--- title: "Provision of Wayfinding and Information Solution for Blind and Partially Sighted Passengers" ocid: "ocds-h6vhtk-05a06d" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-05a06d" markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-05a06d.md" json_url: "https://d3tenders.com/contract/ocds-h6vhtk-05a06d.json" source: "Find A Tender Service" current_stage: "Tender" buyer: "CALMAC FERRIES LIMITED" published: "2025-09-23" --- # Provision of Wayfinding and Information Solution for Blind and Partially Sighted Passengers Buyer: CALMAC FERRIES LIMITED Current stage: Tender OCID: ocds-h6vhtk-05a06d [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-05a06d) [Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-05a06d.json) ## Summary CalMac Ferries Limited is conducting a procurement process for the "Provision of Wayfinding and Information Solution for Blind and Partially Sighted Passengers" using an open tender procedure. The initiative seeks a qualified supplier to implement a smartphone-based visual tagging solution at Troon Ferry Terminal, with the potential for expansion to other locations within the CFL network. The procurement categorised under the navigation services industry, aims to enhance accessibility for blind and partially sighted passengers by providing real-time information in 36 languages. This tender is in the active stage, with key deadlines including the tender period closure on 28th October 2025, and an initial execution phase of 12 months commencing shortly after. This tender represents an opportunity for businesses specialising in navigation services, particularly those with expertise in digital and accessibility solutions, to secure a long-term framework agreement lasting up to 60 months. The award will be based on quality (60%) and price (40%) criteria, making it ideal for companies that can deliver high-quality technical solutions at competitive prices. Businesses with strong economic stability, as evidenced by specific financial ratios, are well-suited to participate. This opportunity supports business growth by allowing the successful tenderer to establish or expand their footprint within the public transport sector in the UK, potentially accessing further opportunities across the CFL network. ## Notice CFL is seeking a qualified Supplier to deliver a pilot deployment of a smartphone based visual tagging solution designed to support blind and partially sighted passengers. This solution will enhance CFL's wayfinding and will have access to real-time information, which will also convert to 36 languages. This pilot system will run for an initial 12-months at CFL's Troon Ferry Terminal. After which, if successful, the Supplier will be awarded the remaining 48-months of the Framework which will cover several other locations throughout the CFL network. ### Lot Information Lot 1 CFL is seeking a qualified Supplier to deliver a pilot deployment of a smartphone based visual tagging solution designed to support blind and partially sighted passengers. This solution will enhance CFL's wayfinding and will have access to real-time information, which will also convert to 36 languages. This pilot system will run for an initial 12-months at CFL's Troon Ferry Terminal. After which, if successful, the Supplier will be awarded the remaining 48-months of the Framework which will cover several other locations throughout the CFL network. Renewal: Thereafter, the Framework prices for the listed items shall remain fixed for an initial period of 12-months. Upon successful completion of this period, the Contractor may be awarded the remaining 48-months of the Agreement, which shall be divided into two extension options of 24-months each. Both extension periods must also be based on fixed prices. ## Key Details | Field | Value | | --- | --- | | Publication source | Find A Tender Service | | Latest notice | https://www.find-tender.service.gov.uk/Notice/059001-2025 | | Notice type | Tender Notice | | Procurement type | Framework | | Procurement category | Services | | Procurement method | Open | | Procurement method details | Open procedure | | Tender suitability | Not specified | | Awardee scale | Not specified | | All stages | Tender | ## Dates | Field | Value | | --- | --- | | Publication date | 23 Sep 2025 | | Submission deadline | 28 Oct 2025 | | Future notice date | Not specified | | Award date | Not specified | | Contract period | Not specified | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | Not specified | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Active | | Lots status | Active | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | CALMAC FERRIES LIMITED | | Locality | GOUROCK | | Post town | Paisley | | Postcode | PA19 1QP | | Country | Scotland | | ITL 1 | TLM Scotland | | ITL 2 | TLM3 West Central Scotland | | ITL 3 | TLM33 Inverclyde, East Renfrewshire, and Renfrewshire | | Local authority | Inverclyde | | Electoral ward | Inverclyde West | | Westminster constituency | Inverclyde and Renfrewshire West | | Delivery location | TLM Scotland | ## CPV Codes ### Divisions - 63 - Supporting and auxiliary transport services; travel agencies services ### Codes - 63724000 - Navigation services ## Release History - 23 Sep 2025 at 15:06 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/059001-2025 ## Notice URLs - http://www.calmac.co.uk - http://www.publiccontractsscotland.gov.uk/info/InfoCentre.aspx?ID=2343 - https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000811037 - https://www.publiccontractsscotland.gov.uk/search/Search_AuthProfile.aspx?ID=AA10923 - https://www.publictendersscotland.publiccontractsscotland.gov.uk ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-05a06d. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-05a06d.json.