---
title: "Provision of a 24/7 Core Wellbeing Service with Potential for Planned Care and Support Extra Care Schemes with Leeds City Council Nominations (Box Tree Court and Lady Ida Lodge)"
ocid: "ocds-h6vhtk-05a866"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-05a866"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-05a866.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-05a866.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "LEEDS CITY COUNCIL"
published: "2025-12-18"
---

# Provision of a 24/7 Core Wellbeing Service with Potential for Planned Care and Support Extra Care Schemes with Leeds City Council Nominations (Box Tree Court and Lady Ida Lodge)

Buyer: LEEDS CITY COUNCIL  
Current stage: Award  
OCID: ocds-h6vhtk-05a866

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## Summary

The tender process for the "Provision of a 24/7 Core Wellbeing Service with Potential for Planned Care and Support Extra Care Schemes with Leeds City Council Nominations" was managed by the Leeds City Council, a public authority in the United Kingdom. The procurement is categorised under health and social work services, particularly within the UKE42 region. Notably, the procurement process, involving a direct award to the supplier Housing 21, has been completed, with the contract starting on 1 January 2026 and concluding on 31 December 2028. The maximum potential extension for this contract is until 31 December 2030. Leeds City Council utilised a 'light touch' regime due to the absence of competition, making Housing 21 the ideal supplier given their existing infrastructure and expertise in the schemes involved, located at Box Tree Court and Lady Ida Lodge.

This contract presents a significant opportunity for businesses involved in the delivery of health and social services, particularly small and medium-sized enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs) looking to collaborate or compete for similar tenders in the future. With Housing 21 fulfilling the service delivery, interested companies could explore partnerships or sub-contracting opportunities that might emerge. Furthermore, businesses that offer complementary services or innovations in planned care and support can position themselves strategically for upcoming procurements, leveraging the locality and specialised nature of this award.

## Notice

This service is to provide high quality, outcome-focused services which are safe and that meet the quality outcomes and safeguarding responsibilities of the Council. This will involve working to achieve the agreed outcomes as defined by the Service User, through a person-centred planning approach that puts Service Users and their Carers at the forefront of all decision making. The services that this will be achieved through include a 24/7 care staffing presence to respond to unplanned care requests and help engage with the delivery of activities as well as through the delivery of Planned Care and Support as requested by the individuals residing in the apartments in the Schemes to which the Council holds nomination rights.

### Procurement Information

It is considered that the grounds stated under Schedule 5 Paragraph 6 apply here as there is strong evidence that no reasonable alternative to Housing 21 providing the services exists for the following reasons: a) There is an absence of competition on technical grounds due to Housing 21 owning and operating both the housing and care functions at both schemes. The Council's access into the schemes is through nomination rights to under half of all apartments at both schemes. It is through these nominations that individuals come into contact with the wider care services that are the subject of the direct award. b) The onsite 24/7 background care team cover delivered by Housing 21at both schemes is a service delivered to all apartments regardless of tenure, the majority of which fall outside of the Council's nominations. While the Council stipulates its expectations of an onsite 24/7 background support service it is not funded by the Council and instead is funded by tenants via direct arrangements between Housing 21 and the tenants. This is a mandatory service and is chargeable to each apartment (regardless of statutory care need) in order to sustain a 24/7 onsite care team presence. c) The same onsite care team can also deliver planned care and support hours and the service specification recognises Housing 21 to be the provider of choice in all instances where no other preference has been expressed by the service user. The business model of an onsite mandatory care team delivering additional hours of day-to-day personal care is what makes extra care support viable and affordable. The direct award recognises the presence of this business model as well as its necessity for service viability. It also recognises the high probability of Housing 21 being a service user's provider of choice at both schemes.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/084233-2025 |
| Notice type | UK6 - Contract Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Direct |
| Procurement method details | Direct award |
| Tender suitability | SME, VCSE |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 18 Dec 2025 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 6 Oct 2025 |
| Contract period | 1 Jan 2026 - 31 Dec 2028 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | £2,182,698 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | LEEDS CITY COUNCIL |
| Locality | LEEDS |
| Post town | Leeds |
| Postcode | LS1 1UR |
| Country | England |
| ITL 1 | TLE Yorkshire and The Humber |
| ITL 2 | TLE4 West Yorkshire |
| ITL 3 | TLE42 Leeds |
| Local authority | Leeds |
| Electoral ward | Little London & Woodhouse |
| Westminster constituency | Leeds Central and Headingley |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | HOUSING 21 |

## CPV Codes

### Divisions

- 85 - Health and social work services

### Codes

- 85000000 - Health and social work services

## Release History

- 18 Dec 2025 at 11:09 - Award - UK6 - Contract Award Notice - https://www.find-tender.service.gov.uk/Notice/084233-2025
- 6 Oct 2025 at 07:36 - Award - UK5 - Transparency Notice - https://www.find-tender.service.gov.uk/Notice/062363-2025

## Documents

- https://www.find-tender.service.gov.uk/Notice/084233-2025
  18th December 2025 - Contract award notice on Find a Tender
- https://www.find-tender.service.gov.uk/Notice/062363-2025
  6th October 2025 - Transparency notice on Find a Tender

## Notice URLs

- http://www.housing21.org.uk/
- http://www.leeds.gov.uk
- https://www.legislation.gov.uk/ukpga/2023/54/contents

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-05a866. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-05a866.json.