---
title: "Specialist Mental Health Advisory Service - North West Surrey"
ocid: "ocds-h6vhtk-05a56d"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-05a56d"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-05a56d.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-05a56d.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "NHS SURREY HEARTLANDS INTEGRATED CARE BOARD"
published: "2025-10-01"
---

# Specialist Mental Health Advisory Service - North West Surrey

Buyer: NHS SURREY HEARTLANDS INTEGRATED CARE BOARD  
Current stage: Award  
OCID: ocds-h6vhtk-05a56d

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## Summary

In a recent procurement process, NHS Surrey Heartlands Integrated Care Board has awarded a contract to the Runnymede and Spelthorne Citizens Advice Bureau for delivering the Specialist Mental Health Advisory Service in North West Surrey. The process, now in the award stage, involves a Direct Award C under the Provider Selection Regime (PSR) Regulations 2023, applicable for healthcare services. The contract spans from 1st April 2024 to 31st March 2026, with an estimated lifetime value of £94,836. The service will address rehabilitation needs, focusing on mental health support for individuals in inpatient settings and those under secondary care, enhancing access to advice on matters such as mental health, financial wellbeing, housing, and employment, within the specified region.

This contract presents substantial opportunities for growth, particularly for organisations specialising in health and social care, outreach services, and community engagement. Given that the Citizens Advice Bureau utilises a cost-effective delivery model leveraging skilled volunteers, businesses involved in training, volunteer management, and community health services may find collaboration rewarding. The emphasis on integration, collaboration, and inclusivity aligns with potential business enterprises that are adept at working with public sector organisations and can offer innovative solutions to improve health equity and social outcomes within underserved communities. The project’s focus on reducing health inequalities and fostering community resilience makes it ideal for enterprises with a strong social value proposition.

## Notice

Citizens Advice Bureau Runnymede and Spelthorne provide a specialist advisory service directly to people admitted as an inpatient within a mental health setting and deliver a service to clients with mental health problems in the community predominantly those under the care of secondary care mental health services, that are unable to be supported by more generic community services, namely the Citizens advice. This service covers North West Surrey.

### Lot Information

Lot 1

Citizens Advice Bureau Runnymede and Spelthorne provides a specialist advisory service directly to people admitted as an adult mental health inpatient. It also delivers a service to clients with mental health problems in the community, predominantly those under the care of secondary care mental health services, who are unable to be supported by more generic community services, namely the Citizens Advice. This service covers North West Surrey. NHS Surrey Heartlands ICB intends to award Citizens Advice Bureau Runnymede and Spelthorne, an existing provider, a contract following a Direct Award C process. Citizens Advice is a charity offering free, confidential, practical advice to residents with mental health problems on a wide range of everyday issues to support their wellbeing. They provide support for the following : * Money and debt concerns * Benefits and welfare rights * Housing and homelessness * Employment and workplace issues * Blue badge applications * And more based on individual needs and circumstances This contract is awarded under the Direct Award C process, in accordance with the Health Care Services (Provider Selection Regime) Regulations 2023 (PSR) two-year term, from 1st April 2024 until 31st March 2026. The approximate lifetime value of the contract will be PS94,836 (PS47,418 per annum) over the two-year term, from 1st April 2024 until 31st March 2026. CAB is funded by a variety of stakeholders (ICB, Councils, local trust, charity funding) due to the breadth of work they provide to society.

### Procurement Information

This is a Provider Selection Regime (PSR) contract award notice. The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 and the Procurement Act 2023 do not apply to this award.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/061118-2025 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Limited |
| Procurement method details | Award procedure without prior publication of a call for competition |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 1 Oct 2025 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 31 Mar 2024 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £94,836 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NHS SURREY HEARTLANDS INTEGRATED CARE BOARD |
| Locality | WOKING |
| Post town | Guildford |
| Postcode | GU21 5BH |
| Country | England |
| ITL 1 | TLJ South East (England) |
| ITL 2 | TLJ2 Surrey, East and West Sussex |
| ITL 3 | TLJ25 West Surrey |
| Local authority | Woking |
| Electoral ward | Canalside |
| Westminster constituency | Woking |
| Delivery location | TLJ25 West Surrey |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | RUNNYMEDE AND SPELTHORNE CITIZENS ADVICE BUREAU |

## CPV Codes

### Divisions

- 85 - Health and social work services

### Codes

- 85312500 - Rehabilitation services

## Release History

- 1 Oct 2025 at 07:26 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/061118-2025

## Notice URLs

- https://www.surreyheartlands.org/nhs-surrey-heartlands-board

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-05a56d. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-05a56d.json.