---
title: "Carers Support Service (North East Lincolnshire)"
ocid: "ocds-h6vhtk-059d9a"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-059d9a"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-059d9a.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-059d9a.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "NHS HUMBER AND NORTH YORKSHIRE INTEGRATED CARE BOARD"
published: "2026-03-26"
---

# Carers Support Service (North East Lincolnshire)

Buyer: NHS HUMBER AND NORTH YORKSHIRE INTEGRATED CARE BOARD  
Current stage: Award  
OCID: ocds-h6vhtk-059d9a

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## Summary

The NHS Humber and North Yorkshire Integrated Care Board has concluded an open procurement process under The Procurement Act 2023, awarding a contract to Carers' Support Centre for the Carers Support Service in North East Lincolnshire. The service, designed under an open procedure, promotes the mental, physical, and emotional wellbeing of carers, focusing on inclusivity and cultural sensitivity. This comprehensive service will establish a central hub in Grimsby, supported by local spokes, and is targeted to register at least 800 new carers annually. The contract is valued at £3,261,692 and will commence on 1st April 2026, running through until 31st March 2031, with an option to extend for an additional two years pending agreement.

This tender provides a robust opportunity for businesses involved in social work, health, and community services to engage in supporting carers' welfare. It is particularly suited for large-scale organisations equipped to deliver a wide range of services—including casework, advocacy, and training—while ensuring flexibility for carers' unique circumstances, such as employment commitments or mobility challenges. Businesses focusing on social innovation, counselling, and holistic therapies stand to benefit from the service's wide-ranging support objectives. The contract also holds significant potential for companies looking to collaborate on implementing regional strategies and enhancing overall community health outcomes in the United Kingdom.

## Notice

NHS Humber and North Yorkshire ICB has entered a contract with Carers Support Centre for the Carers Support Service in North East Lincolnshire (NEL) following an open procedure under The Procurement Act 2023. The Carers' Support Service in NEL is designed to promote, support and improve the mental, physical and emotional wellbeing of all carers. Its aim is to ensure carers can continue in their caring role where this is their choice, while also maintaining their own health, independence and life opportunities such as work, training, education, leisure and social interaction. The service will be person-centred, culturally sensitive and inclusive, with carers actively involved in shaping decisions and influencing delivery. It will proactively identify carers of all ages, including hidden carers, and provide accessible support through a central hub in Grimsby and a network of local spokes in community venues. Carers will be encouraged to register with the service, with a target of at least 800 new registrations each year, and will be able to access advice, information, signposting and referrals, including to carers' needs assessments where appropriate. Support will be wide-ranging and responsive to individual needs. This includes casework, emotional and practical support, counselling, befriending, hospital liaison, advocacy, and specialist advice on benefits and carers' rights. Carers will also have access to training opportunities, peer support groups, holistic therapies, outings and activities to promote social interaction and wellbeing, as well as a carers' innovation fund to address unmet needs. Provision will be flexible to ensure accessibility for carers in different circumstances, such as those in work or with mobility challenges. Young carers will be identified, offered information and advice, and referred into specialist services for proportionate assessment and ongoing support. The service will also support smooth transition from young to adult caring, with activities and resources tailored to the needs of young adult carers. In addition, the service will help carers access or sustain education, training and employment, while working with employers and providers to increase awareness and support. It will also take a lead role in delivering the North East Lincolnshire Carers' Strategy, working in partnership with statutory, voluntary, community and independent sector organisations. This will include active participation in strategic boards and partnership groups, awareness raising with professionals and communities, and ensuring that carers' voices are heard through forums, consultations and feedback events. Governance and accountability will be maintained through robust performance management and regular reporting, effective use of charitable funds and grants, and transparent management of local strategy delivery funds. In this way, the Carers' Support Service will provide a comprehensive and accessible offer that recognises carers' rights, responds to individual and collective needs, reduces isolation, and ensures carers are supported both in their caring role and in achieving a life of their own.

### Lot Information

Lot 1

Renewal: Contract contains an option to extend by 2 years.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/027682-2026 |
| Notice type | UK7 - Contract Details Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | SME, VCSE |
| Awardee scale | Large |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 26 Mar 2026 |
| Submission deadline | 28 Oct 2025 |
| Future notice date | Not specified |
| Award date | 4 Dec 2025 |
| Contract period | 31 Mar 2026 - 31 Mar 2031 |
| Recurrence | 2032-09-13 |

## Values

| Field | Value |
| --- | --- |
| Tender value | £3,261,692 |
| Lots value | £3,261,692 |
| Awards value | £3,261,692 |
| Contracts value | £3,261,692 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NHS HUMBER AND NORTH YORKSHIRE INTEGRATED CARE BOARD |
| Locality | EAST RIDING OF YORKSHIRE |
| Post town | Hull |
| Postcode | HU10 6DT |
| Country | England |
| ITL 1 | TLE Yorkshire and The Humber |
| ITL 2 | TLE1 East Yorkshire and Northern Lincolnshire |
| ITL 3 | TLE12 East Riding of Yorkshire |
| Local authority | East Riding of Yorkshire |
| Electoral ward | Willerby and Kirk Ella |
| Westminster constituency | Kingston upon Hull West and Haltemprice |
| Delivery location | TLE13 North and North East Lincolnshire |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | CARERS' SUPPORT CENTRE |

## CPV Codes

### Divisions

- 85 - Health and social work services

### Codes

- 85300000 - Social work and related services

## Release History

- 26 Mar 2026 at 09:37 - Award - UK7 - Contract Details Notice - https://www.find-tender.service.gov.uk/Notice/027682-2026
- 4 Dec 2025 at 17:38 - Award - UK6 - Contract Award Notice - https://www.find-tender.service.gov.uk/Notice/079935-2025
- 26 Sep 2025 at 10:57 - TenderUpdate - UK4 - Tender Notice - https://www.find-tender.service.gov.uk/Notice/060095-2025
- 18 Sep 2025 at 16:09 - Tender - UK4 - Tender Notice - https://www.find-tender.service.gov.uk/Notice/057884-2025

## Documents

- https://www.find-tender.service.gov.uk/Notice/027682-2026
  26th March 2026 - Contract details notice on Find a Tender
- https://www.find-tender.service.gov.uk/Notice/079935-2025
  4th December 2025 - Contract award notice on Find a Tender
- https://www.find-tender.service.gov.uk/Notice/060095-2025
  26th September 2025 - Tender notice on Find a Tender
- https://www.find-tender.service.gov.uk/Notice/057884-2025
  18th September 2025 - Tender notice on Find a Tender
- https://atamis-1928.my.site.com/login
  The procurement documents are available for unrestricted and full direct access, free of charge, at https://atamis-1928.my.site.com/login Additional information can be obtained from the above-mentioned address Tenders or requests to participate must be submitted electronically via https://atamis-1928.my.site.com/login

## Notice URLs

- http://www.carerssupportcentre.com
- https://www.legislation.gov.uk/ukpga/2023/54/contents

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-059d9a. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-059d9a.json.
