--- title: "Hoarding Support Service for Torfaen Council" ocid: "ocds-h6vhtk-059b7c" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-059b7c" markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-059b7c.md" json_url: "https://d3tenders.com/contract/ocds-h6vhtk-059b7c.json" source: "Find A Tender Service" current_stage: "Tender" buyer: "TORFAEN COUNTY BOROUGH COUNCIL" published: "2026-06-01" --- # Hoarding Support Service for Torfaen Council Buyer: TORFAEN COUNTY BOROUGH COUNCIL Current stage: Tender OCID: ocds-h6vhtk-059b7c [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-059b7c) [Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-059b7c.json) ## Summary The Torfaen County Borough Council is currently active in a tender process for a "Hoarding Support Service for Torfaen Council." This service is aimed at providing support to residents with hoarding behaviours, focusing on housing-related assistance to improve well-being and independence. The procurement is categorised under social services and is situated in the UKL16 region of the United Kingdom. The tender follows an open procedure with the procurement stage now at the tender phase. The tender period is set to end on 1st July 2026, with the subsequent award period scheduled to conclude on 25th August 2026. Interested parties are encouraged to register through the Torfaen procurement e-portal, available in English and Welsh. The service budget is set at £1,360,000 GBP. This tender represents a significant opportunity for businesses specialising in social services, particularly those with expertise in housing support and community care. Small and medium enterprises (SMEs) along with voluntary, community, and social enterprises (VCSEs) are notably encouraged to participate, given their suitability criteria. Companies with strong networks in health, social care, and the third sector, as well as those capable of delivering tailored support to individuals exhibiting hoarding behaviours, are ideally positioned to benefit and succeed with this contract opportunity. The provision allows for renewal, which could extend the service up to an additional three years, presenting a substantial growth and collaboration opportunity within the public sector. ## Notice The hoarding support service is aimed at Torfaen residents presenting with hoarding behaviours who are struggling to manage and maintain accommodation impacting well being and independence. The service will provide housing related support to people that find it difficult to cope with day to day living due to their hoarding behaviours for a maximum of 2 years or once goals have been met (whichever is sooner). The service will prioritise caseloads based on the presenting needs of the individual (i.e. threat of homelessness, crisis, medium to low needs) and will support 25 people at any one time. The service will provide follow up and responsive support aimed at those who have previously accessed support and may need that element of ongoing interaction and reassurance. The responsive element of the service can be delivered virtually, by telephone or, where required, in person. Contact should be made with users of the responsive service on a monthly basis as a minimum. The responsive element of the service should be offered for a time limited period of 6 months. The service will have the knowledge and specialist skills/experience to support individuals with hoarding needs. The support team should have excellent links with services across health, social care and third sector organisations and will building good working relationships with key Health partners including, but not limited to, primary care colleagues, GPs, local NCNs and social care colleagues. The service will work with the Council's Community Team to understand the prevalence and need of hoarding issues within Torfaen and develop appropriate networks, education and early intervention support to build community capacity and resilience. The aim is to ensure that the service aligns with the TCBC Communities agenda in not only accessing the right communities but also ensuring that a joined-up approach is being delivered in Torfaen to avoid duplication of services. ### Lot Information Lot 1 Renewal: The option to extend is for 36 months. (3 x12 months) ### Planning Information As part of this procurement process, we are hosting a Market Engagement Event for all external stakeholders to attend. If you are interested in attending the event, please email Socialcare.procurement@cardiff.gov.uk. Please note that it is a maximum of two attendees per organisation. Please register your interest by Friday 10th October 2025. Details are as follows: Thursday 16th October between 1pm and 3pm at the TCBC Civic Centre, Pontypool, NP4 6YB. ## Key Details | Field | Value | | --- | --- | | Publication source | Find A Tender Service | | Latest notice | https://www.find-tender.service.gov.uk/Notice/051355-2026 | | Notice type | UK4 - Tender Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Open | | Procurement method details | Open procedure | | Tender suitability | SME, VCSE | | Awardee scale | Not specified | | All stages | Planning, Tender | ## Dates | Field | Value | | --- | --- | | Publication date | 1 Jun 2026 | | Submission deadline | 1 Jul 2026 | | Future notice date | 1 Feb 2026 | | Award date | Not specified | | Contract period | 30 Sep 2026 - 30 Sep 2031 | | Recurrence | 2033-06-01 | ## Values | Field | Value | | --- | --- | | Tender value | £1,360,000 | | Lots value | £1,360,000 | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Active | | Lots status | Active | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | TORFAEN COUNTY BOROUGH COUNCIL | | Locality | TORFAEN | | Post town | Newport | | Postcode | NP4 0LS | | Country | Wales | | ITL 1 | TLL Wales | | ITL 2 | TLL5 South East Wales | | ITL 3 | TLL53 Gwent Valleys | | Local authority | Torfaen | | Electoral ward | Panteg | | Westminster constituency | Torfaen | | Delivery location | TLL16 Gwent Valleys | ## CPV Codes ### Divisions - 85 - Health and social work services ### Codes - 85320000 - Social services ## Release History - 1 Jun 2026 at 11:39 - Tender - UK4 - Tender Notice - https://www.find-tender.service.gov.uk/Notice/051355-2026 - 16 Sep 2025 at 14:24 - Planning - UK2 - Preliminary Market Engagement Notice - https://www.find-tender.service.gov.uk/Notice/057020-2025 ## Documents - https://www.find-tender.service.gov.uk/Notice/051355-2026 1st June 2026 - Tender notice on Find a Tender - https://www.find-tender.service.gov.uk/Notice/057020-2025 16th September 2025 - Preliminary market engagement notice on Find a Tender ## Notice URLs - http://www.torfaen.gov.uk - https://supplierlive.proactisp2p.com/Account/Login - https://www.legislation.gov.uk/ukpga/2023/54/contents ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-059b7c. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-059b7c.json.