---
title: "Customer Relationship Management (CRM) System for Leasehold Advisory Service (Lease)"
ocid: "ocds-h6vhtk-05cdc2"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-05cdc2"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-05cdc2.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-05cdc2.json"
source: "Find A Tender Service"
current_stage: "Tender"
buyer: "THE LEASEHOLD ADVISORY SERVICE"
published: "2025-10-16"
---

# Customer Relationship Management (CRM) System for Leasehold Advisory Service (Lease)

Buyer: THE LEASEHOLD ADVISORY SERVICE  
Current stage: Tender  
OCID: ocds-h6vhtk-05cdc2

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-05cdc2)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-05cdc2.json)

## Summary

The Leasehold Advisory Service, a public authority within the central government, is currently in the tender stage of procuring a Customer Relationship Management (CRM) System. The project aims to find a suitable provider for the development, implementation, and ongoing support of a CRM solution tailored specifically to Lease's needs. Located in London, the procurement process is operating under an open competition method, despite being classified below the threshold. Key dates include the tender closing on the 6th of November 2025, with the enquiry period concluding on the 23rd of October 2025. The procurement falls within the services category, specifically targeting software programming and consultancy related to CRM packages, with an estimated gross value of £120,000.

This tender provides significant opportunities for businesses specialising in CRM software development and consultancy services. Companies with a strong track record in providing tailored CRM solutions, particularly those with a focus on public sector needs, will find this tender particularly promising. As the contract period spans three years with potential renewal options, the project promises sustained business growth. Small and medium-sized enterprises (SMEs) are encouraged to compete, as the suitability criteria highlight their potential to fulfil the contract requirements effectively. This opportunity allows businesses to expand their portfolio and establish a working relationship with a central government entity.

## Notice

This invitation requests qualified vendors to submit proposals for the provision, implementation, and ongoing support of a CRM solution tailored to Lease's needs.

### Lot Information

Lot 1

Options: Dependant on implementation and development.

Renewal: Contract Plus 1 year

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/065811-2025 |
| Notice type | UK4 - Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Below threshold - open competition |
| Tender suitability | SME |
| Awardee scale | Not specified |
| All stages | Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 16 Oct 2025 |
| Submission deadline | 6 Nov 2025 |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | 1 Dec 2025 - 1 Dec 2028 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £100,000 |
| Lots value | £100,000 |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Active |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | THE LEASEHOLD ADVISORY SERVICE |
| Locality | LONDON |
| Post town | South West London |
| Postcode | SW1P 4DF |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI35 Westminster and City of London |
| Local authority | Westminster |
| Electoral ward | St James's |
| Westminster constituency | Cities of London and Westminster |
| Delivery location | TLC North East (England), TLD North West (England), TLE Yorkshire and The Humber, TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLI London, TLJ South East (England), TLK South West (England), TLL Wales |

## CPV Codes

### Divisions

- 48 - Software package and information systems
- 72 - IT services: consulting, software development, Internet and support

### Codes

- 48445000 - Customer Relation Management software package
- 72200000 - Software programming and consultancy services

## Release History

- 16 Oct 2025 at 09:11 - Tender - UK4 - Tender Notice - https://www.find-tender.service.gov.uk/Notice/065811-2025

## Documents

- https://www.find-tender.service.gov.uk/Notice/065811-2025
  16th October 2025 - Tender notice on Find a Tender
- https://www.find-tender.service.gov.uk/Notice/Attachment/A-6300
- https://www.find-tender.service.gov.uk/Notice/Attachment/A-6301
  Short Form Contract
- https://www.find-tender.service.gov.uk/Notice/Attachment/A-6302
  Future User Interaction Flow Diagram
- https://www.find-tender.service.gov.uk/Notice/Attachment/A-6303
  Future CRM Feature Capability
- https://www.find-tender.service.gov.uk/Notice/Attachment/A-6304
  Future CRM User Interaction Summary

## Notice URLs

- https://www.legislation.gov.uk/ukpga/2023/54/contents

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-05cdc2. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-05cdc2.json.