---
title: "MBC000588 - Managed Support Desk Services"
ocid: "ocds-h6vhtk-059e5b"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-059e5b"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-059e5b.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-059e5b.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "MIDDLESBROUGH COUNCIL"
published: "2025-09-19"
---

# MBC000588 - Managed Support Desk Services

Buyer: MIDDLESBROUGH COUNCIL  
Current stage: Award  
OCID: ocds-h6vhtk-059e5b

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-059e5b)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-059e5b.json)

## Summary

Middlesbrough Council has concluded the award stage for the procurement of "MBC000588 - Managed Support Desk Services". This contract primarily involves IT services, including consulting, software development, and support. The procurement, governed by UK legislation (2023/54), took place without competition under a direct method since it was below the threshold. The services are provided at the Middlesbrough location (UKC12 region), with the contract awarded on a complete status as of 19th September 2025. The contract, running from 1st August 2025 to 31st July 2026, has a total value of £42,586.24.

This tender creates significant opportunities for businesses, particularly those specialising in IT services, to engage with a public authority such as a sub-central government. Companies with expertise in managing support desk services and 24x7 Network Operations Centre support would find this process appealing. Large-scale IT service providers or firms looking to expand their scope within government contracts would be well-suited to compete in such direct procurement opportunities. Moreover, this engagement can foster the establishment of long-term partnerships with local councils, enhancing business growth and visibility within the public sector market.

## Notice

Managed Support Desk Services - Fournet Managed Service 24x7 NOC Support

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/058218-2025 |
| Notice type | UK7 - Contract Details Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Direct |
| Procurement method details | Below threshold - without competition |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 19 Sep 2025 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 31 Jul 2025 |
| Contract period | 31 Jul 2025 - 31 Jul 2026 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £42,586 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | MIDDLESBROUGH COUNCIL |
| Locality | MIDDLESBROUGH |
| Post town | Cleveland |
| Postcode | TS1 9FT |
| Country | England |
| ITL 1 | TLC North East (England) |
| ITL 2 | TLC3 Tees Valley |
| ITL 3 | TLC32 South Teesside |
| Local authority | Middlesbrough |
| Electoral ward | Newport |
| Westminster constituency | Middlesbrough and Thornaby East |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | WCL (UK |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 19 Sep 2025 at 14:47 - Award - UK7 - Contract Details Notice - https://www.find-tender.service.gov.uk/Notice/058218-2025

## Documents

- https://www.find-tender.service.gov.uk/Notice/058218-2025
  19th September 2025 - Contract details notice on Find a Tender

## Notice URLs

- http://www.everythingict.org
- http://www.middlesbrough.gov.uk
- https://www.legislation.gov.uk/ukpga/2023/54/contents

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-059e5b. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-059e5b.json.