---
title: "002621 - Preliminary Market Engagement (PME) for Extended Detection and Response (XDR) Solution for Endpoint and Email Protection with 24/7 Security Operations Centre (SOC) Services"
ocid: "ocds-h6vhtk-05aaa6"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-05aaa6"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-05aaa6.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-05aaa6.json"
source: "Find A Tender Service"
current_stage: "Planning"
buyer: "DURHAM COUNTY COUNCIL"
published: "2025-10-08"
---

# 002621 - Preliminary Market Engagement (PME) for Extended Detection and Response (XDR) Solution for Endpoint and Email Protection with 24/7 Security Operations Centre (SOC) Services

Buyer: DURHAM COUNTY COUNCIL  
Current stage: Planning  
OCID: ocds-h6vhtk-05aaa6

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## Summary

Durham County Council, acting as the contracting authority, is currently planning a public procurement process for an Extended Detection and Response (XDR) solution. The project, titled "002621 - Preliminary Market Engagement (PME) for Extended Detection and Response (XDR) Solution for Endpoint and Email Protection with 24/7 Security Operations Centre (SOC) Services," is designated primarily under the "services" procurement category. It is aimed at enhancing cybersecurity measures to protect sensitive data and services. Located in the region UKC14 in the United Kingdom, this procurement is in the planning stage with a focus on initial market engagement. Interested suppliers must complete a market engagement questionnaire by 24th October 2025. The planned contract period is set to commence on 1st April 2026 and conclude on 31st March 2029, with a project budget of up to £1.2 million.

This tender presents a significant opportunity for businesses specialising in cybersecurity solutions, particularly those offering advanced detection and response capabilities along with 24/7 security operations centre support. Companies equipped to provide an XDR platform capable of integrating with common local government IT environments such as Microsoft 365, and offering real-time threat monitoring and incident response, are well-placed to compete. The procurement process invites suppliers to showcase their solution's capacity for threat intelligence and regulatory compliance support, thereby opening doors for growth in the public sector cybersecurity market.

## Notice

As a local authority, we have a duty to protect sensitive citizen and staff data, maintain critical services, and demonstrate compliance with national standards and regulations. Cyber threats continue to increase in scale and sophistication, and our existing controls need to be enhanced to reduce risk, improve detection, and shorten response times. We are therefore seeking to engage with the market to understand current capabilities in delivering Extended Detection and Response (XDR) solutions, focused on endpoint and email protection, supported by 24/7 managed Security Operations Centre (SOC) services. Scope of Requirement Suppliers are invited to share details of their solutions and services that can deliver: * An XDR platform capable of detecting and correlating threats across endpoint devices and email systems (e.g. phishing, malware, ransomware, and advanced persistent threats). * Integration with widely used local government environments (e.g. Microsoft 365, Windows-based estate, iOS, Android). * Real-time monitoring, alerting, and response, with automated containment where feasible. * Access to a 24/7 SOC service, including: o Continuous monitoring and triage of alerts o Threat intelligence integration, ideally aligned to UK government/NCSC guidance o Incident response and clear escalation pathways o Regular reporting, dashboards, and compliance outputs to support audits (e.g. PSN, PCI-DSS, Cyber Essentials Plus, ISO27001)

### Planning Information

Market Engagement questionnaire can be accessed free of charge by registering on the Open Portal which be accessed via open-uk.org
Deadline for completed submissions via the Open Portal is Friday 24th October 2025 at 12 noon.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/063329-2025 |
| Notice type | UK2 - Preliminary Market Engagement Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Not Specified |
| Procurement method details | Not specified |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Planning |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 8 Oct 2025 |
| Submission deadline | Not specified |
| Future notice date | 24 Oct 2025 |
| Award date | Not specified |
| Contract period | 31 Mar 2026 - 31 Mar 2029 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £1,000,000 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Planning |
| Lots status | Planning |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | DURHAM COUNTY COUNCIL |
| Locality | DURHAM |
| Post town | Durham |
| Postcode | DH1 5WB |
| Country | England |
| ITL 1 | TLC North East (England) |
| ITL 2 | TLC4 Northumberland, Durham and Tyne & Wear |
| ITL 3 | TLC41 Durham |
| Local authority | County Durham |
| Electoral ward | Framwellgate and Newton Hall |
| Westminster constituency | City of Durham |
| Delivery location | TLC14 Durham |

## CPV Codes

### Divisions

- 48 - Software package and information systems
- 72 - IT services: consulting, software development, Internet and support

### Codes

- 48730000 - Security software package
- 72212730 - Security software development services

## Release History

- 8 Oct 2025 at 13:09 - Planning - UK2 - Preliminary Market Engagement Notice - https://www.find-tender.service.gov.uk/Notice/063329-2025

## Documents

- https://www.find-tender.service.gov.uk/Notice/063329-2025
  8th October 2025 - Preliminary market engagement notice on Find a Tender

## Notice URLs

- http://www.durham.gov.uk/
- https://www.legislation.gov.uk/ukpga/2023/54/contents

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-05aaa6. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-05aaa6.json.