--- title: "Refuge and Community Support Services" ocid: "ocds-h6vhtk-05a2ab" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-05a2ab" markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-05a2ab.md" json_url: "https://d3tenders.com/contract/ocds-h6vhtk-05a2ab.json" source: "Find A Tender Service" current_stage: "Tender" buyer: "CARDIFF COUNCIL" published: "2026-03-20" --- # Refuge and Community Support Services Buyer: CARDIFF COUNCIL Current stage: Tender OCID: ocds-h6vhtk-05a2ab [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-05a2ab) [Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-05a2ab.json) ## Summary Cardiff Council has initiated a tender process for Refuge and Community Support Services under the Violence Against Women, Domestic Abuse and Sexual Violence agenda. The procurement is aimed at delivering comprehensive support for various groups, including women, children, and men who are experiencing abuse and require assistance. This open procedure covers four key service lots: Advice and Prevention, Accommodation & Support, Children's and Young People Provision, and Male Victim Service, all classified under health and social work services. The procurement process is in the tender stage, with questions welcomed until 17 April 2026, and submissions due by 15 May 2026. Services will be delivered across Cardiff, a region known for its multicultural demographics, necessitating tailored support for minority ethnic groups. This tender presents significant opportunities for business growth, especially for SMEs and VCSEs specialising in social work and support services. Given Cardiff Council's focus on community well-being benefits alongside quality and cost considerations, businesses with expertise in providing therapeutic interventions and safe accommodations are well-suited to apply. The contract is substantial, with a value of over £12.9 million, and it extends over a period starting from October 2026, with potential for a 12-month extension. This opportunity allows for long-term engagement and development in a crucial societal sector, promoting innovative solutions to combat domestic violence and support vulnerable populations within Cardiff. ## Notice B2 Cardiff Council is seeking to tender for four services, subject to Cabinet approval, under the Violence Against Women, Domestic Abuse and Sexual Violence (VAWDASV) agenda. Lot 1 - Refuge and Community Services - Advice and PreventionAccess to advice and support to prevent escalation of abuse and to prevent homelessness for women. This will be delivered from a Council-provided One Stop Shop facility and in the community. Lot 2 - Refuge and Community Services - Accommodation & Support Provision of up to approx. 57 units of safe accommodation and support, for women and any children and young people accompanying them who are experiencing Violence Against Women Domestic Abuse and Sexual Violence (VAWDASV) who need this provision. Lot 3 - Refuge and Community Support - Children's and Young People Provision Support for pregnant women and those responsible for children up to age 5, experiencing Violence Against Women Domestic Abuse and Sexual Violence (VAWDASV). To also provide range of age-appropriate therapeutic interventions for children and young people (CYP) in both safe accommodation and community settings to help them come to terms with the abuse they have experienced or witnessed, and to reaffirm their relationships with the non-abusive parent/carer and potentially the abusive parent/carer. Support can be provided to boys and girls aged 5-16. Lot 4 - Refuge and Community Support - Male Victim Service Access to advice and support to prevent escalation of abuse and to prevent homelessness for men. This will include provision of safe accommodation and support, along with therapeutic interventions. Cardiff is a multicultural city; as part of the service delivery there will be an expectation of specialist support for people from black and minority ethnic backgrounds within the service. ### Lot Information Lot 1 Advice and Prevention Lot 1 - Refuge and Community Services - Advice and PreventionAccess to advice and support to prevent escalation of abuse and to prevent homelessness for women. This will be delivered from a Council-provided One Stop Shop facility and in the community. Renewal: 1 x 12 month extension is available Lot 2 - Accommodation & Support Lot 2 - Refuge and Community Services - Accommodation & Support Provision of up to approx. 57 units of safe accommodation and support, for women and any children and young people accompanying them who are experiencing Violence Against Women Domestic Abuse and Sexual Violence (VAWDASV) who need this provision. Renewal: 1 x 12 month extension available Lot 3 - Refuge & Support Lot 3 - Refuge and Community Support - Children's and Young People Provision Support for pregnant women and those responsible for children up to age 5, experiencing Violence Against Women Domestic Abuse and Sexual Violence (VAWDASV). To also provide range of age-appropriate therapeutic interventions for children and young people (CYP) in both safe accommodation and community settings to help them come to terms with the abuse they have experienced or witnessed, and to reaffirm their relationships with the non-abusive parent/carer and potentially the abusive parent/carer. Support can be provided to boys and girls aged 5-16. Renewal: 1 x 12 month extension available Lot 4 - Male Victim Service Lot 4 - Refuge and Community Support - Male Victim Service Access to advice and support to prevent escalation of abuse and to prevent homelessness for men. This will include provision of safe accommodation and support, along with therapeutic interventions. Cardiff is a multicultural city; as part of the service delivery there will be an expectation of specialist support for people from black and minority ethnic backgrounds within the service. Renewal: 1 x 12 month extension available ### Planning Information A market engagement event will be held via Microsoft Teams on the 9th October 2025 from 2pm - 4pm. Please advise if you would like to attend by emailing Socialcare.Procurement@cardiff.gov.uk by the end of day on the 6th October 2025. Following the deadline, you will be emailed a Teams invitation. ## Key Details | Field | Value | | --- | --- | | Publication source | Find A Tender Service | | Latest notice | https://www.find-tender.service.gov.uk/Notice/025641-2026 | | Notice type | UK4 - Tender Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Open | | Procurement method details | Open procedure | | Tender suitability | SME, VCSE | | Awardee scale | Not specified | | All stages | Planning, Tender | ## Dates | Field | Value | | --- | --- | | Publication date | 20 Mar 2026 | | Submission deadline | 15 May 2026 | | Future notice date | 18 Nov 2025 | | Award date | Not specified | | Contract period | 30 Sep 2026 - 30 Sep 2031 | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | £12,990,000 | | Lots value | £12,990,000 | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Active | | Lots status | Active | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | CARDIFF COUNCIL | | Locality | CARDIFF | | Post town | Cardiff | | Postcode | CF10 4UW | | Country | Wales | | ITL 1 | TLL Wales | | ITL 2 | TLL5 South East Wales | | ITL 3 | TLL52 Cardiff and Vale of Glamorgan | | Local authority | Cardiff | | Electoral ward | Butetown | | Westminster constituency | Cardiff South and Penarth | | Delivery location | TLL22 Cardiff and Vale of Glamorgan | ## CPV Codes ### Divisions - 85 - Health and social work services ### Codes - 85000000 - Health and social work services ## Release History - 20 Mar 2026 at 11:03 - Tender - UK4 - Tender Notice - https://www.find-tender.service.gov.uk/Notice/025641-2026 - 26 Sep 2025 at 07:39 - Planning - UK2 - Preliminary Market Engagement Notice - https://www.find-tender.service.gov.uk/Notice/059932-2025 ## Documents - https://www.find-tender.service.gov.uk/Notice/025641-2026 20th March 2026 - Tender notice on Find a Tender - https://www.find-tender.service.gov.uk/Notice/059932-2025 26th September 2025 - Preliminary market engagement notice on Find a Tender ## Notice URLs - http://www.cardiff.gov.uk - https://www.legislation.gov.uk/ukpga/2023/54/contents ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-05a2ab. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-05a2ab.json.