--- title: "Strategic Partner - Target Operating Model for Digitisation" ocid: "ocds-h6vhtk-05a84e" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-05a84e" markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-05a84e.md" json_url: "https://d3tenders.com/contract/ocds-h6vhtk-05a84e.json" source: "Find A Tender Service" current_stage: "Tender" buyer: "STOKE ON TRENT CITY COUNCIL" published: "2025-10-10" --- # Strategic Partner - Target Operating Model for Digitisation Buyer: STOKE ON TRENT CITY COUNCIL Current stage: Tender OCID: ocds-h6vhtk-05a84e [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-05a84e) [Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-05a84e.json) ## Summary Stoke on Trent City Council is seeking a strategic partner to co-develop and implement a Target Operating Model (TOM) for digitisation, focusing on business support and administrative functions. This procurement process is designed to enhance internal operations by reducing manual tasks and modernising service delivery through automation. The tender is a two-stage process under a below-threshold open competition, currently in the tender update stage. Prospective bidders should note that the tender period closes on 24th October 2025. This procurement falls under the services category with a gross budget of £125,000 and is located in the United Kingdom, specifically the Stoke-on-Trent region. The contract is expected to commence on 1st November 2025 and conclude by 1st May 2026. This opportunity offers significant potential for businesses specialising in systems and technical consultancy, as well as business and management consultancy services, particularly those experienced in digital transformation and automation processes. Small and medium-sized enterprises (SMEs) are particularly encouraged to participate given the suitability criteria outlined. Engaging as a strategic partner provides a valuable opportunity to collaborate with a public authority, building expertise in the public sector while demonstrating change management and digital transformation capabilities. Winning this tender could enhance market visibility and lead to more government collaboration opportunities in the future. ## Notice This procurement will follow a two-stage process under a below-threshold open competition. Stage 1 will involve the use of a Procurement Specific Questionnaire (PSQ) to assess supplier suitability. Shortlisted suppliers will then be invited to submit a full tender response in Stage 2. Engagement of a strategic partner to co-develop and implement a comprehensive Target Operating Model (TOM) for business support and administrative functions across the organisation. The initiative will focus on streamlining internal operations, reducing manual processing, and modernising service delivery through ethical and effective use of automation. The partner would be engaged in 2 phases; to review and identify the opportunities and then to support the deployment of relevant technology into the organisation. The outcome expected in the first phase would be a target operating model identifying where AI and digital could automate processes or services. ## Key Details | Field | Value | | --- | --- | | Publication source | Find A Tender Service | | Latest notice | https://www.find-tender.service.gov.uk/Notice/064245-2025 | | Notice type | UK4 - Tender Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Open | | Procurement method details | Below threshold - open competition | | Tender suitability | SME | | Awardee scale | Not specified | | All stages | Planning, Tender | ## Dates | Field | Value | | --- | --- | | Publication date | 10 Oct 2025 | | Submission deadline | 24 Oct 2025 | | Future notice date | 7 Oct 2025 | | Award date | Not specified | | Contract period | 1 Nov 2025 - 1 May 2026 | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | £104,166 | | Lots value | £104,166 | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Active | | Lots status | Active | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | STOKE ON TRENT CITY COUNCIL | | Locality | STOKE-ON-TRENT | | Post town | Stoke-on-Trent | | Postcode | ST4 1HH | | Country | England | | ITL 1 | TLG West Midlands (England) | | ITL 2 | TLG2 Shropshire and Staffordshire | | ITL 3 | TLG23 Stoke-on-Trent | | Local authority | Stoke-on-Trent | | Electoral ward | Hartshill Park & Stoke | | Westminster constituency | Stoke-on-Trent Central | | Delivery location | TLG23 Stoke-on-Trent | ## CPV Codes ### Divisions - 72 - IT services: consulting, software development, Internet and support - 79 - Business services: law, marketing, consulting, recruitment, printing and security ### Codes - 72220000 - Systems and technical consultancy services - 79410000 - Business and management consultancy services ## Release History - 10 Oct 2025 at 14:09 - TenderUpdate - UK4 - Tender Notice - https://www.find-tender.service.gov.uk/Notice/064245-2025 - 6 Oct 2025 at 14:39 - Tender - UK4 - Tender Notice - https://www.find-tender.service.gov.uk/Notice/062595-2025 - 3 Oct 2025 at 16:42 - Planning - UK3 - Planned Procurement Notice - https://www.find-tender.service.gov.uk/Notice/062329-2025 ## Documents - https://www.find-tender.service.gov.uk/Notice/064245-2025 10th October 2025 - Tender notice on Find a Tender - https://www.find-tender.service.gov.uk/Notice/062595-2025 6th October 2025 - Tender notice on Find a Tender - https://www.find-tender.service.gov.uk/Notice/062329-2025 3rd October 2025 - Planned procurement notice on Find a Tender ## Notice URLs - https://procontract.due-north.com/Advert?advertId=e88c0235-74a0-f011-813a-005056b64545&p=08c1102f-61ba-e711-80e6-005056b64545 - https://www.legislation.gov.uk/ukpga/2023/54/contents ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-05a84e. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-05a84e.json.