---
title: "Digital Transformation Solutions and Enterprise Services"
ocid: "ocds-h6vhtk-05a854"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-05a854"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-05a854.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-05a854.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "KENT COUNTY COUNCIL (T/A PROCUREMENT SERVICES)"
published: "2026-03-27"
---

# Digital Transformation Solutions and Enterprise Services

Buyer: KENT COUNTY COUNCIL (T/A PROCUREMENT SERVICES)  
Current stage: Award  
OCID: ocds-h6vhtk-05a854

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## Summary

Kent County Council, operating under Procurement Services, has released a framework titled "Digital Transformation Solutions and Enterprise Services," aimed at empowering public sector organisations in the United Kingdom. The procurement involves digital transformation, operational modernisation, and strategic reform services. It covers IT services such as consulting, software development, and Internet support across various lots. The contract process is currently in the award stage as of March 27, 2026, with awards pending for various service categories like Digital and Service Transformation, IT, Cloud, and Cyber Services, among others. The framework allows for a four-year duration, with call-off contracts commencing from May 1, 2026 and concluding on April 30, 2030. Interested parties should note that the standstill period ends on April 9, 2026, and the final signature is scheduled for April 20, 2026.

The tender offers substantial growth opportunities for businesses, particularly those proficient in delivering IT services, consultancy, cybersecurity, and various digital solutions. SMEs and large enterprises can both leverage this procurement to expand their portfolio, supported by a comprehensive framework that allows direct awards, rapid request for quotes, and further competition. Suppliers from multiple sectors, including strategic consultancy and public sector reform, are encouraged to participate, as the procurement method is open. Businesses with capabilities in AI, software implementation, network management, and managed IT services stand to benefit, making this an attractive opportunity for companies looking to strengthen their public sector engagements.

## Notice

This Framework provides a compliant, flexible, and outcomes-focused route to market for public sector organisations seeking to deliver digital transformation, operational modernisation, and strategic reform. It supports both targeted interventions and end-to-end delivery models across core service areas. Maximum percentage fee charged to suppliers is 0.75% Contracting authorities that may use the framework: This Framework is for use by Customers in the United Kingdom, British Overseas Territories, and Crown Dependencies that exist on 29/09/25 and which fall into one or more of the following categories: *Ministerial government departments *Non ministerial government departments *Executive agencies of government *Non-Departmental Public Bodies (NDPBs), including advisory NDPBs, executive NDPBs, and tribunal NDPBs *Assembly Sponsored Public Bodies (ASPBs) *Police forces *Fire and rescue services *Ambulance services *Maritime and coastguard agency services *NHS bodies *Educational bodies or establishments including state schools (nursery schools, primary schools, middle or high schools, secondary schools, special schools), academies, colleges, Pupil Referral Unit (PRU), further education colleges and universities *Hospices *National Parks *Housing associations, including registered social landlords *Third sector and charities *Citizens advice bodies *Councils, including county councils, district councils, county borough councils, community councils, London borough councils, unitary councils, metropolitan This also includes any public bodies or authorities established or restructured as a result of governance changes introduced under the English Devolution bill Suppliers are advised that the Contracting Authority and its Customers reserve the right to supply the tendered goods, services, and commodities to companies that have a majority public sector ownership by any of the public sector bodies referred to above during the Framework period as stated in this document, for the purpose of selling to other public, private and third sector organisations.

### Lot Information

Digital and Service Transformation

This Lot covers services including, but not limited to, the design, delivery, and improvement of digital services and platforms across the public sector. Suppliers must be capable of delivering a full range of the following services, either directly or via a sub-contractor, if they are awarded onto the Framework: *Agile delivery and multidisciplinary teams *AI, RPA, chatbots, and workflow automation *Behavioural insights and user research *Consultancy *CRM systems, customer portals, and online journeys *Digital inclusion and accessibility *Digital strategy and service design *Low-code / no-code platforms *Legacy system replacement and integration *Operational support including hybrid mail services

