---
title: "Service and Maintenance of Roller Shutter Doors"
ocid: "ocds-h6vhtk-05a25c"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-05a25c"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-05a25c.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-05a25c.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "DUNDEE CITY COUNCIL"
published: "2026-02-27"
---

# Service and Maintenance of Roller Shutter Doors

Buyer: DUNDEE CITY COUNCIL  
Current stage: Award  
OCID: ocds-h6vhtk-05a25c

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## Summary

Dundee City Council has undertaken a procurement process for the Service and Maintenance of Roller Shutter Doors, categorised under repair and maintenance services of building installations. The process, initiated as a tender and now in the award stage, comprises a three-year contract starting from 2026 with options to extend for two additional years, up to 2031. The procurement is conducted through an open procedure, covering multiple properties within Dundee City (UKM71 region). Important prerequisites include bidders possessing memberships with the Door and Hardware Federation, and having specific insurance levels. The tender was active until 28th October 2025, and the contract was awarded to Arrow Industrial Doors with a signed agreement dated 17th February 2026.

This tender presents significant opportunities for businesses specialising in electrical and mechanical building installations, particularly those compliant with stringent industry standards and possessing necessary memberships and financial stability. Suppliers could expand their market presence by delivering annual routine servicing and emergency repairs across various council properties. Firms with expertise in health and safety management, and experience in executing works to precise British and European Standards, along with strong financial credentials, are well-positioned to compete. Moreover, community benefits are intertwined, enhancing the long-term value proposition for businesses focusing on local engagement and sustainable growth. Arrow Industrial Doors, a small and medium-sized enterprise, has successfully secured the contract, exemplifying potential for SMEs to thrive in public sector opportunities.

## Notice

This procurement process is for the Contract for the Service and Maintenance Roller Shutter Doors. This is a 3-year contract with the option to extend for 1 years then a further 1 year totalling 5 years if extension option is utilised. This will be from 2026 - 2029 for 3-year initial contract ending in 2031 if extension options are utilised.

### Lot Information

Lot 1

The works shall comprise the Inspection, Testing, Certification, written reporting and subsequent servicing and maintenance of the Roller Shutter Doors and associated equipment at various Dundee City Council properties, along with minor and urgent repair works which may have not been foreseen. Dundee City Council are not obligated to accept any quotations in relation to repair and/or replacement works and reserve the right to adopt alternative procurement processes. This work shall be carried out to the requirements and recommendations set out in current applicable British Standards, European Standards and all statutory requirements. The works shall include and take into consideration the following: The annual routine servicing of electrically and manually operated Roller Shutter Doors together with urgent repair works ordered during the period of the contract. Visual inspection of cable and check integrity of electrical connections only. Confirm earth continuity to the doors. Additional information: Bidders are required to be a member of the Door and Hardware Federation, or an equivalent body approved by Dundee City Council. Failure to have membership with the Door and Hardware Federation of equivalent may lead to exclusion from the procurement process.

Renewal: OPTION OF 2 1 YEAR EXTENSIONS

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/018112-2026 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 27 Feb 2026 |
| Submission deadline | 28 Oct 2025 |
| Future notice date | Not specified |
| Award date | 17 Feb 2026 |
| Contract period | Not specified |
| Recurrence | this will be re-tendered in 5 years if extension options are utilised. |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £97,048 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | DUNDEE CITY COUNCIL |
| Locality | DUNDEE |
| Post town | Dundee |
| Postcode | DD1 1NZ |
| Country | Scotland |
| ITL 1 | TLM Scotland |
| ITL 2 | TLM0 Eastern Scotland |
| ITL 3 | TLM03 Angus and Dundee City |
| Local authority | Dundee City |
| Electoral ward | Maryfield |
| Westminster constituency | Dundee Central |
| Delivery location | TLM71 Angus and Dundee City |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | ARROW INDUSTRIAL DOORS |

## CPV Codes

### Divisions

- 50 - Repair and maintenance services

### Codes

- 50700000 - Repair and maintenance services of building installations
- 50710000 - Repair and maintenance services of electrical and mechanical building installations
- 50711000 - Repair and maintenance services of electrical building installations

## Release History

- 27 Feb 2026 at 16:09 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/018112-2026
- 25 Sep 2025 at 14:44 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/059806-2025

## Notice URLs

- http://www.dundeecity.gov.uk
- https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000811004
- https://www.publiccontractsscotland.gov.uk/
- https://www.publiccontractsscotland.gov.uk/search/Search_AuthProfile.aspx?ID=AA00220

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-05a25c. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-05a25c.json.