---
title: "Crisis Cafe"
ocid: "ocds-h6vhtk-059e62"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-059e62"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-059e62.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-059e62.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "CHESHIRE AND WIRRAL PARTNERSHIP NHS FOUNDATION TRUST"
published: "2025-10-02"
---

# Crisis Cafe

Buyer: CHESHIRE AND WIRRAL PARTNERSHIP NHS FOUNDATION TRUST  
Current stage: Award  
OCID: ocds-h6vhtk-059e62

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-059e62)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-059e62.json)

## Summary

The public procurement process under the "Crisis Cafe" contract involves the Cheshire and Wirral Partnership NHS Foundation Trust as the buyer. This process is focused on the health services industry, specifically designed to support community members in crisis within the UKD63 region, centred around Chester. The procurement aims to extend an existing contract to offer consistent service provision through 31st March 2026. The procurement stage is currently in the award phase, with a contract value of £143,357. The process has utilised a limited procurement method, specifically awarding without prior publication of a call for competition, to ensure continuity of essential mental health support services until a competitive process can be thoroughly conducted by early 2026.

This tender presents significant growth opportunities for businesses proficient in health services, particularly those capable of providing continuous, emotionally supportive, and crisis-intervention environments. Companies that can foster strong relationships with stakeholders and maintain high-quality health service standards will find this contract appealing. Moreover, entities experienced in operating within the public health sector, specifically under newer procurement regulations like the Health Care Services (Provider Selection Regime) Regulations 2023, would be exceptionally well-suited to compete for such contracts. The opportunity to work closely with NHS Trusts also allows businesses to contribute to enhancing community health, particularly in mental health sectors, which can lead to broader opportunities within the public health service space.

## Notice

The East Crisis Cafes are established within the East locality. They are a familiar resource for communities to access and are meeting the requirements of the contract in terms of agreed performance within the financial envelope. It has been agreed to extend the current contract until 31st March 2026 in order for a competitive procurement process to take place. Due to lack of resource in teams this was not achieved previously but the planning process has commenced in readiness for 1st April 2026.

### Lot Information

Lot 1

The Trust recommendation is that the contract with the provider is extended as all outcomes and contractual obligations are currently being met and achieved. The provider has established and is maintaining positive relationships with stakeholders and other providers of mental health care. This includes the Trust First Response teams such as Home Treatment Team, and Crisis Line who regularly refer patients to the service. The service is open 7 days a week from 1pm to 10pm and provides a safe, welcoming and comfortable space away from a clinical environment for people in crisis, and those seeking to prevent the onset of a crisis. The team provide emotional support, practical advice, devise safety plans and offer signposting to patients. The cafe is viewed by professionals and public as a core part of the health and care service offer. A break in this service offer would be detrimental to the hundreds of patients who use this service every month. It is recommended this contract is extended until the competitive process is actioned by the end of this year. In parallel a competitive procurement exercise will begin. 01/10/2025-31/03/2026 at PS143,357

### Procurement Information

This is a Provider Selection Regime (PSR) confirmation of contract award notice. This contract has been awarded under the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the PA2023 do not apply to this award. This contract has now been formally awarded using direct award process C 01/10/2025-31/03/2026 at PS143,357

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/061574-2025 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Limited |
| Procurement method details | Award procedure without prior publication of a call for competition |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 2 Oct 2025 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 18 Sep 2025 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £286,814 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | CHESHIRE AND WIRRAL PARTNERSHIP NHS FOUNDATION TRUST |
| Locality | CHESTER |
| Post town | Chester |
| Postcode | CH2 1BQ |
| Country | England |
| ITL 1 | TLD North West (England) |
| ITL 2 | TLD6 Cheshire |
| ITL 3 | TLD63 Cheshire West and Chester |
| Local authority | Cheshire West and Chester |
| Electoral ward | Upton |
| Westminster constituency | Chester North and Neston |
| Delivery location | TLC North East (England), TLD North West (England), TLE Yorkshire and The Humber, TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLI London, TLJ South East (England), TLK South West (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | INDEPENDENCE SUPPORT |

## CPV Codes

### Divisions

- 85 - Health and social work services

### Codes

- 85100000 - Health services

## Release History

- 2 Oct 2025 at 09:25 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/061574-2025
- 19 Sep 2025 at 15:03 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/058228-2025

## Notice URLs

- http://www.cwp.nhs.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-059e62. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-059e62.json.