IT, Cloud, and Cyber Services

This Lot covers services including, but not limited to, the design, delivery, and management of digital infrastructure, cloud environments, and cyber security across public sector organisations. Suppliers must be capable of delivering a full range of the following services, either directly or via a sub-contractor, if they are awarded onto the Framework: *Cloud infrastructure, migration, hosting, and hybrid IT models *Consultancy *Cyber security audits, SOC, and penetration testing *Disaster recovery and business continuity *Integration with estates and smart building technologies *IT operations automation (e.g. predictive maintenance) *Managed IT services and support desks *Network and device management *Smart workplace and connectivity solutions

People, Payroll, Pensions and Financial operations

This Lot covers services including, but not limited to, the transformation and management of public sector people operations, payroll, pensions, and procurement/payment functions. Suppliers must be capable of delivering a full range of the following services, either directly or via a sub-contractor, if they are awarded onto the Framework: *AI tools for financial analytics *AI tools for workforce planning *Consultancy *Digital Interviewing Solutions *ERP/finance system integration and workflow design *HR strategy and workforce transformation *Learning & development, performance management *Managed payroll and pensions services *Payment services (e.g. BACS, payment gateways, Open Banking) *Purchase-to-Pay (P2P) and invoice automation platforms *Recruitment and onboarding platforms *TUPE and workforce transition support

Estates, Facilities and Asset Management Technology

This Lot covers services including, but not limited to, the use of technology, data, and automation to support smart estates management, statutory compliance, and Net Zero delivery. Suppliers must be capable of delivering a full range of the following services, either directly or via a sub-contractor, if they are awarded onto the Framework: *Asset register digitisation and lifecycle planning *Building Management Systems (BMS) and automation *CAFM platforms for planned and reactive maintenance *Consultancy *Estates dashboards and compliance tracking *Integration with digital and finance infrastructure *IoT sensors (e.g. fire, legionella, occupancy, energy) *Predictive maintenance and analytics platforms *Smart lighting, heating and energy optimisation systems

Strategic Consultancy and Public Sector Reform

This Lot covers services including, but not limited to, strategic consultancy, organisational reform, and major transformation programme support across the public sector. Suppliers must be capable of delivering a full range of the following services, either directly or via a sub-contractor, if they are awarded onto the Framework: *Business case development (Five Case Model / Green Book) *Equality, diversity, inclusion, and digital inclusion strategies *Governance, devolution, and partnership planning *ICS and health & care integration strategies *Innovation advisory and system redesign *Net Zero strategy and cross-sector collaboration *Organisational strategy and operating model reviews *Portfolio and programme management *Regeneration, levelling up, and place-based design

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/028331-2026 |
| Notice type | UK6 - Contract Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | SME, VCSE |
| Awardee scale | Large, SME |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 27 Mar 2026 |
| Submission deadline | 3 Nov 2025 |
| Future notice date | Not specified |
| Award date | 23 Mar 2026 |
| Contract period | 30 Apr 2026 - 30 Apr 2030 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £700,000,000 |
| Lots value | £700,000,000 |
| Awards value | £400,000,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Pending |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | KENT COUNTY COUNCIL (T/A PROCUREMENT SERVICES) |
| Locality | WEST MALLING |
| Post town | Rochester |
| Postcode | ME19 4YT |
| Country | England |
| ITL 1 | TLJ South East (England) |
| ITL 2 | TLJ4 Kent |
| ITL 3 | TLJ46 West Kent |
| Local authority | Tonbridge and Malling |
| Electoral ward | Kings Hill |
| Westminster constituency | Maidstone and Malling |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 19 |
| Supplier names | ACCESS PAYSUITE; BETTER GROUP; CAPITA BUSINESS SERVICES; GOACO GROUP; HITACHI SOLUTIONS EUROPE; INFOSYS; INNER CIRCLE CONSULTING; INVESTIGO; KADEL CONSULTING; NEO TECHNOLOGY SOLUTIONS; RICOH; ROBPIN; ROC TECHNOLOGIES; SOFTCAT; TELEFONICA TECH NORTHERN IRELAND; THE DMS DIGITAL GROUP; VE3 GLOBAL; VERSION 1 SOLUTIONS; WM5G |

