---
title: "NHSWYICB - West Yorkshire 24/7 All Age Crisis Text Service"
ocid: "ocds-h6vhtk-05ce81"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-05ce81"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-05ce81.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-05ce81.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "NHS WEST YORKSHIRE INTEGRATED CARE BOARD"
published: "2026-02-26"
---

# NHSWYICB - West Yorkshire 24/7 All Age Crisis Text Service

Buyer: NHS WEST YORKSHIRE INTEGRATED CARE BOARD  
Current stage: Award  
OCID: ocds-h6vhtk-05ce81

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## Summary

The NHS West Yorkshire Integrated Care Board is spearheading a contract for the West Yorkshire 24/7 All Age Crisis Text Service. This procurement, valued at £384,193 and classified under health services, is aimed at providing mental health support through a text service across West Yorkshire, United Kingdom. The process follows the Provider Selection Regime (PSR) regulations and has reached the contract award stage, as of 26 January 2026. Notably, the procurement bypasses the typical Public Contracts Regulations 2015 due to technical reasons, opting for a limited procedure without prior publication of a call for competition. The service is scheduled to commence on 1 April 2026 for a term of two years.

This tender is strategically aligned to create business growth opportunities, particularly for healthcare providers and organisations specialising in mental health services. Businesses adept in offering comprehensive crisis intervention and emotional support via text-based services, meeting criteria such as 24/7 service provision, confidentiality, and accessibility, stand well-suited to deliver this contract. This could be a significant opportunity for SMEs like Mental Health Innovations, which have a foundation in delivering specialised mental health support. Engaging in such high-impact services not only expands their market presence but also fulfills a vital community need, potentially fostering long-term partnerships within the healthcare sector in West Yorkshire.

## Notice

An all age mental health crisis text service for the population of WYICB via the Most Suitable Provider Process

### Lot Information

Lot 1

The Contract Authority; NHS West Yorkshire Integrated Care Board intends to award a contract under the Most Suitable Provider Process. The authority is publishing this notice in Find a Tender in accordance with the NHS Provider Selection Regime.

An all age mental health crisis text service for the population of WYICB via the Most Suitable Provider Process

Contract will commence on 1 April 2026 with a term of 2 Years. The Contract value will be PS384,193. Additional information: This is a Provider Selection Regime (PSR) intention to award notice. The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 do not apply to this award. The publication of this notice marks the start of the Standstill Period. Representations by providers must be made to the relevant authority by 5 February 2026. This contract has not yet formally been awarded; this notice serves as an intention to award a contract under the PSR.'

Written representations should be sent to wyicb-kirk.procurement@nhs.net

Assessment based process including evaluations and moderation. No conflict of interest raised during the process

In line with the ICB's Scheme of Delegation the decision to approve the award was the NHS West Yorkshire ICB, Director of Partner Relationship Management and endorsed by the West Yorkshire Executive Management Team.

### Procurement Information

PSR Most Suitable Provider Process

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/017302-2026 |
| Notice type | Planning Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Limited |
| Procurement method details | Award procedure without prior publication of a call for competition |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Planning, Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 26 Feb 2026 |
| Submission deadline | Not specified |
| Future notice date | 16 Oct 2025 |
| Award date | 26 Jan 2026 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £439,200 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £384,193 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NHS WEST YORKSHIRE INTEGRATED CARE BOARD |
| Locality | WAKEFIELD |
| Post town | Wakefield |
| Postcode | WF1 1LT |
| Country | England |
| ITL 1 | TLE Yorkshire and The Humber |
| ITL 2 | TLE4 West Yorkshire |
| ITL 3 | TLE45 Wakefield |
| Local authority | Wakefield |
| Electoral ward | Wakefield North |
| Westminster constituency | Wakefield and Rothwell |
| Delivery location | TLE4 West Yorkshire |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | MENTAL HEALTH INNOVATIONS |

## CPV Codes

### Divisions

- 85 - Health and social work services

### Codes

- 85100000 - Health services

## Release History

- 26 Feb 2026 at 13:13 - TenderUpdate - Tender Notice - https://www.find-tender.service.gov.uk/Notice/017302-2026
- 26 Jan 2026 at 14:29 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/006719-2026
- 17 Oct 2025 at 09:02 - Planning - Planning Notice - https://www.find-tender.service.gov.uk/Notice/066148-2025

## Notice URLs

- http://www.mentalhealthinnovations.org
- https://health-family.force.com/s/Welcome
- https://www.england.nhs.uk/commissioning/how-commissioning-is-changing/nhs-provider-selection-regime/independent-patient-choice-and-procurement-panel/
- https://www.westyorkshire.icb.nhs.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-05ce81. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-05ce81.json.