---
title: "Merchant Services"
ocid: "ocds-h6vhtk-05a343"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-05a343"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-05a343.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-05a343.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "THE ACC GROUP LIVERPOOL"
published: "2025-09-26"
---

# Merchant Services

Buyer: THE ACC GROUP LIVERPOOL  
Current stage: Award  
OCID: ocds-h6vhtk-05a343

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-05a343)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-05a343.json)

## Summary

The ACC Group Liverpool has completed the procurement process for a contract titled "Merchant Services" in the services category, specifically targeting payment processing solutions. This direct award was made under the Procurement Act 2023 due to compatibility requirements with existing systems. The contract has been awarded to AudienceView Ticketing (UK) Ltd, with services set to commence on 1st November 2025 and potentially extendable until 30th June 2029. The standstill period will conclude on the 7th of October 2025. The procurement process takes place in Liverpool, as indicated by the address of the ACC Group's location at Monarchs Quay, Kings Dock, Liverpool.

This tender presents significant growth opportunities for businesses specialising in payment solutions and related service integrations, particularly those capable of delivering tailor-made systems that align with existing technological frameworks. Organisations adept at providing point of sale (POS) software and development services will likely find themselves well-suited to engage with future expansions or similar tenders. The procurement method through a direct award signifies a strategic alignment and potential for long-term collaboration with The ACC Group Liverpool, underscoring opportunities for entities that can ensure continuity and technical compatibility within the public authority sector.

## Notice

ACC Liverpool Group (ACCL) is looking to award a contract for merchant services for payment processing. The awarded supplier is offering ACCL a full-service payment solution that is integrated within existing systems that are already supplied to ACCL. This notice is to indicate that ACCL intends to make a direct award. This notice also commences an 8-working day standstill period which will end at midnight at the end of Tuesday 7th October 2025. To view this notice, please click here: https://www.delta-esourcing.com/delta/viewNotice.html?noticeId=982469905

### Procurement Information

The justification for the direct award is as per the Procurement Act 2023, Schedule 5, point 7: The public contract concerns the supply of goods, services or works by the existing supplier which are intended as an extension to, or partial replacement of, existing goods, services or works in circumstances where (a) a change in supplier would result in the contracting authority receiving goods, services or works that are different from, or incompatible with, the existing goods, services or works, and (b) the difference or incompatibility would result in disproportionate technical difficulties in operation or maintenance.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/060170-2025 |
| Notice type | UK5 - Transparency Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Direct |
| Procurement method details | Direct award |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 26 Sep 2025 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 26 Sep 2025 |
| Contract period | 1 Nov 2025 - 30 Jun 2027 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | £730,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Pending |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | THE ACC GROUP LIVERPOOL |
| Locality | LIVERPOOL |
| Post town | Liverpool |
| Postcode | L3 4FP |
| Country | England |
| ITL 1 | TLD North West (England) |
| ITL 2 | TLD7 Merseyside |
| ITL 3 | TLD72 Liverpool |
| Local authority | Liverpool |
| Electoral ward | Waterfront South |
| Westminster constituency | Liverpool Riverside |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | AUDIENCEVIEW TICKETING (UK |

## CPV Codes

### Divisions

- 48 - Software package and information systems
- 72 - IT services: consulting, software development, Internet and support

### Codes

- 48110000 - Point of sale (POS) software package
- 72212110 - Point of sale (POS) software development services

## Release History

- 26 Sep 2025 at 13:05 - Award - UK5 - Transparency Notice - https://www.find-tender.service.gov.uk/Notice/060170-2025

## Documents

- https://www.find-tender.service.gov.uk/Notice/060170-2025
  26th September 2025 - Transparency notice on Find a Tender

## Notice URLs

- https://www.delta-esourcing.com/delta/viewNotice.html?noticeId=982469905
- https://www.legislation.gov.uk/ukpga/2023/54/contents

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-05a343. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-05a343.json.