---
title: "Customer Research"
ocid: "ocds-h6vhtk-059ef2"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-059ef2"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-059ef2.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-059ef2.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "POST OFFICE LIMITED"
published: "2025-09-22"
---

# Customer Research

Buyer: POST OFFICE LIMITED  
Current stage: Award  
OCID: ocds-h6vhtk-059ef2

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## Summary

The procurement process titled "Customer Research" was conducted by Post Office Limited, a public law body based in London, United Kingdom. This tender falls under the industry category of market research services (CPV 79310000) and was carried out using a limited procurement method, specifically through the CCS Framework RM6126 Research and Insights. The process involved an award procedure without prior publication of a call for competition and was covered by the Government Procurement Agreement (GPA). The procurement stage has been completed as of 22nd September 2025, with the contract being signed on 9th September 2025. The location for this procurement activity is the UK.

This tender provides significant opportunities for businesses specialising in market research services, particularly those adept at working within the CCS framework. The contract, valued at £640,000, offers growth potential for SMEs like Quadrangle Research Group Limited, which was awarded the contract. Given the potential for optional extensions, businesses with the capability to provide competitive pricing and comprehensive market research services stand to benefit considerably from such projects. Additionally, companies that have experience navigating procurement processes that do not require prior publication on Contracts Finder may find themselves particularly well-suited to compete in similar future tenders.

## Notice

Customer Research via CCS Framework RM6126 Research and Insights

### Lot Information

Lot 1

A tender was completed using the suppliers from a search using the filters on the RM6126 Research and Insights. Customer Research services

Options: optional 2 x 12 month extensions

### Procurement Information

The procurement was done via the CCS framework in place under RM6126. Suppliers were selected using the Research and Insights DPS, the requirement to publish an opportunity notice on Contracts Finder does not apply to that procurement.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/058463-2025 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Limited |
| Procurement method details | Award procedure without prior publication of a call for competition |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 22 Sep 2025 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 8 Sep 2025 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £640,000 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | POST OFFICE LIMITED |
| Locality | LONDON |
| Post town | Central London |
| Postcode | EC2V 7ER |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI35 Westminster and City of London |
| Local authority | City of London |
| Electoral ward | Bassishaw |
| Westminster constituency | Cities of London and Westminster |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | QUADRANGLE RESEARCH GROUP |

## CPV Codes

### Divisions

- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 79310000 - Market research services

## Release History

- 22 Sep 2025 at 11:27 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/058463-2025

## Notice URLs

- https://www.postoffice.co.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-059ef2. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-059ef2.json.