---
title: "Internal Communications Software"
ocid: "ocds-h6vhtk-059d95"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-059d95"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-059d95.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-059d95.json"
source: "Find A Tender Service"
current_stage: "Tender"
buyer: "SOUTH WALES FIRE AND RESCUE SERVICE"
published: "2025-09-18"
---

# Internal Communications Software

Buyer: SOUTH WALES FIRE AND RESCUE SERVICE  
Current stage: Tender  
OCID: ocds-h6vhtk-059d95

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-059d95)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-059d95.json)

## Summary

The South Wales Fire and Rescue Service is currently in the tender stage of procurement for an "Internal Communications Software" project, aimed at improving internal communication and engagement across the organisation. This project falls under the industry category of communication software packages and is seeking delivery within the region of UKL2, United Kingdom. The tender process initiated on 18th September 2025, with a submission deadline set for 16th October 2025, 12:00 PM. The procurement method employed is an open competition, suitable for below-threshold procurement, and electronic submissions are allowed via the submission platform specified.

This tender presents significant growth opportunities for businesses specialising in software solutions, particularly those adept in developing communication platforms that enhance employee engagement and analytical capabilities. Companies that can offer user-friendly, innovative communication tools with robust tracking and analytic functions would be well-suited to compete for this contract. There is an emphasis on technical quality, social value, and competitive pricing, making it an attractive proposition for small and medium enterprises (SMEs) aiming to expand their public sector portfolio. Furthermore, the potential for contract renewal upon satisfactory performance offers additional long-term business opportunities.

## Notice

South Wales Fire and Rescue Service are seeking to introduce an internal corporate communications platform to enhance employee engagement, streamline messaging and provide data rich and useful analytics across the Service. The primary objectives of this ITQ are to: * Implement a centralised internal communications platform. * Improve employee engagement and reach across departments. * Enable content creation using templates for emails and PDFs. * Track and analyse communication metrics such as open rates, read time, device usage, and engagement levels.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/057873-2025 |
| Notice type | UK4 - Tender Notice |
| Procurement type | Standard |
| Procurement category | Goods |
| Procurement method | Open |
| Procurement method details | Below threshold - open competition |
| Tender suitability | SME |
| Awardee scale | Not specified |
| All stages | Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 18 Sep 2025 |
| Submission deadline | 16 Oct 2025 |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | 1 Dec 2025 - 30 Nov 2030 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £120,000 |
| Lots value | £120,000 |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Active |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | SOUTH WALES FIRE AND RESCUE SERVICE |
| Locality | LLANTRISANT |
| Post town | Cardiff |
| Postcode | CF72 8LX |
| Country | Wales |
| ITL 1 | TLL Wales |
| ITL 2 | TLL5 South East Wales |
| ITL 3 | TLL51 Central Valleys and Bridgend |
| Local authority | Rhondda Cynon Taf |
| Electoral ward | Llantrisant and Talbot Green |
| Westminster constituency | Pontypridd |
| Delivery location | TLL2 East Wales |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48510000 - Communication software package

## Release History

- 18 Sep 2025 at 15:54 - Tender - UK4 - Tender Notice - https://www.find-tender.service.gov.uk/Notice/057873-2025

## Documents

- https://www.find-tender.service.gov.uk/Notice/057873-2025
  18th September 2025 - Tender notice on Find a Tender
- https://www.sell2wales.gov.wales/Assets/NoticeBuilder_FileDownload.aspx?id=346350
  ITQ Part 1
- https://www.sell2wales.gov.wales/Assets/NoticeBuilder_FileDownload.aspx?id=346351
  ITQ Part 2
- https://www.sell2wales.gov.wales/Assets/NoticeBuilder_FileDownload.aspx?id=346352
  Appendix 1 - Business Continuity
- https://www.sell2wales.gov.wales/Assets/NoticeBuilder_FileDownload.aspx?id=346353
  Appendix 2 - Terms and Conditions

## Notice URLs

- https://www.legislation.gov.uk/ukpga/2023/54/contents
- https://www.southwales-fire.gov.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-059d95. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-059d95.json.