---
title: "Enterprise Unified Support"
ocid: "ocds-h6vhtk-05a818"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-05a818"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-05a818.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-05a818.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "POLICE AND CRIME COMMISSIONER FOR DURHAM"
published: "2025-10-03"
---

# Enterprise Unified Support

Buyer: POLICE AND CRIME COMMISSIONER FOR DURHAM  
Current stage: Award  
OCID: ocds-h6vhtk-05a818

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-05a818)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-05a818.json)

## Summary

The procurement process titled "Enterprise Unified Support" was conducted by the Police and Crime Commissioner for Durham, located in Durham, United Kingdom. This tender falls under the industry category of "services" focusing specifically on software support services, with the CPV classification code 72261000. The procurement stage is at the award phase, with a contract awarded on 23 April 2025 and commencing the following day, lasting until 23 April 2028, with an option for a 12-month extension. The procurement method was limited, using a procedure without prior publication, relying on the G-Cloud 14 Framework Agreement.

This contract offers opportunities for companies specialising in software support services, particularly those capable of providing support for Microsoft applications. As the supplier awarded the contract is Microsoft Limited, large-scale suppliers with robust capabilities in this segment could find similar opportunities beneficial for growth. The region of implementation, specifically Durham and the surrounding UKC1 area, may favour businesses with a presence or strategic interest in Northern England.

## Notice

S&M for Microsoft Applications

### Lot Information

Lot 1

S&M for Microsoft Applications Date Awarded 23/04/2025 Start Date 24/04/2025 End Date 23/04/2028 1 x 12 Month optional extension options

Options: 1 X 12 Month optional extension options

### Procurement Information

G-Cloud 14 Framework Agreement used.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/062226-2025 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Limited |
| Procurement method details | Award procedure without prior publication of a call for competition |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 3 Oct 2025 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 23 Apr 2025 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £412,602 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | POLICE AND CRIME COMMISSIONER FOR DURHAM |
| Locality | DURHAM |
| Post town | Durham |
| Postcode | DH1 5TT |
| Country | England |
| ITL 1 | TLC North East (England) |
| ITL 2 | TLC4 Northumberland, Durham and Tyne & Wear |
| ITL 3 | TLC41 Durham |
| Local authority | County Durham |
| Electoral ward | Neville's Cross |
| Westminster constituency | City of Durham |
| Delivery location | TLC1 Tees Valley and Durham |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | MICROSOFT |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72261000 - Software support services

## Release History

- 3 Oct 2025 at 14:07 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/062226-2025

## Notice URLs

- https://www.durham.police.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-05a818. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-05a818.json.