---
title: "Service of Console Client and Call Director System"
ocid: "ocds-h6vhtk-05a53d"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-05a53d"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-05a53d.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-05a53d.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "LIVERPOOL UNIVERSITY HOSPITALS NHS FOUNDATION TRUST"
published: "2025-09-30"
---

# Service of Console Client and Call Director System

Buyer: LIVERPOOL UNIVERSITY HOSPITALS NHS FOUNDATION TRUST  
Current stage: Award  
OCID: ocds-h6vhtk-05a53d

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-05a53d)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-05a53d.json)

## Summary

The Liverpool University Hospitals NHS Foundation Trust has awarded a contract titled "Service of Console Client and Call Director System" under the procurement category of services. The contract has been awarded to BTS Holdings Ltd, trading as Atereo, for the maintenance and service of the Console Client and Call Director System from 1st November 2025 to 31st October 2026. The contracting authority is based in Liverpool, UK, and operates within the central government public authority framework. The procurement utilised a direct method below the threshold without competition, and the contract was signed on 18th September 2025, with a total contract value of £24,848.51.

This tender presents significant opportunities for businesses involved in system maintenance services, particularly those capable of offering flexible and efficient solutions for healthcare organisations. As the procurement was direct and below the threshold, it may be especially attractive to established firms that can meet stringent quality standards quickly. Companies specialising in IT systems for healthcare, especially in console and call director systems, could find partnering opportunities or future contracts with similar institutions, fostering growth through specific industry-aligned expertise.

## Notice

BTS Holdings Ltd trading as Atereo to provide Service on the Console Client and Call Director System under Agreement SA 8031 for Liverpool University Hospitals NHS FT covering the period from 01/11/25 to 31/10/26.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/061015-2025 |
| Notice type | UK7 - Contract Details Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Direct |
| Procurement method details | Below threshold - without competition |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 30 Sep 2025 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 17 Sep 2025 |
| Contract period | 18 Sep 2025 - 18 Sep 2026 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £20,707 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | LIVERPOOL UNIVERSITY HOSPITALS NHS FOUNDATION TRUST |
| Locality | LIVERPOOL |
| Post town | Liverpool |
| Postcode | L9 7AL |
| Country | England |
| ITL 1 | TLD North West (England) |
| ITL 2 | TLD7 Merseyside |
| ITL 3 | TLD72 Liverpool |
| Local authority | Liverpool |
| Electoral ward | Fazakerley West |
| Westminster constituency | Liverpool Walton |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | BTS HOLDINGS LTD TRADING AS ATEREO |

## CPV Codes

### Divisions

- 50 - Repair and maintenance services

### Codes

- 50324100 - System maintenance services

## Release History

- 30 Sep 2025 at 15:14 - Award - UK7 - Contract Details Notice - https://www.find-tender.service.gov.uk/Notice/061015-2025

## Documents

- https://www.find-tender.service.gov.uk/Notice/061015-2025
  30th September 2025 - Contract details notice on Find a Tender

## Notice URLs

- https://www.legislation.gov.uk/ukpga/2023/54/contents
- https://www.liverpoolft.nhs.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-05a53d. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-05a53d.json.