## CPV Codes

### Divisions

- 35 - Security, fire-fighting, police and defence equipment
- 45 - Construction work
- 48 - Software package and information systems
- 50 - Repair and maintenance services
- 66 - Financial and insurance services
- 70 - Real estate services
- 71 - Architectural, construction, engineering and inspection services
- 72 - IT services: consulting, software development, Internet and support
- 73 - Research and development services and related consultancy services
- 75 - Administration, defence and social security services
- 77 - Agricultural, forestry, horticultural, aquacultural and apicultural services
- 79 - Business services: law, marketing, consulting, recruitment, printing and security
- 90 - Sewage, refuse, cleaning and environmental services

### Codes

- 35120000 - Surveillance and security systems and devices
- 45310000 - Electrical installation work
- 48000000 - Software package and information systems
- 50700000 - Repair and maintenance services of building installations
- 66100000 - Banking and investment services
- 66110000 - Banking services
- 66120000 - Investment banking services and related services
- 66140000 - Portfolio management services
- 66171000 - Financial consultancy services
- 66520000 - Pension services
- 66522000 - Group pension services
- 70300000 - Real estate agency services on a fee or contract basis
- 71314300 - Energy-efficiency consultancy services
- 72000000 - IT services: consulting, software development, Internet and support
- 72100000 - Hardware consultancy services
- 72200000 - Software programming and consultancy services
- 72212000 - Programming services of application software
- 72212200 - Networking, Internet and intranet software development services
- 72220000 - Systems and technical consultancy services
- 72221000 - Business analysis consultancy services
- 72222300 - Information technology services
- 72223000 - Information technology requirements review services
- 72224000 - Project management consultancy services
- 72230000 - Custom software development services
- 72240000 - Systems analysis and programming services
- 72250000 - System and support services
- 72253000 - Helpdesk and support services
- 72260000 - Software-related services
- 72261000 - Software support services
- 72262000 - Software development services
- 72263000 - Software implementation services
- 72266000 - Software consultancy services
- 72300000 - Data services
- 72500000 - Computer-related services
- 72510000 - Computer-related management services
- 72590000 - Computer-related professional services
- 72600000 - Computer support and consultancy services
- 72800000 - Computer audit and testing services
- 73000000 - Research and development services and related consultancy services
- 73220000 - Development consultancy services
- 75100000 - Administration services
- 77314000 - Grounds maintenance services
- 79200000 - Accounting, auditing and fiscal services
- 79210000 - Accounting and auditing services
- 79211110 - Payroll management services
- 79212000 - Auditing services
- 79221000 - Tax consultancy services
- 79222000 - Tax-return preparation services
- 79315000 - Social research services
- 79400000 - Business and management consultancy and related services
- 79410000 - Business and management consultancy services
- 79411000 - General management consultancy services
- 79411100 - Business development consultancy services
- 79412000 - Financial management consultancy services
- 79413000 - Marketing management consultancy services
- 79414000 - Human resources management consultancy services
- 79415000 - Production management consultancy services
- 79416000 - Public relations services
- 79417000 - Safety consultancy services
- 79418000 - Procurement consultancy services
- 79419000 - Evaluation consultancy services
- 79421000 - Project-management services other than for construction work
- 79430000 - Crisis management services
- 79600000 - Recruitment services
- 79610000 - Placement services of personnel
- 79993100 - Facilities management services
- 90500000 - Refuse and waste related services
- 90700000 - Environmental services
- 90910000 - Cleaning services

## Release History

- 27 Mar 2026 at 10:10 - Award - UK6 - Contract Award Notice - https://www.find-tender.service.gov.uk/Notice/028331-2026
- 3 Oct 2025 at 18:06 - Tender - UK4 - Tender Notice - https://www.find-tender.service.gov.uk/Notice/062339-2025

## Documents

- https://www.find-tender.service.gov.uk/Notice/028331-2026
  27th March 2026 - Contract award notice on Find a Tender
- https://www.find-tender.service.gov.uk/Notice/062339-2025
  3rd October 2025 - Tender notice on Find a Tender

## Notice URLs

- https://www.delta-esourcing.com
- https://www.legislation.gov.uk/ukpga/2023/54/contents

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-05a854. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-05a854.json.