---
title: "Integrated Urgent Care Service"
ocid: "ocds-h6vhtk-05ab3c"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-05ab3c"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-05ab3c.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-05ab3c.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "NHS SUFFOLK AND NORTH EAST ESSEX INTEGRATED CARE BOARD"
published: "2025-10-09"
---

# Integrated Urgent Care Service

Buyer: NHS SUFFOLK AND NORTH EAST ESSEX INTEGRATED CARE BOARD  
Current stage: Award  
OCID: ocds-h6vhtk-05ab3c

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-05ab3c)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-05ab3c.json)

## Summary

The NHS Suffolk and North East Essex Integrated Care Board (ICB) recently issued a contract modification notice for the "Integrated Urgent Care Service," classified under the health services sector (CPV 85100000). This modification pertains to a Provider Selection Regime under the Health Care Services (Provider Selection Regime) Regulations 2023, excluding the applicability of the Public Contracts Regulations 2015. The procurement involves services that include a Conveyance Avoidance Helpline and an Unscheduled Care Coordination Hub, aimed at improving patient care and reducing emergency department reliance. These services are set to continue until 31st October 2025. The contract was initially signed on 25th June 2018, with services delivered in the UKH14 and UKH34 regions in the United Kingdom.

This tender offers significant opportunities for businesses, particularly those specialising in healthcare services delivery and innovation in patient care processes. Large-scale healthcare providers like Practice Plus Group Urgent Care Ltd, who have already been active suppliers, can benefit from continuing and expanding services under this framework. As the modifications advocate permanent funding, businesses capable of providing reliable and effective medical services, specifically in the realm of emergency care facilitation and patient management, stand to gain from participating in similar procurement opportunities.

### Lot Information

Lot 1

Permanent funding for the following services for the duration of the contract (6 months to October 2025) Conveyance Avoidance Helpline: This helpline is available to ambulance crews-on-scene and allows them to get advice on options for treating patients on scene or using services other than ED. Unscheduled Care Coordination Hub: This service takes cases from the 999 stack and reviews them to see if there are any other options for treatment, including other services, that mean that the patient will not need conveying to ED.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/063553-2025 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Not Specified |
| Procurement method details | Not specified |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 9 Oct 2025 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 24 Jun 2018 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £90,589,775 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Not specified |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NHS SUFFOLK AND NORTH EAST ESSEX INTEGRATED CARE BOARD |
| Locality | IPSWICH |
| Post town | Ipswich |
| Postcode | IP1 2BX |
| Country | England |
| ITL 1 | TLH East (England) |
| ITL 2 | TLH6 Suffolk |
| ITL 3 | TLH62 Ipswich |
| Local authority | Ipswich |
| Electoral ward | Gipping |
| Westminster constituency | Ipswich |
| Delivery location | TLH14 Suffolk CC, TLH34 Essex Haven Gateway |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | PRACTICE PLUS GROUP URGENT CARE |

## CPV Codes

### Divisions

- 85 - Health and social work services

### Codes

- 85100000 - Health services

## Release History

- 9 Oct 2025 at 08:42 - AwardUpdate - Award Notice - https://www.find-tender.service.gov.uk/Notice/063553-2025

## Notice URLs

- https://in-tendhost.co.uk/snee-icb/aspx/Home
- https://suffolkandnortheastessex.icb.nhs.uk/
- https://ted.europa.eu/udl?uri=TED:NOTICE:999999-2099:TEXT:EN:HTML

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-05ab3c. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-05ab3c.json.