---
title: "Provision of Ticket Issuing Systems"
ocid: "ocds-h6vhtk-05a39f"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-05a39f"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-05a39f.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-05a39f.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "TRANSPORT UK EAST MIDLANDS LIMITED"
published: "2025-09-30"
---

# Provision of Ticket Issuing Systems

Buyer: TRANSPORT UK EAST MIDLANDS LIMITED  
Current stage: Award  
OCID: ocds-h6vhtk-05a39f

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## Summary

Transport UK East Midlands Limited recently completed the procurement process for the "Provision of Ticket Issuing Systems," specifically awarding the contract through a direct award to Worldline IT Services UK Limited. This decision was driven by the urgent circumstances following the incumbent's withdrawal from the UK rail ticketing market. The project was initiated to ensure continuity in ticket retailing and includes ticket office and onboard systems, along with software, installation, training, and maintenance. The contract, valued at approximately £7.5 million, is set to run from 1 November 2025 to 31 October 2029, with an optional 36-month extension, covering various regions across the United Kingdom.

This tender presents significant opportunities for businesses involved in ticketing technologies, software development, installation services, maintenance, and training. Companies with expertise in transport ticket systems and the ability to quickly mobilise resources are ideally positioned to benefit. With an extended contract period and multiple operational locations, businesses can leverage this opportunity for long-term engagement and growth. Moreover, the direct award indicates a preference for strong reliability, making this an appealing prospect for large-scale service providers with a track record in the rail and public transport sectors.

## Notice

Transport UK East Midlands Limited intends to Direct Award to Worldline for the provision of Ticket Issuing Systems (TIS) for ticket offices and onboard (mobile) operations, including associated software, installation, training, and maintenance. Duration: Initial 48 months with a 36-month optional extension at Transport UK East Midlands Limited's discretion.

### Procurement Information

The incumbent has announced withdrawal from the UK rail ticketing market. This unforeseeable event, not attributable to Transport UK East Midlands Limited, leaves insufficient time to run and implement a competitive procedure before support ends. To avoid interruption to ticket retailing and revenue protection, Transport UK East Midlands Limited will make a direct award to Worldline for the supply, installation and support of Ticket Office and Mobile (onboard) Ticket Issuing Systems.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/060885-2025 |
| Notice type | UK5 - Transparency Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Direct |
| Procurement method details | Direct award |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 30 Sep 2025 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 26 Sep 2025 |
| Contract period | 1 Nov 2025 - 31 Oct 2029 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | £7,494,848 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Cancelled |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | TRANSPORT UK EAST MIDLANDS LIMITED |
| Additional buyers | Missing |
| Locality | LONDON |
| Post town | Central London |
| Postcode | EC4A 3AG |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI35 Westminster and City of London |
| Local authority | City of London |
| Electoral ward | Castle Baynard |
| Westminster constituency | Cities of London and Westminster |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | WORLDLINE IT SERVICES |

## CPV Codes

### Divisions

- 30 - Office and computing machinery, equipment and supplies except furniture and software packages
- 34 - Transport equipment and auxiliary products to transportation
- 42 - Industrial machinery
- 50 - Repair and maintenance services

### Codes

- 30144200 - Ticket-issuing machines
- 34980000 - Transport tickets
- 42991230 - Ticket printers
- 50316000 - Maintenance and repair of ticket-issuing machinery

## Release History

- 30 Sep 2025 at 12:41 - TenderCancellation - UK12 - Procurement Termination Notice - https://www.find-tender.service.gov.uk/Notice/060885-2025
- 26 Sep 2025 at 16:47 - Award - UK5 - Transparency Notice - https://www.find-tender.service.gov.uk/Notice/060322-2025

## Documents

- https://www.find-tender.service.gov.uk/Notice/060885-2025
  30th September 2025 - Procurement termination notice on Find a Tender
- https://www.find-tender.service.gov.uk/Notice/060322-2025
  26th September 2025 - Transparency notice on Find a Tender

## Notice URLs

- https://worldline.com/en-gb/home
- https://www.legislation.gov.uk/ukpga/2023/54/contents

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-05a39f. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-05a39f.json.