---
title: "Ticketing and Membership Systems Services 2025"
ocid: "ocds-h6vhtk-05a8ee"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-05a8ee"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-05a8ee.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-05a8ee.json"
source: "Find A Tender Service"
current_stage: "Tender"
buyer: "BRITISH FILM INSTITUTE"
published: "2025-10-06"
---

# Ticketing and Membership Systems Services 2025

Buyer: BRITISH FILM INSTITUTE  
Current stage: Tender  
OCID: ocds-h6vhtk-05a8ee

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## Summary

The British Film Institute, operating as a public authority, has initiated a procurement process for "Ticketing and Membership Systems Services 2025". This tender involves the implementation and integration of a new ticketing and membership platform essential for their digital services. Located in London, UK, this procurement falls within the services category, focusing on technology solutions like ticket-validation and information technology services. The procurement is currently at the Tender stage using a selective competitive procedure. Key dates include an expression of interest deadline on 30 October 2025 and an enquiry period ending on 23 October 2025. The contract is set to commence on 1 September 2026 and may extend up to 2036, offering a significant investment opportunity with a gross value of £1,440,000.

This tender offers numerous opportunities for businesses specialising in innovative ticketing solutions, software integration, and IT services aimed at enhancing digital experiences. Companies with expertise in developing scalable and user-friendly platforms, capable of handling peak sales efficiency, will find this opportunity aligns well with their capabilities. The process allows for competitive engagement through a method involving presentations and demonstrations, providing an avenue for businesses to showcase their innovative solutions. The procurement's focus on quality and advantageous pricing structures creates a favourable environment for businesses eager to expand their services in the entertainment and cultural sectors.

## Notice

This procurement is for the implementation of a ticketing & membership platform and integration with other in-scope systems. This platform is one of BFI's business critical systems and is used to support a number of different 'What's On' digital services. It is essential that we test the market and ensure that after 15 years, we select a platform fit for 2026 and beyond. The new platform needs to meet user needs who expect an intuitive, efficient, optimised and accessible experience and in line with other seamless experiences they have with other cinemas or venues. It needs to be robust and scalable during peak sales periods (something that has been an issue in the past). The new system will integrate with other services within the wider ecosystem and support the ongoing digital programme experience and content management system workstreams The Contract shall be awarded for 3 years with an option to extend for up to 7 years.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/062598-2025 |
| Notice type | UK4 - Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Competitive flexible procedure |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 6 Oct 2025 |
| Submission deadline | 23 Oct 2025 |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | 31 Aug 2026 - 31 Aug 2029 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £1,200,000 |
| Lots value | £1,200,000 |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Active |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | BRITISH FILM INSTITUTE |
| Locality | LONDON |
| Post town | West London |
| Postcode | W1T 1LN |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI36 Camden |
| Local authority | Camden |
| Electoral ward | Bloomsbury |
| Westminster constituency | Holborn and St Pancras |
| Delivery location | TLI London |

## CPV Codes

### Divisions

- 30 - Office and computing machinery, equipment and supplies except furniture and software packages
- 42 - Industrial machinery
- 50 - Repair and maintenance services
- 72 - IT services: consulting, software development, Internet and support

### Codes

- 30123100 - Ticket-validation machines
- 30144200 - Ticket-issuing machines
- 42991230 - Ticket printers
- 50316000 - Maintenance and repair of ticket-issuing machinery
- 72222300 - Information technology services
- 72267000 - Software maintenance and repair services

## Release History

- 6 Oct 2025 at 14:41 - Tender - UK4 - Tender Notice - https://www.find-tender.service.gov.uk/Notice/062598-2025

## Documents

- https://www.find-tender.service.gov.uk/Notice/062598-2025
  6th October 2025 - Tender notice on Find a Tender

## Notice URLs

- https://www.in-tendhost.co.uk/bfi/aspx/Home
- https://www.legislation.gov.uk/ukpga/2023/54/contents

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-05a8ee. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-05a8ee.json.