---
title: "Provision of Washroom Services - Call off from ESPO Framework"
ocid: "ocds-h6vhtk-059f0f"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-059f0f"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-059f0f.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-059f0f.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "DURHAM COUNTY COUNCIL"
published: "2025-09-22"
---

# Provision of Washroom Services - Call off from ESPO Framework

Buyer: DURHAM COUNTY COUNCIL  
Current stage: Award  
OCID: ocds-h6vhtk-059f0f

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## Summary

Durham County Council has completed a procurement process for the provision of washroom services, tendered under the ESPO Framework. The procurement, identified by the title "Provision of Washroom Services - Call off from ESPO Framework," falls under the cleaning and sanitation services category and is focused on regional delivery in the UKC14 region. Notably, this agreement replaces previous services following the takeover of Citron by Personnel Hygiene Services Limited (PHS). The award was officially made on 12th September 2025, following a limited procurement method without prior publication, as the process was deemed outside the application scope of the directive. The tender has concluded with the contract awarded to Personnel Hygiene Services Limited.

This procurement presents business growth opportunities, particularly for large-scale suppliers specialised in sanitation and hygiene services who can offer a comprehensive range of products and solutions. The nature of the contract, being a direct award call-off from a framework agreement, suggests an environment favouring businesses with proven capabilities in similar frameworks, or those capable of forming consortiums to meet regional needs. Companies with experience in providing hand dryers, sanitary waste management, and soap dispensers, amongst other related services, would be well-suited to compete in future tenders of this nature by aligning with strategic frameworks like ESPO.

## Notice

Provision of washroom services including hand dryers, sanitary waste, nappy and incontinence waste, medical and sharps waste and soap dispensers. New contract under ESPO Framework following the takeover of Citron by PHS, which replaces all previous agreements.

### Lot Information

Lot 1

Provision of washroom services including hand dryers, sanitary waste, nappy and incontinence waste, medical and sharps waste and soap dispensers. New contract under ESPO Framework following the takeover of Citron by PHS, which replaces all previous agreements. Contract call off is able to be utilised by Durham County Council and all partners with a Procurement SLA.

### Procurement Information

Call off from ESPO Framework Agreement (reference 239_24).

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/058497-2025 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Limited |
| Procurement method details | Award procedure without prior publication of a call for competition |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 22 Sep 2025 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 11 Sep 2025 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | DURHAM COUNTY COUNCIL |
| Locality | DURHAM |
| Post town | Durham |
| Postcode | DH1 5WB |
| Country | England |
| ITL 1 | TLC North East (England) |
| ITL 2 | TLC4 Northumberland, Durham and Tyne & Wear |
| ITL 3 | TLC41 Durham |
| Local authority | County Durham |
| Electoral ward | Framwellgate and Newton Hall |
| Westminster constituency | City of Durham |
| Delivery location | TLC14 Durham |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | PERSONNEL HYGIENE SERVICES |

## CPV Codes

### Divisions

- 90 - Sewage, refuse, cleaning and environmental services

### Codes

- 90900000 - Cleaning and sanitation services

## Release History

- 22 Sep 2025 at 12:30 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/058497-2025

## Notice URLs

- http://www.durham.gov.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-059f0f. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-059f0f.json.