---
title: "All-Age Technology Enabled Care Service"
ocid: "ocds-h6vhtk-059f4e"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-059f4e"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-059f4e.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-059f4e.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "LONDON BOROUGH OF BARKING AND DAGENHAM"
published: "2026-05-08"
---

# All-Age Technology Enabled Care Service

Buyer: LONDON BOROUGH OF BARKING AND DAGENHAM  
Current stage: Award  
OCID: ocds-h6vhtk-059f4e

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## Summary

The London Borough of Barking and Dagenham has successfully awarded the "All-Age Technology Enabled Care Service" contract, intended to support residents' health, wellbeing, and social care needs through a hybrid model across two lots. The procurement was conducted using an open procedure under the light-touch regime, with the contract awarded on 1st May 2026, pending finalisation. The procurement process involved the acceptance of bids until January 2026, with the contract period slated to begin on 3rd August 2026 and potentially extend until August 2031. This project operates within the services industry category and will be delivered in Barking, UK. The buyer, the London Borough of Barking and Dagenham, will oversee implementations, supported by Alcove Ltd and Care City Innovation C.I.C as suppliers.

This tender presents substantial business growth opportunities for companies specializing in technology-enabled care services, telecommunications equipment, IT services, and social work-related services. By engaging in this procurement, businesses can expand their market presence in public sector contracts, particularly if they can deliver high standards, innovative solutions, and continuous improvements. Companies well-suited to compete should be equipped to handle comprehensive service delivery including installation, monitoring, and innovative management strategies, and are encouraged to leverage the tender's open procedure for fair and transparent competition.

## Notice

The London Borough of Barking and Dagenham is commissioned an all-age Technology Enabled Care service to support residents' health, wellbeing and social care needs. The service will be delivered via a hybrid model across two Lots and will be provided by organisations that share our values and are committed to high standards, innovation and continuous improvement. Our vision is to give residents choice and control, keeping people safe and well at home for as long as possible. TEC should help residents maintain their independence, quality of life and connection to their communities, and be a routine part of how social care support is planned and delivered

### Lot Information

Core Service Provision & Innovation

Renewal: If both parties are content the contract can be extended by 2 (two) 12 (twelve) month periods for a total contract period of 5 (five) years in total.

Change Management & Innovation

Renewal: If both parties are content the contract can be extended by 18 (Eighteen) months for a total contract period of 3 (Three) years in total.

### Planning Information

Date: Thursday 6th November 2025
Time: 15:00-16:30
Format: Virtual (MS Teams - joining details issued to registered attendees)
Invite brief:
We are pleased to invite you to the second pre-market engagement session for the upcoming reprocurement of the Care Technology Service, with a specific focus on Lot 2: Change Management and Innovation Partner.
This session will build on the insights and feedback gathered during our initial engagement, and will delve deeper into the role of the Strategic Transformation Partner. We aim to further explore how this partnership can support innovation, drive meaningful change, and deliver improved outcomes across the care technology landscape.
Your continued input is invaluable in shaping a service that is both forward-thinking and responsive to the needs of our communities. We look forward to your participation and contributions.
How to register
Please register one or two attendees per organisation by Monday 1st November 2025 via:
• Email: Lloyd.hunt@lbbd.gov.uk
(subject: PME - All-Age Care Technology - Registration)
Include: organisation name, contact details, Lot(s) of interest, intended delivery model (single supplier / consortium / Lot-specific), and any accessibility requirements.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/042484-2026 |
| Notice type | UK6 - Contract Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | SME, VCSE |
| Awardee scale | Large |
| All stages | Planning, Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 8 May 2026 |
| Submission deadline | 23 Jan 2026 |
| Future notice date | 6 Nov 2025 |
| Award date | 30 Apr 2026 |
| Contract period | 2 Aug 2026 - 2 Aug 2029 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £11,735,000 |
| Lots value | £11,735,000 |
| Awards value | £4,003,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Pending |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | LONDON BOROUGH OF BARKING AND DAGENHAM |
| Locality | BARKING |
| Post town | Ilford |
| Postcode | IG11 7LU |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI5 Outer London - East and North East |
| ITL 3 | TLI52 Barking & Dagenham and Havering |
| Local authority | Barking and Dagenham |
| Electoral ward | Abbey |
| Westminster constituency | Barking |
| Delivery location | TLI52 Barking & Dagenham and Havering |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 2 |
| Supplier names | ALCOVE; CARE CITY INNOVATION |

## CPV Codes

### Divisions

- 32 - Radio, television, communication, telecommunication and related equipment
- 51 - Installation services (except software)
- 72 - IT services: consulting, software development, Internet and support
- 85 - Health and social work services

### Codes

- 32500000 - Telecommunications equipment and supplies
- 51000000 - Installation services (except software)
- 72000000 - IT services: consulting, software development, Internet and support
- 72220000 - Systems and technical consultancy services
- 72222000 - Information systems or technology strategic review and planning services
- 72224100 - System implementation planning services
- 85300000 - Social work and related services

## Release History

- 8 May 2026 at 11:58 - Award - UK6 - Contract Award Notice - https://www.find-tender.service.gov.uk/Notice/042484-2026
- 17 Dec 2025 at 16:16 - Tender - UK4 - Tender Notice - https://www.find-tender.service.gov.uk/Notice/084030-2025
- 22 Oct 2025 at 11:07 - PlanningUpdate - UK2 - Preliminary Market Engagement Notice - https://www.find-tender.service.gov.uk/Notice/067433-2025
- 22 Oct 2025 at 11:05 - PlanningUpdate - UK2 - Preliminary Market Engagement Notice - https://www.find-tender.service.gov.uk/Notice/067423-2025
- 20 Oct 2025 at 14:47 - Planning - UK2 - Preliminary Market Engagement Notice - https://www.find-tender.service.gov.uk/Notice/066805-2025
- 23 Sep 2025 at 09:04 - PlanningUpdate - UK2 - Preliminary Market Engagement Notice - https://www.find-tender.service.gov.uk/Notice/058766-2025
- 22 Sep 2025 at 14:30 - Planning - UK2 - Preliminary Market Engagement Notice - https://www.find-tender.service.gov.uk/Notice/058593-2025

## Documents

- https://www.find-tender.service.gov.uk/Notice/042484-2026
  8th May 2026 - Contract award notice on Find a Tender
- https://www.find-tender.service.gov.uk/Notice/084030-2025
  17th December 2025 - Tender notice on Find a Tender
- https://www.find-tender.service.gov.uk/Notice/067433-2025
  22nd October 2025 - Preliminary market engagement notice on Find a Tender
- https://www.find-tender.service.gov.uk/Notice/067423-2025
  22nd October 2025 - Preliminary market engagement notice on Find a Tender
- https://www.find-tender.service.gov.uk/Notice/066805-2025
  20th October 2025 - Preliminary market engagement notice on Find a Tender
- https://www.find-tender.service.gov.uk/Notice/058766-2025
  23rd September 2025 - Preliminary market engagement notice on Find a Tender
- https://www.find-tender.service.gov.uk/Notice/058593-2025
  22nd September 2025 - Preliminary market engagement notice on Find a Tender

## Notice URLs

- http://www.lbbd.gov.uk
- https://lbbd.bravosolution.co.uk/
- https://www.legislation.gov.uk/ukpga/2023/54/contents

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-059f4e. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-059f4e.json.