---
title: "Oracle Managed Support Service"
ocid: "ocds-h6vhtk-05a365"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-05a365"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-05a365.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-05a365.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "OFFICE OF RAIL AND ROAD"
published: "2025-09-26"
---

# Oracle Managed Support Service

Buyer: OFFICE OF RAIL AND ROAD  
Current stage: Award  
OCID: ocds-h6vhtk-05a365

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-05a365)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-05a365.json)

## Summary

The Office of Rail and Road, a central government public authority based in London, is in the award stage of its procurement process for the "Oracle Managed Support Service." The procurement involves providing Oracle Cloud ERP and HCM Managed Services, including Level 2 and 3 support, to the Office of Rail and Road. The process concluded with an active award to Version 1 Solutions Limited, a large supplier located in Birmingham. The contract, with a gross value of GBP 241,200, commences on 1st October 2025 and extends until 30th September 2028, with potential renewal options reaching up to 2030. The procurement falls under the services category with a focus on IT software maintenance, and it was conducted through a below-threshold procurement method.

This contract offers significant opportunities for businesses involved in IT support services, particularly those specialising in Oracle software maintenance. Large IT service providers, as demonstrated by the award to Version 1 Solutions Limited, will find this contract highly beneficial for business growth, especially if they possess expertise in managing complex cloud-based ERP and HCM systems. The contract also presents the possibility of additional projects to further support the system, enabling businesses with scalable resources and specialised knowledge in IT infrastructure to position themselves advantageously for future opportunities.

## Notice

Provision of Oracle Cloud ERP and HCM Managed Services to the Office of Rail and Road (ORR). The service includes Level 2 and 3 functional and technical support across Oracle Cloud ERP and HCM modules, covering production and non-production environments.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/060225-2025 |
| Notice type | UK7 - Contract Details Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Not Specified |
| Procurement method details | Below threshold - unknown |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 26 Sep 2025 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 10 Sep 2025 |
| Contract period | 30 Sep 2025 - 30 Sep 2028 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £201,000 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | OFFICE OF RAIL AND ROAD |
| Locality | LONDON |
| Post town | East London |
| Postcode | E14 4QZ |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI4 Inner London - East |
| ITL 3 | TLI42 Tower Hamlets |
| Local authority | Tower Hamlets |
| Electoral ward | Canary Wharf |
| Westminster constituency | Poplar and Limehouse |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | VERSION 1 SOLUTIONS |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72267100 - Maintenance of information technology software

## Release History

- 26 Sep 2025 at 13:54 - Award - UK7 - Contract Details Notice - https://www.find-tender.service.gov.uk/Notice/060225-2025

## Documents

- https://www.find-tender.service.gov.uk/Notice/060225-2025
  26th September 2025 - Contract details notice on Find a Tender

## Notice URLs

- https://www.legislation.gov.uk/ukpga/2023/54/contents

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-05a365. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-05a365.json.