcode | NN1 1ED |
| Country | England |
| ITL 1 | TLF East Midlands (England) |
| ITL 2 | TLF2 Leicestershire, Rutland and Northamptonshire |
| ITL 3 | TLF24 West Northamptonshire |
| Local authority | West Northamptonshire |
| Electoral ward | Castle |
| Westminster constituency | Northampton North |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | MANGAR INTERNATIONAL |

## CPV Codes

### Divisions

- 85 - Health and social work services

### Codes

- 85323000 - Community health services

## Release History

- 16 Sep 2025 at 08:40 - Award - UK6 - Contract Award Notice - https://www.find-tender.service.gov.uk/Notice/056799-2025
- 16 Sep 2025 at 08:20 - Award - UK5 - Transparency Notice - https://www.find-tender.service.gov.uk/Notice/056784-2025

## Documents

- https://www.find-tender.service.gov.uk/Notice/056799-2025
  16th September 2025 - Contract award notice on Find a Tender
- https://www.find-tender.service.gov.uk/Notice/056784-2025
  16th September 2025 - Transparency notice on Find a Tender

## Notice URLs

- http://winncare.uk
- https://www.legislation.gov.uk/ukpga/2023/54/contents

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-059ae1. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-059ae1.json.