---
title: "Water Voice- Flexible Quant and Qual services"
ocid: "ocds-h6vhtk-059c8a"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-059c8a"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-059c8a.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-059c8a.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "CONSUMER COUNCIL FOR WATER"
published: "2026-02-13"
---

# Water Voice- Flexible Quant and Qual services

Buyer: CONSUMER COUNCIL FOR WATER  
Current stage: Award  
OCID: ocds-h6vhtk-059c8a

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[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-059c8a.json)

## Summary

The Consumer Council for Water (CCW) has initiated and completed an open procurement process titled "Water Voice - Flexible Quant and Qual services," aimed at acquiring research services under a flexible call-off contract. The contract officially starts on the 27th February 2026 and is initially set for one year with the option to extend up to three further years. Located in Birmingham, CCW operates under the public authority central government classification. The procurement was conducted using an open procedure and falls under the industry category of market and economic research, including polling and statistics. The award was given to IMPACT RESEARCH LTD, and covers delivery across various regions in the United Kingdom, including UKC, UKD, UKE, UKF, UKG, UKH, UKI, UKJ, UKK, and UKL. The contract can extend yearly based on performance until the 27th November 2029.

This tender presents significant opportunities for SMEs, specifically those specialising in market research services, to engage in substantial projects across varied UK regions. With a project value exceeding £168,000 and flexible extension options, businesses can leverage ongoing opportunities to grow and build long-term relationships with a key public authority entity like CCW. Companies proficient in delivering quantitative and qualitative research services, holding relevant insurance covers, and capable of meeting technical criteria will find themselves well-positioned to compete for such contracts, promoting growth and expanding their market presence within the public sector landscape.

## Notice

CCW wishes to appoint a market research agency to provide research services for a flexible call-off contract, for one year with the option of extending to a maximum of three further years.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/013326-2026 |
| Notice type | UK7 - Contract Details Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | SME, VCSE |
| Awardee scale | SME |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 13 Feb 2026 |
| Submission deadline | 13 Oct 2025 |
| Future notice date | Not specified |
| Award date | 9 Nov 2025 |
| Contract period | 27 Feb 2026 - 24 Nov 2027 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £640,000 |
| Lots value | £640,000 |
| Awards value | £168,296 |
| Contracts value | £168,296 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | CONSUMER COUNCIL FOR WATER |
| Additional buyers | CCW |
| Locality | BIRMINGHAM |
| Post town | Birmingham |
| Postcode | B2 4BH |
| Country | England |
| ITL 1 | TLG West Midlands (England) |
| ITL 2 | TLG3 West Midlands |
| ITL 3 | TLG31 Birmingham |
| Local authority | Birmingham |
| Electoral ward | Ladywood |
| Westminster constituency | Birmingham Ladywood |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | IMPACT RESEARCH |

## CPV Codes

### Divisions

- 73 - Research and development services and related consultancy services
- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 73110000 - Research services
- 79300000 - Market and economic research; polling and statistics
- 79310000 - Market research services
- 79311000 - Survey services

## Release History

- 13 Feb 2026 at 11:28 - Award - UK7 - Contract Details Notice - https://www.find-tender.service.gov.uk/Notice/013326-2026
- 13 Feb 2026 at 10:17 - Award - UK6 - Contract Award Notice - https://www.find-tender.service.gov.uk/Notice/013265-2026
- 17 Sep 2025 at 15:07 - Tender - UK4 - Tender Notice - https://www.find-tender.service.gov.uk/Notice/057462-2025

## Documents

- https://www.find-tender.service.gov.uk/Notice/013326-2026
  13th February 2026 - Contract details notice on Find a Tender
- https://www.find-tender.service.gov.uk/Notice/013265-2026
  13th February 2026 - Contract award notice on Find a Tender
- https://www.find-tender.service.gov.uk/Notice/057462-2025
  17th September 2025 - Tender notice on Find a Tender

## Notice URLs

- http://www.ccw.org.uk
- http://www.impactmr.com
- https://public.bravosolution.co.uk
- https://www.legislation.gov.uk/ukpga/2023/54/contents

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-059c8a. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-059c8a.json.