---
title: "Case Management Software - Regulatory Services"
ocid: "ocds-h6vhtk-059c1f"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-059c1f"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-059c1f.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-059c1f.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "WEST NORTHAMPTONSHIRE COUNCIL"
published: "2025-09-17"
---

# Case Management Software - Regulatory Services

Buyer: WEST NORTHAMPTONSHIRE COUNCIL  
Current stage: Award  
OCID: ocds-h6vhtk-059c1f

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-059c1f)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-059c1f.json)

## Summary

West Northamptonshire Council has completed a procurement for "Case Management Software - Regulatory Services," focusing on renewing software support and maintenance for regulatory services and private sector housing. The project falls under the services industry category, specifically IT services including consulting, software development, Internet, and support. The procurement method was direct and classified as "below threshold - without competition." The award was made to CIVICA UK LIMITED, headquartered in London, and the contract was signed on 20th August 2025. The procurement cycle has reached the award stage, and the contract period is from 1st October 2025 until 31st March 2026, encompassing several UK regions including UKC, UKD, and UKI, among others.

This contract allows businesses specialising in IT services to engage in service provision for a sub-central government entity. The opportunity is particularly relevant to companies capable of delivering robust case management solutions and software maintenance services. Large-scale IT service providers, or those with experience managing similar public authority software solutions, would be well-suited to benefit from similar future procurements. Additionally, it presents an avenue for IT companies to strengthen their portfolios by working with public sector clients like West Northamptonshire Council.

## Notice

Renewal of software support & maintenance for 6 months for case management software used by Regulatory Services and Private Sector Housing. We own a perpetual licence.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/057288-2025 |
| Notice type | UK7 - Contract Details Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Direct |
| Procurement method details | Below threshold - without competition |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 17 Sep 2025 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 19 Aug 2025 |
| Contract period | 30 Sep 2025 - 31 Mar 2026 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £42,354 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | WEST NORTHAMPTONSHIRE COUNCIL |
| Locality | NORTHAMPTON |
| Post town | Northampton |
| Postcode | NN1 1ED |
| Country | England |
| ITL 1 | TLF East Midlands (England) |
| ITL 2 | TLF2 Leicestershire, Rutland and Northamptonshire |
| ITL 3 | TLF24 West Northamptonshire |
| Local authority | West Northamptonshire |
| Electoral ward | Castle |
| Westminster constituency | Northampton North |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | CIVICA |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 17 Sep 2025 at 11:19 - Award - UK7 - Contract Details Notice - https://www.find-tender.service.gov.uk/Notice/057288-2025

## Documents

- https://www.find-tender.service.gov.uk/Notice/057288-2025
  17th September 2025 - Contract details notice on Find a Tender

## Notice URLs

- https://www.civica.com/en-gb/
- https://www.legislation.gov.uk/ukpga/2023/54/contents

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-059c1f. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-059c1f.json.