---
title: "Rail Operating system and Software support"
ocid: "ocds-h6vhtk-05a34a"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-05a34a"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-05a34a.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-05a34a.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "GA TRAINS LIMITED"
published: "2025-09-26"
---

# Rail Operating system and Software support

Buyer: GA TRAINS LIMITED  
Current stage: Award  
OCID: ocds-h6vhtk-05a34a

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## Summary

The procurement process for a "Rail Operating System and Software Support" contract was managed by GA TRAINS LIMITED, based in London, United Kingdom. The procurement falls under the industry category of IT services, specifically consulting, software development, Internet, and support, with delivery locations including regions UKH and UKI. The process involved a direct award to Worldline IT Services UK Limited due to specific technical requirements, as the services are tightly integrated with existing systems. The contract, valued at £2,017,593 with a gross amount of £2,417,511.6, was awarded on 26 September 2025, with a contract period from 13 October 2025 to 12 October 2028. The procurement stage is complete, and the award notice was published on the same date, with a standstill period ending on 7 October 2025.

This tender presents substantial opportunities for businesses involved in IT services, particularly those specialising in consulting and software support. With the procurement method being a direct award due to the unique technological integration required, businesses that excel in bespoke, complex systems interfacing with multiple operational platforms would find this particularly relevant. Although this tender was awarded without competition, understanding such requirements can help companies position themselves for future tenders where they can demonstrate an ability to manage similarly complex projects, potentially leading to growth opportunities in the public utilities sector.

## Notice

The following is the list of software modules ("Licensed Software") that are installed, licensed and supported by the Supplier under this Agreement: * Customer Information Systems (CIS) Level 2 Service * CORPUS * GEMINI * Integrale Control - for Stock * Mainframe Connectivity Services * P2 * Rail Ops Hub * Release Management * TDDS * Train Miles * Voyagerplan * Integrale Diagramming * 3rd Party Interfaces

### Procurement Information

The suite of Worldline systems directly interface with several other operational systems (including Network Rail systems) and are all necessary for the provision of the passenger rail services from Day 1. The Core Systems can only currently be provided by Worldline and there are no reasonable alternative systems available. Replacement of the Core Systems would require an industry change and take years to implement. Whilst the Additional Systems could be provided by an alternative supplier if separated, they are highly intertwined with the Core Systems and have complex interfaces. In any event the scoping, procurement and implementation timescales to replace the Additional Systems would be between 30-42 months, There are therefore significant technical reasons why only Worldline can supply the required services and competition is absent for the 36 months contract. There are therefore no known reasonable alternative suppliers to the rail industry that could at this time provide all the systems that are required.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/060219-2025 |
| Notice type | UK6 - Contract Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Direct |
| Procurement method details | Direct award |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 26 Sep 2025 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 25 Sep 2025 |
| Contract period | 12 Oct 2025 - 12 Oct 2028 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | £2,014,593 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Pending |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | GA TRAINS LIMITED |
| Locality | LONDON |
| Post town | South West London |
| Postcode | SW1P 4DR |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI35 Westminster and City of London |
| Local authority | Westminster |
| Electoral ward | Vincent Square |
| Westminster constituency | Cities of London and Westminster |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | WORLDLINE IT SERVICES |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 26 Sep 2025 at 13:48 - Award - UK6 - Contract Award Notice - https://www.find-tender.service.gov.uk/Notice/060219-2025
- 26 Sep 2025 at 13:22 - Award - UK5 - Transparency Notice - https://www.find-tender.service.gov.uk/Notice/060186-2025

## Documents

- https://www.find-tender.service.gov.uk/Notice/060219-2025
  26th September 2025 - Contract award notice on Find a Tender
- https://www.find-tender.service.gov.uk/Notice/060186-2025
  26th September 2025 - Transparency notice on Find a Tender

## Notice URLs

- https://worldline.com/en-gb/home
- https://www.legislation.gov.uk/ukpga/2023/54/contents

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-05a34a. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-05a34a.json.