---
title: "Request for Information for Ticketing Solution/Service"
ocid: "ocds-h6vhtk-05ac91"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-05ac91"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-05ac91.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-05ac91.json"
source: "Find A Tender Service"
current_stage: "Planning"
buyer: "CORPORATE OFFICER OF THE HOUSE OF COMMONS"
published: "2026-03-16"
---

# Request for Information for Ticketing Solution/Service

Buyer: CORPORATE OFFICER OF THE HOUSE OF COMMONS  
Current stage: Planning  
OCID: ocds-h6vhtk-05ac91

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## Summary

The Corporate Officer of the House of Commons is planning a public procurement for a new ticketing solution, aiming to enhance the booking experiences for tours and events at the UK Parliament. The project involves a Request for Information (RFI) exercise to gather feedback on draft requirements related to booking, ticketing, and visitor experience management. This engagement stage, planned to begin in mid-March 2026, will help shape the procurement strategy and refine the tender requirements. Those interested are encouraged to express early interest to be involved in the RFI process by registering via the UK Parliament's eSourcing Portal by 30 March 2026. Additionally, related supplier events are planned for November 2025 to further understand market offerings.

This procurement process presents significant business opportunities for companies specialising in information technology services or strategic review and planning services. Small and medium-sized enterprises (SMEs), as well as voluntary, community and social enterprises (VCSEs), can take advantage of the ambitions of the UK Parliament to bring enhanced accessibility and visitor interaction through innovative solutions. With an estimated budget of £500,000 to £1,000,000, businesses that can offer commercial off-the-shelf solutions tailored to public needs, including integration and support services, may find this an ideal occasion to grow and reach a prominent government clientele.

## Notice

UK Parliament is shortly going to be conducting a Request for Information exercise to obtain feedback from prospective Bidders on the Authority's proposed service model and commercial approach. The information gathered from this exercise will inform the Authority's procurement strategy and enable the refinement of requirements such that when the tender is launched (targetting Summer 2026), prospective Bidders can be prepared for the opportunity, and can submit a competitive tender response.

### Planning Information

The Authority shall shortly be conducting an RFI exercise to obtain feedback on the draft requirements and commercial approach for a new Ticketing Solution and/or Service.
An RFI questionnaire is intended to be launched in mid-March (w/c 16th March), and will invite feedback on the following:
1. Booking, Ticketing and Visitor Experience
2. Event and Lifecycle Management
3. Payments and Financial Integrations
4. Managing Visitor Relationships
5. Data Analytics and Reporting
Whilst this RFI is not due to be launched until mid-March, the Authority is inviting early expressions of interest to receive the RFI. To register your interest in this RFI, please ensure you have an account on the Authority's eSourcing Portal (https://atamis-ukparliament.my.site.com/s/Welcome), and contact dellJB@parliament.uk to register your early interest in this RFI.
The deadline for registration is 17:00 on Monday 30th March.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/023374-2026 |
| Notice type | UK2 - Preliminary Market Engagement Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Not Specified |
| Procurement method details | Not specified |
| Tender suitability | SME, VCSE |
| Awardee scale | Not specified |
| All stages | Planning |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 16 Mar 2026 |
| Submission deadline | Not specified |
| Future notice date | 3 Aug 2026 |
| Award date | Not specified |
| Contract period | 31 Oct 2026 - 30 Oct 2029 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Planning |
| Lots status | Planning |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | CORPORATE OFFICER OF THE HOUSE OF COMMONS |
| Additional buyers | CORPORATE OFFICER OF THE HOUSE OF LORDS |
| Locality | LONDON |
| Post town | South West London |
| Postcode | SW1A 0AA |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI35 Westminster and City of London |
| Local authority | Westminster |
| Electoral ward | St James's |
| Westminster constituency | Cities of London and Westminster |
| Delivery location | Not specified |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72222000 - Information systems or technology strategic review and planning services
- 72222300 - Information technology services

## Release History

- 16 Mar 2026 at 10:45 - Planning - UK2 - Preliminary Market Engagement Notice - https://www.find-tender.service.gov.uk/Notice/023374-2026
- 10 Oct 2025 at 10:27 - Planning - UK2 - Preliminary Market Engagement Notice - https://www.find-tender.service.gov.uk/Notice/064094-2025

## Documents

- https://www.find-tender.service.gov.uk/Notice/023374-2026
  16th March 2026 - Preliminary market engagement notice on Find a Tender
- https://www.find-tender.service.gov.uk/Notice/064094-2025
  10th October 2025 - Preliminary market engagement notice on Find a Tender

## Notice URLs

- https://atamis-ukparliament.my.site.com/s/Welcome
- https://www.legislation.gov.uk/ukpga/2023/54/contents
- https://www.parliament.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-05ac91. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-05ac91.json.