---
title: "002138 - Interactive Customer Map - Clean and Green"
ocid: "ocds-h6vhtk-05a023"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-05a023"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-05a023.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-05a023.json"
source: "Find A Tender Service"
current_stage: "Planning"
buyer: "DURHAM COUNTY COUNCIL"
published: "2025-09-23"
---

# 002138 - Interactive Customer Map - Clean and Green

Buyer: DURHAM COUNTY COUNCIL  
Current stage: Planning  
OCID: ocds-h6vhtk-05a023

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[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-05a023.json)

## Summary

Durham County Council is currently in the planning stage of a public procurement process for an Interactive Customer Map under the project title "002138 - Interactive Customer Map - Clean and Green." This tender falls within the IT services category, including consulting, software development, Internet and support, and is relevant for projects in the UK region, specifically Durham. The procurement is expected to support a more interactive and transparent engagement with residents, showcasing public land, facilities, and maintenance schedules. An important date to note is 21st October 2025, which is the deadline for the preliminary market engagement, conducted via the OPEN E-tendering portal.

This procurement presents significant opportunities for businesses specialising in IT services, particularly those with capabilities in developing interactive and user-friendly online platforms. Small and medium-sized enterprises (SMEs) and voluntary, community and social enterprises (VCSEs) are explicitly noted as suitable candidates, given the procurement's open and inclusive nature. As the tender is primarily aimed at improving the council’s responsiveness and transparency, businesses that can offer innovative solutions for public engagement and service management could greatly benefit from participating in this process.

## Notice

A map view for customers who log an issue online. A map on our website will show open or recently closed requests with council owned land, flowerbeds, open spaces and trees that we're responsible for. Our assets will be shown on the map; public bins, benches, roads and footpaths. We can also show maintenance schedules against our land and assets. By informing and engaging with customers it will reduce requests being raised for jobs that we already know about. Any updates to a case will be visible to everyone who checks their local area on the map. This will promote Clean and Green as a proactive service by being more proactive and transparent with our residents. The back end part of they system will provide work queue management for Team Leaders and mobile working for their operatives.

### Planning Information

Conducted on the OPEN E-tendering portal:
Registration at - https://www.open-uk.org/
Project Title: 002138 - Interactive Customer Map - Clean and Green, OPEN20251224

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/058897-2025 |
| Notice type | UK2 - Preliminary Market Engagement Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Not Specified |
| Procurement method details | Not specified |
| Tender suitability | SME, VCSE |
| Awardee scale | Not specified |
| All stages | Planning |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 23 Sep 2025 |
| Submission deadline | Not specified |
| Future notice date | 21 Oct 2025 |
| Award date | Not specified |
| Contract period | 31 Mar 2026 - 31 Mar 2030 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Planning |
| Lots status | Planning |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | DURHAM COUNTY COUNCIL |
| Locality | DURHAM |
| Post town | Durham |
| Postcode | DH1 5WB |
| Country | England |
| ITL 1 | TLC North East (England) |
| ITL 2 | TLC4 Northumberland, Durham and Tyne & Wear |
| ITL 3 | TLC41 Durham |
| Local authority | County Durham |
| Electoral ward | Framwellgate and Newton Hall |
| Westminster constituency | City of Durham |
| Delivery location | TLC North East (England) |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 23 Sep 2025 at 12:33 - Planning - UK2 - Preliminary Market Engagement Notice - https://www.find-tender.service.gov.uk/Notice/058897-2025

## Documents

- https://www.find-tender.service.gov.uk/Notice/058897-2025
  23rd September 2025 - Preliminary market engagement notice on Find a Tender

## Notice URLs

- http://www.durham.gov.uk/
- https://www.legislation.gov.uk/ukpga/2023/54/contents
- https://www.open-uk.org/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-05a023. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-05a023.json.