---
title: "Adult Hearing Services - Surrey Downs"
ocid: "ocds-h6vhtk-05a570"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-05a570"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-05a570.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-05a570.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "NHS SURREY HEARTLANDS INTEGRATED CARE BOARD"
published: "2025-10-01"
---

# Adult Hearing Services - Surrey Downs

Buyer: NHS SURREY HEARTLANDS INTEGRATED CARE BOARD  
Current stage: Award  
OCID: ocds-h6vhtk-05a570

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## Summary

The NHS Surrey Heartlands Integrated Care Board has awarded a contract to Specsavers Hearcare Group Ltd for the provision of Adult Hearing Services in Surrey Downs. This contract, valued at approximately £927,000, is set to run from 1st April 2024 until 31st March 2026. The contract was awarded through a Direct Award Process C under the Provider Selection Regime, which is not subject to Public Contracts Regulations 2015 or the Procurement Act 2023. The service will be delivered from several sites across Surrey Downs, including Epsom, Leatherhead, Banstead, and Dorking, providing accessible and local hearing aid services. The procurement stage is completed with the contract now active.

This tender presents an excellent opportunity for businesses in the healthcare services industry, especially those specialising in ENT or audiology services. Due to the limited procurement method and the need for consistent, high-quality service delivery, businesses with proven expertise and a strong performance record like Specsavers are well-suited for such contracts. The focus on integration, collaboration, and sustainability aligns well with companies looking to innovate in community-based healthcare services, especially those that can engage with local networks and provide economic solutions. The project supports the sustainability agenda by reducing reliance on hospital services and demonstrates value for money, making it particularly attractive for businesses aiming to enhance their market presence in the health sector, especially within the Surrey area.

## Notice

A community-based Adult Hearing Service including Assessment, fitting of hearing aids, and aftercare care for Surrey Downs Place.

### Lot Information

Lot 1

Provision of a community-based Adult Hearing Aid Service from a number of sites in Surrey Downs. Providing increased choice and control for service users as to where and when their treatment is delivered - providing on-going care closer to home. Provision of timely access to hearing aid assessment and a range of support services including hearing aid fitting, follow-up and on-going aftercare. Surrey Heartlands ICB has awarded a contract to Specsavers Hearcare Ltd under Direct Award C. The approximate lifetime value of the contract will be PS927,000 over the two year term, from 1st April 2024 until 31st March 2026. This procurement has been carried out by NHS South, Central and West Commissioning Support Unit (SCW) on behalf of the Commissioners.

### Procurement Information

This is a Provider Selection Regime (PSR) contract award notice. The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 and the Procurement Act 2023 do not apply to this award.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/061121-2025 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Limited |
| Procurement method details | Award procedure without prior publication of a call for competition |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 1 Oct 2025 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 31 Mar 2024 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £927,000 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NHS SURREY HEARTLANDS INTEGRATED CARE BOARD |
| Locality | WOKING |
| Post town | Guildford |
| Postcode | GU21 5BH |
| Country | England |
| ITL 1 | TLJ South East (England) |
| ITL 2 | TLJ2 Surrey, East and West Sussex |
| ITL 3 | TLJ25 West Surrey |
| Local authority | Woking |
| Electoral ward | Canalside |
| Westminster constituency | Woking |
| Delivery location | TLJ26 East Surrey |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | SPECSAVERS HEARCARE GROUP |

## CPV Codes

### Divisions

- 85 - Health and social work services

### Codes

- 85121240 - ENT or audiologist services

## Release History

- 1 Oct 2025 at 07:34 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/061121-2025

## Notice URLs

- https://www.surreyheartlands.org/nhs-surrey-heartlands-board

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-05a570. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-05a570.json.