---
title: "Pensions software"
ocid: "ocds-h6vhtk-05a6ce"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-05a6ce"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-05a6ce.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-05a6ce.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "POLICE AND CRIME COMMISSIONER FOR DURHAM"
published: "2025-10-02"
---

# Pensions software

Buyer: POLICE AND CRIME COMMISSIONER FOR DURHAM  
Current stage: Award  
OCID: ocds-h6vhtk-05a6ce

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-05a6ce)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-05a6ce.json)

## Summary

The Police and Crime Commissioner for Durham, acting on behalf of the Chief Constable of Durham Constabulary, has completed a procurement process for the provision of pensions software aimed at administering Police Pensions. The contract, under the ICT 168 tender identification, falls under the IT software package category (CPV code: 48517000) and is designated as a goods procurement. This process reached the award stage without prior publication of a call for competition due to the need to continue contracting with the incumbent supplier. The contract was awarded to Aquila Heywood on 31 March 2025, with the contract active from 16 March 2025 to 15 March 2030, valued at approximately £463,015 GBP. The service will be delivered to the region UKC1, with procurement initiated under legislative obligations arising from the McCloud Remedy Legislation.

This tender presents particular opportunities for large-scale businesses with specialised expertise in IT software development and pensions management, especially those capable of handling complex legislative changes like the McCloud Remedy. The direct award to Aquila Heywood, who has extensive experience as an incumbent supplier, highlights the importance of established capability and familiarity with unique legislative and procedural requirements. Businesses with a robust portfolio in public sector contracts, particularly in software solutions for statutory and administrative systems, are suited to compete in such tender processes. The method of procurement, tailored to compliance needs, underscores the critical need for suppliers to possess deep sector knowledge and operational agility.

## Notice

Pensions software for administering Police Pensions Date Awarded 31/03/2025 Contract start date 16/03/2025 Contract end date 15/03/2030

### Procurement Information

Due to the ongoing complexity of the implementation of the McCloud Remedy Legislation, it is the considered view of the Contracting Authority that there is no alternative option other than to continue to contract with the incumbent supplier at this time. It should be noted that the incumbent software supplier is not party to any accessible national framework. As a result, the Contracting Authority can only proceed on the basis of a Single Tender Action (STA) on the grounds of skill/experience, cost of change and legislative obligation.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/061716-2025 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Goods |
| Procurement method | Limited |
| Procurement method details | Award procedure without prior publication of a call for competition |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 2 Oct 2025 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 30 Mar 2025 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £463,015 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | POLICE AND CRIME COMMISSIONER FOR DURHAM |
| Locality | DURHAM |
| Post town | Durham |
| Postcode | DH1 5TT |
| Country | England |
| ITL 1 | TLC North East (England) |
| ITL 2 | TLC4 Northumberland, Durham and Tyne & Wear |
| ITL 3 | TLC41 Durham |
| Local authority | County Durham |
| Electoral ward | Neville's Cross |
| Westminster constituency | City of Durham |
| Delivery location | TLC1 Tees Valley and Durham |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | AQUILA HEYWOOD |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48517000 - IT software package

## Release History

- 2 Oct 2025 at 12:36 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/061716-2025

## Notice URLs

- https://www.durham.police.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-05a6ce. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-05a6ce.json.