--- title: "Level 3 Support for Oracle Cloud Fusion" ocid: "ocds-h6vhtk-05ac34" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-05ac34" markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-05ac34.md" json_url: "https://d3tenders.com/contract/ocds-h6vhtk-05ac34.json" source: "Find A Tender Service" current_stage: "Planning" buyer: "LONDON BOROUGH OF BARNET" published: "2025-10-09" --- # Level 3 Support for Oracle Cloud Fusion Buyer: LONDON BOROUGH OF BARNET Current stage: Planning OCID: ocds-h6vhtk-05ac34 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-05ac34) [Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-05ac34.json) ## Summary The London Borough of Barnet is currently in the planning stage of a procurement process for Level 3 Support for Oracle Cloud Fusion, targeting the information technology services category. This procurement is a part of the Council's strategic shift towards a new support partner following the end of its existing post-implementation support contract. The procurement planning involves a market engagement milestone set for 23rd October 2025, to be held virtually via MS Teams, with intentions to explore the suppliers' capabilities in delivering comprehensive Oracle Cloud support services. The proposed contract period is from 1st April 2026 to 31st March 2029, with the possibility of extension until March 2030. The initiative is governed under the Procurement Act 2023 and seeks to ensure compliance with UK legislation. The process is set in London, UK, with an anticipated contract value of £726,000 gross. This procurement process represents a significant opportunity for businesses specialising in Oracle support services, particularly those with a proven track record in UK Local Authority engagements. Companies that excel in resolving technical issues, managing updates, and offering strategic planning for technology transformations will find suitable prospects in this tender. The successful bidder will be required to deliver value-added services, such as automation and continuous improvement. Key attributes for potential businesses include expertise in Oracle SaaS applications and infrastructure, custom reporting capabilities, and the ability to support internal capability building within the Council. The engagement aims to harness vendor insights to shape the final procurement strategy, making it an attractive opportunity for firms keen to influence and adapt to Barnet's future IT landscape. Interested parties are advised to register and attend the market engagement event to maximise their chances of being involved in shaping this procurement initiative. ## Notice The London Borough of Barnet (the "Council") is seeking to engage with the market in preparation for the procurement of Level 3 Oracle Cloud Fusion Support Services for its Oracle Cloud Fusion environment. This engagement is part of the Council's strategic transition to a new support partner following the conclusion of its current post-implementation support contract. The Council is issuing this notice in accordance with Sections 16 and 17 of the Procurement Act 2023 to invite potential providers to participate in early market engagement activities. Please note: this is not a call for competition. Scope of the Requirement The Council is seeking a highly capable support partner with demonstrable experience supporting UK Local Authorities to provide Level 3 support across the following Oracle Cloud components: *Oracle SaaS (Fusion Applications): Finance, Procurement, Human Capital Management (HCM), Payroll, Time & Labour (OTL), iExpenses, and Enterprise Performance Management (EPM) *Oracle Integration Cloud (OIC) and Platform as a Service (PaaS) *Oracle Cloud Infrastructure (OCI) and Oracle Database *Custom integrations and reporting (OTBI, BI Publisher, SmartView, ADFDI) The successful partner will be expected to: *Resolve complex technical and functional issues escalated from the Council's internal support team *Manage quarterly patching and environment refreshes *Provide strategic input into change governance and roadmap development *Deliver continuous improvement and value-added services, including automation and innovation *Support knowledge transfer and internal capability building A Market Engagement Event will be held on: Thursday 23 October 2025 Time: 11:30-12:30 Virtual (MS Teams) This session will provide an overview of the Council's Oracle Cloud environment, support model, and procurement timeline. It will also offer an opportunity for suppliers to ask questions and provide feedback that may shape the final procurement approach. Next Steps Interested providers are encouraged to register their interest and attend the Market Engagement Event. Further details, including how to register, will be published alongside this notice. To view this notice, please click here: https://londonbarnet.delta-esourcing.com/delta/viewNotice.html?noticeId=982971474 ### Planning Information Market Engagement Event: • Date: 23/10/2025 • Time: 11:30hrs - 12:30hrs • Platform: MS Teams (online) Please email procurement@barnet.gov.uk to register. Soft market engagement with several suppliers and other local authorities was carried out between May and July 2025 through initial conversations, to help refine service requirements and assess suppliers’ capability and interest. ## Key Details | Field | Value | | --- | --- | | Publication source | Find A Tender Service | | Latest notice | https://www.find-tender.service.gov.uk/Notice/063949-2025 | | Notice type | UK2 - Preliminary Market Engagement Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Not Specified | | Procurement method details | Not specified | | Tender suitability | Not specified | | Awardee scale | Not specified | | All stages | Planning | ## Dates | Field | Value | | --- | --- | | Publication date | 9 Oct 2025 | | Submission deadline | Not specified | | Future notice date | 30 Oct 2025 | | Award date | Not specified | | Contract period | 31 Mar 2026 - 31 Mar 2029 | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | £605,000 | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Planning | | Lots status | Planning | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | LONDON BOROUGH OF BARNET | | Locality | LONDON | | Post town | North West London | | Postcode | NW9 4EW | | Country | England | | ITL 1 | TLI London | | ITL 2 | TLI7 Outer London - West and North West | | ITL 3 | TLI71 Barnet | | Local authority | Barnet | | Electoral ward | Colindale North | | Westminster constituency | Hendon | | Delivery location | TLI71 Barnet | ## CPV Codes ### Divisions - 72 - IT services: consulting, software development, Internet and support ### Codes - 72222300 - Information technology services ## Release History - 9 Oct 2025 at 18:05 - Planning - UK2 - Preliminary Market Engagement Notice - https://www.find-tender.service.gov.uk/Notice/063949-2025 ## Documents - https://www.find-tender.service.gov.uk/Notice/063949-2025 9th October 2025 - Preliminary market engagement notice on Find a Tender ## Notice URLs - https://londonbarnet.delta-esourcing.com/delta/viewNotice.html?noticeId=982971474 - https://www.legislation.gov.uk/ukpga/2023/54/contents ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-05ac34. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-05ac34.json.