---
title: "Civica Income Management System"
ocid: "ocds-h6vhtk-05a11c"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-05a11c"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-05a11c.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-05a11c.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "LONDON BOROUGH OF NEWHAM"
published: "2025-09-24"
---

# Civica Income Management System

Buyer: LONDON BOROUGH OF NEWHAM  
Current stage: Award  
OCID: ocds-h6vhtk-05a11c

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## Summary

The London Borough of Newham has completed a procurement process to secure a Civica Income Management System, which falls under the IT services industry category. The tender process was conducted under a limited procurement method, specifically an award procedure without prior publication of a call for competition, as it was outside the scope of the directive. The system will support the council's revenue collection via digital platforms and ensure correct income recognition. The procurement was awarded to Civica, with a contract signed on 29th August 2025 for a value of £415,971. The primary delivery address is in the UKI41 region, which correlates to the Greater London area.

This procurement presents opportunities for businesses involved in IT services, particularly those specialising in financial analysis and accounting software packages. Companies like Civica, categorised as SMEs, could find such contracts beneficial for growth, potentially enhancing their reputation and expanding client portfolios. Businesses that can provide high-quality IT systems with an emphasis on consulting, software development, internet, and support services, may compete effectively in similar tenders. These opportunities can help businesses build credibility in working with regional authorities such as the London Borough of Newham and similar entities.

## Notice

An Income Management System is used by the Council to collect revenue via the Council's website and phone and enables the correct recognition of income to the relevant business area/account.

### Lot Information

Lot 1

An Income Management System is used by the Council to collect revenue via the Council's website and phone and enables the correct recognition of income to the relevant business area/account.

### Procurement Information

Call off via CCS Framework RM6259

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/059271-2025 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Limited |
| Procurement method details | Award procedure without prior publication of a call for competition |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 24 Sep 2025 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 28 Aug 2025 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £415,971 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | LONDON BOROUGH OF NEWHAM |
| Locality | LONDON |
| Post town | East London |
| Postcode | E16 2QU |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI4 Inner London - East |
| ITL 3 | TLI41 Hackney and Newham |
| Local authority | Newham |
| Electoral ward | Royal Albert |
| Westminster constituency | West Ham and Beckton |
| Delivery location | TLI41 Hackney and Newham |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | CIVICA |

## CPV Codes

### Divisions

- 48 - Software package and information systems
- 72 - IT services: consulting, software development, Internet and support

### Codes

- 48440000 - Financial analysis and accounting software package
- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 24 Sep 2025 at 13:02 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/059271-2025

## Notice URLs

- http://www.newham.gov.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-05a11c. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-05a11c.json.